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Wfm Jobs in Riverside, CA (NOW HIRING)

Pwc

UKG Pro WFM - Manager

Irvine, CA

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary A career in our Oracle Human Capital team, within our Oracle consulting practice, will provide you with the ...

Pwc

UKG Pro WFM - Senior Manager

Irvine, CA · On-site

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Manager & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of ...

Heritage Grocers Group

Workforce Director

Ontario, CA · On-site

$100K - $115K/yr

Oversee dashboards for forecast accuracy, schedule adherence, predictability pay costs, meal/rest premium incidence, turnover, and labor ROI; leverage WFM tools and AI assisted forecasting to reduce ...

Ventura Foods

Payroll Manager

Irvine, CA · Hybrid

$106K - $138K/yr

Maintain and document necessary payroll rule changes in UKG WFM time keeping system such as changes in payroll schedules, and updates in payroll reporting compliance with regulatory agencies and CBA ...

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See Riverside, CA salary details

$40.2K

$101.8K

$180K

How much do wfm jobs pay per year?

As of Jun 27, 2026, the average yearly pay for wfm in Riverside, CA is $101,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $138,200.00 per year, depending on experience, location, and employer.

What is the salary of WFM in Amazon?

The salary for a Workforce Management (WFM) role at Amazon typically ranges from $50,000 to $80,000 annually, depending on experience, location, and specific responsibilities. WFM professionals often work with scheduling, forecasting, and staffing tools to optimize workforce efficiency.

What is the job role of WFM?

A Workforce Management (WFM) professional is responsible for forecasting staffing needs, creating schedules, and analyzing workforce data to optimize productivity and service levels. They often use specialized tools and require strong analytical skills to ensure adequate staffing while controlling labor costs.

How can I make $70,000 a year working from home?

WFM (Workforce Management) roles often involve scheduling, staffing, and operational planning, which can pay between $50,000 and $80,000 annually depending on experience and company size. To reach a $70,000 salary, gaining skills in data analysis, project management, or specialized software, along with relevant certifications, can improve earning potential in remote workforce management positions.

What is a WFM job?

A WFM (Workforce Management) job involves planning, forecasting, and scheduling staff to ensure optimal coverage and efficiency in an organization. It often requires skills in data analysis, use of workforce management software, and understanding of operational needs to improve productivity and service levels.

What are some typical daily responsibilities of a WFM professional in a call center environment?

In a call center, WFM professionals are responsible for forecasting call volumes, creating efficient staff schedules, monitoring real-time adherence, and adjusting workforce plans as needed to meet service levels. They analyze historical data and trends to recommend process improvements and ensure the right number of agents are available at peak times. Additionally, WFM staff often collaborate closely with operations, HR, and team leaders to address staffing needs, communicate changes, and report on performance metrics. This role is integral to maintaining a balanced workload and ensuring high customer satisfaction.

What is a WFM job?

A Workforce Management (WFM) job involves forecasting, scheduling, and optimizing staff to ensure efficient operations, typically in contact centers or service industries. WFM professionals analyze historical data, predict work volume, and allocate resources to meet service levels while controlling costs. Responsibilities often include real-time monitoring, reporting, and process improvements to enhance productivity and customer satisfaction.

What are the key skills and qualifications needed to thrive in the Wfm position, and why are they important?

To thrive as a Workforce Management (WFM) professional, you need strong analytical and problem-solving skills, a solid understanding of forecasting and scheduling concepts, and often a bachelor's degree in business, statistics, or a related field. Familiarity with WFM software such as NICE, Genesys, or Verint, as well as proficiency in Excel and reporting tools, is typically required. Excellent communication, organizational skills, and an ability to collaborate effectively with various teams help someone excel in this position. These skills and qualifications are essential for ensuring efficient staffing, maximizing productivity, and meeting service level goals within dynamic environments like call centers or customer support organizations.

What are the most commonly searched types of Wfm jobs in Riverside, CA? The most popular types of Wfm jobs in Riverside, CA are:
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Wfm jobs near you

UKG Pro WFM functional Consultant

Hierarch Soft Technologies, Inc.

Irvine, CA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position: UKG Pro WFM Functional Consultant
Location: Irvine, CA (Onsite)
Duration: Long-Term Contract

Job Description

We are seeking an experienced UKG Pro WFM Functional Consultant with strong expertise in the design, configuration, and implementation of UKG Workforce Management solutions. The ideal candidate will have hands-on experience delivering UKG implementations, upgrades, and enhancements across Retail, Manufacturing, or Healthcare environments.

Required Skills & Experience
  • 8+ years of experience in Workforce Management solutions with strong focus on UKG Pro WFM (formerly UKG Dimensions/Kronos).
  • Extensive experience in the design, configuration, and deployment of UKG modules, including:
    • Timekeeping
    • Accruals
    • Attendance
    • Advanced Scheduling
  • Hands-on experience with UKG implementation, upgrade, migration, and support projects.
  • Ability to gather business requirements, conduct workshops, and translate requirements into UKG functional solutions.
  • Experience configuring pay rules, work rules, scheduling rules, accrual policies, and attendance policies.
  • Strong understanding of workforce management processes and best practices.
  • Experience working with clients in Retail, Manufacturing, or Healthcare domains.
  • Ability to support testing, UAT, training, and post-production activities.
  • Excellent communication and stakeholder management skills.
Preferred Qualifications
  • UKG Pro WFM/UKG Dimensions certifications.
  • Experience with integrations between UKG and HR/Payroll systems.
  • Previous consulting experience in large-scale enterprise environments.

Must Have:
✔ UKG Pro WFM Functional Configuration Experience
✔ Timekeeping, Accruals, Attendance & Advanced Scheduling Expertise
✔ Implementation/Upgrade Project Experience
✔ Retail, Manufacturing, or Healthcare Domain Experience
✔ Ability to Work Onsite in Irvine, CA
Regards
Sushma B
Hierarch Soft Technologies

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