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Wfh Jobs in Virginia (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the home) * Hard wired ethernet internet connection with minimum speeds of 50 Mbps ...

The Shank Group

Life Insurance Sales Agent

Richmond, VA · Remote

$45K - $65K/yr

Work From Home -- Manage your own calendar and client appointments * Training & Mentorship -- Get onboarding support, coaching, and ongoing guidance * Proven Sales Process -- Follow a structured ...

The Shank Group

Life Insurance Sales Agent

Norfolk, VA · Remote

$45K - $65K/yr

Work From Home -- Manage your own calendar and client appointments * Training & Mentorship -- Get onboarding support, coaching, and ongoing guidance * Proven Sales Process -- Follow a structured ...

HMG Careers

Remote Insurance Agent

Bristol, VA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Wfh information

See Virginia salary details

$5

$26

$85

How much do wfh jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for wfh in Virginia is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $11.69 and $31.56 per hour, depending on experience, location, and employer.

What is the difference between Wfh vs Customer Service Representative?

AspectWfhCustomer Service Representative
CredentialsNone specific, varies by roleHigh school diploma or equivalent, sometimes certifications
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Industry UsageCommon across many industries for remote rolesCustomer support across retail, telecom, finance, etc.
Search & Comparison IntentUnderstanding remote work optionsJob responsibilities, work setting, requirements

Wfh (Work from Home) is a work arrangement that allows employees to perform their duties remotely, often in various roles across industries. Customer Service Representative roles can be performed remotely or in-office, and they typically involve direct interaction with customers. While Wfh describes the work setting, Customer Service Representative specifies a job function. Many customer service roles are now offered as Wfh positions, making the two terms closely related in the context of remote customer support jobs.

What are the key skills and qualifications needed to thrive in a work-from-home role?

To thrive in a work-from-home role, you need strong self-motivation, time management skills, and typically a relevant background or qualifications for your specific job function. Familiarity with collaboration tools such as Zoom, Slack, and project management software, as well as basic IT troubleshooting skills, is often required. Excellent communication, adaptability, and self-discipline are essential soft skills for remote teamwork and independent productivity. These skills and qualities are crucial to maintaining efficiency, collaboration, and accountability while working remotely.

What does WFH mean in a job context?

'WFH' stands for 'Work From Home,' referring to jobs or positions where employees perform their duties remotely, typically from their own homes. This arrangement is often facilitated by technology such as computers, internet, and communication tools, allowing workers to stay connected with their teams and complete tasks outside a traditional office environment. WFH jobs can be full-time, part-time, or flexible, and are popular in industries like tech, customer service, writing, and design. Working from home can offer benefits like reduced commuting time and increased flexibility, but it also requires self-discipline and good time management.

What are some effective strategies for staying connected and engaged with a remote team while working from home?

When working from home, maintaining strong communication and engagement with your remote team is essential for productivity and collaboration. Regularly scheduled video meetings, using instant messaging platforms for quick check-ins, and participating in virtual team-building activities can help foster a sense of belonging. It's also helpful to set clear expectations for availability and proactively share updates on your work. Many remote teams use project management tools to stay organized and transparent about progress, ensuring everyone remains aligned despite the physical distance.
What are the most commonly searched types of Wfh jobs in Virginia? The most popular types of Wfh jobs in Virginia are:
What are popular job titles related to Wfh jobs in Virginia? For Wfh jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Wfh jobs in Virginia look for? The top searched job categories for Wfh jobs in Virginia are:
What cities in Virginia are hiring for Wfh jobs? Cities in Virginia with the most Wfh job openings:
Wfh jobs near you
Infographic showing various Wfh job openings in Virginia as of August 2026, with employment types broken down into 90% Full Time, 4% Part Time, and 6% Contract. Highlights an 42% Physical, 24% Hybrid, and 34% Remote job distribution, with an average salary of $55,794 per year, or $26.8 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Re-posted 22 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)