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Westfield Mall Jobs (NOW HIRING)

JCPenney

Cashier - Westfield Mall

Brandon, FL · On-site

$10.25 - $14/hr

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory ...

Standard Motor LLC

Sales Consultant

Culver City, CA · On-site

$17/hr

Sales Consultant Westfield Culver City Mall | Acura of Los Angeles Westside Acura of Los Angeles Westside is growing and seeking enthusiastic, guest-focused individuals to join our team as Sales ...

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Westfield Mall information

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$10

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How much do westfield mall jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for westfield mall in the United States is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Westfield Mall employee?

Westfield Mall employees are individuals who work in various roles within a Westfield shopping center, such as retail associates, customer service representatives, security staff, and maintenance personnel. They are responsible for assisting customers, maintaining a safe and clean environment, and ensuring the smooth operation of the mall. Employees may work directly for Westfield or for individual stores and vendors located within the mall. Their roles are essential for providing a positive shopping experience.

What are the key skills and qualifications needed to thrive as a Westfield Mall manager?

To thrive as a Westfield Mall Manager, you need expertise in retail management, business operations, budgeting, and a related degree or equivalent experience. Familiarity with property management systems, retail analytics tools, and safety compliance certifications is highly valuable. Outstanding leadership, negotiation, and customer service skills help build strong relationships with tenants and ensure a positive shopping environment. These abilities are crucial for maximizing mall profitability, maintaining smooth operations, and delivering an excellent experience for both retailers and shoppers.

What are the typical responsibilities for customer service roles at Westfield Mall?

Customer service staff at Westfield Mall are primarily responsible for assisting shoppers with inquiries, providing directions, and handling any issues that arise within the mall premises. They often manage information desks, coordinate with security and maintenance teams, and support events or promotions happening in the mall. Additionally, they may handle lost and found items and ensure that customers have a positive shopping experience. Collaboration with retailers and mall management is a regular part of the job, requiring strong communication and problem-solving skills.

What is the difference between Westfield Mall vs Retail Store Manager?

AspectWestfield MallRetail Store Manager
Primary RoleOversees multiple stores or the entire mall operationsManages a single retail store's daily operations
Work EnvironmentLarge shopping mall with multiple tenantsSingle retail store within a mall or standalone
Required CredentialsExperience in retail management, possibly higher educationRetail management experience, possibly a high school diploma or higher
Industry UsageUsed in shopping mall management and retail chainsCommonly used in retail store settings

In summary, Westfield Mall refers to the management of an entire shopping complex, involving multiple stores and tenants, while a Retail Store Manager focuses on the operations of a single retail store. Both roles require retail management experience but differ in scope and environment.

More about Westfield Mall jobs
What cities are hiring for Westfield Mall jobs? Cities with the most Westfield Mall job openings:
What states have the most Westfield Mall jobs? States with the most job openings for Westfield Mall jobs include:
What job categories do people searching Westfield Mall jobs look for? The top searched job categories for Westfield Mall jobs are:
Westfield Mall jobs near you
Infographic showing various Westfield Mall job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,230 per year, or $16.9 per hour.

Cashier - Westfield Mall

JCPenney

Brandon, FL • On-site

$10.25 - $14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 676 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.
Primary Responsibilities:
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  • Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
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  • Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.
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  • General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes
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  • Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Cashier will possess the following:
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  • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
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  • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
    • \t
  • Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
    • \t
  • Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
    • \t
  • Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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