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Wfm Jobs in Riverside, CA (NOW HIRING)

Prep Cook

Irvine, CA

$18 - $25.40/hr

  • Medical

  • PTO

All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Butcher

Upland, CA · On-site

$17.50 - $30.20/hr

  • Medical

  • Retirement

  • PTO

All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...

Prep Cook

Irvine, CA

$18 - $25.40/hr

  • Medical

  • Retirement

  • PTO

All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Butcher

Upland, CA · On-site

$18.50 - $30.20/hr

  • Medical

  • PTO

All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations ...

Counter Staff

Tustin, CA

$17 - $25.40/hr

  • Medical

  • Retirement

  • PTO

All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

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Wfm information

See Riverside, CA salary details

$40.2K

$101.8K

$180K

How much do wfm jobs pay per year?

As of Aug 14, 2026, the average yearly pay for wfm in Riverside, CA is $101,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $138,200.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Wfm professional in a call center environment?

In a call center, WFM professionals are responsible for forecasting call volumes, creating efficient staff schedules, monitoring real-time adherence, and adjusting workforce plans as needed to meet service levels. They analyze historical data and trends to recommend process improvements and ensure the right number of agents are available at peak times. Additionally, WFM staff often collaborate closely with operations, HR, and team leaders to address staffing needs, communicate changes, and report on performance metrics. This role is integral to maintaining a balanced workload and ensuring high customer satisfaction.

What is a Wfm?

A Workforce Management (WFM) job involves forecasting, scheduling, and optimizing staff to ensure efficient operations, typically in contact centers or service industries. WFM professionals analyze historical data, predict work volume, and allocate resources to meet service levels while controlling costs. Responsibilities often include real-time monitoring, reporting, and process improvements to enhance productivity and customer satisfaction.

What are the key skills and qualifications needed to thrive in the Wfm position, and why are they important?

To thrive as a Workforce Management (WFM) professional, you need strong analytical and problem-solving skills, a solid understanding of forecasting and scheduling concepts, and often a bachelor's degree in business, statistics, or a related field. Familiarity with WFM software such as NICE, Genesys, or Verint, as well as proficiency in Excel and reporting tools, is typically required. Excellent communication, organizational skills, and an ability to collaborate effectively with various teams help someone excel in this position. These skills and qualifications are essential for ensuring efficient staffing, maximizing productivity, and meeting service level goals within dynamic environments like call centers or customer support organizations.

What are the most commonly searched types of Wfm jobs in Riverside, CA?

The most popular types of Wfm jobs in Riverside, CA are:

What are popular job titles related to Wfm jobs in Riverside, CA?

For Wfm jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Wfm jobs in Riverside, CA look for?

The top searched job categories for Wfm jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Wfm jobs?

Cities near Riverside, CA with the most Wfm job openings:

Infographic showing various Wfm job openings in Riverside, CA as of August 2026, with employment types broken down into 53% Full Time, 44% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $101,798 per year, or $48.9 per hour.

UKG Pro WFM Functional Consultant

Techgroup America Inc.

Irvine, CA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Role: UKG Pro WFM functional Consultant 
Location : Irvine, CA
Contract: Long term 

Job Description:

We need UKG Pro WFM functional consultant who can do the design/configuration of UKG modules - Timekeeping, accruals, attendance, Advance scheduling for UKG, also who have done implementation/upgrade projects for Retail/Manufacturing/Healthcare clients.