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Wellness Customer Service Representative Jobs in Minnesota

Customer Service Representative

Morris, MN

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build ... Annual wellness reimbursement program * Annual Dacotah Gear allowance * Birthday day off

Customer Service Representative

Morris, MN ยท On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build ... Annual wellness reimbursement program * Annual Dacotah Gear allowance * Birthday day off

Customer Service Representative at Taco John's - $12-15/hour, Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in Sartell, MN! Looking for a part-time job that actually works around ...

Customer Service Representative at Taco John's - $12-15/hour , Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in New Ulm, MN! Looking for a part-time job that actually works around ...

Customer Service Representative at Taco John's - $12-15/hour , Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in Sartell, MN! Looking for a part-time job that actually works around ...

Customer Service Rep

Saint Cloud, MN ยท On-site

$15.75 - $21.50/hr

About the job Customer Service Rep Customer Service Rep needs 1 years experience Customer Service Rep requires: Customer service MS Office Phones Customer Service Rep duties: Prioritize and problem ...

Customer Service Representative at Taco John's - $12-15/hour, Ultra-Flexible Shifts! Join Our Restaurant Customer Service Team in New Ulm, MN! Looking for a part-time job that actually works around ...

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Wellness Customer Service Representative information

What is a wellness customer service representative?

A Wellness Customer Service Representative is a professional who assists customers with inquiries related to health and wellness products or services. They provide support by answering questions, resolving issues, processing orders, and offering information about wellness programs or products. Their goal is to ensure customer satisfaction while promoting a healthy lifestyle. These representatives often work for wellness centers, health retailers, or companies offering wellness-related products and services.

What are the key skills and qualifications needed to thrive as a wellness customer service representative?

To thrive as a Wellness Customer Service Representative, you need strong communication skills, customer service experience, and a basic understanding of wellness products or services, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and chat/email platforms is typically required. Empathy, patience, and active listening set top performers apart in this role. These skills ensure that customers receive knowledgeable, compassionate support, fostering loyalty and satisfaction in a wellness-focused environment.

How does a wellness customer service representative typically collaborate with health coaches and other wellness professionals?

As a Wellness Customer Service Representative, you often serve as the first point of contact for clients, requiring close collaboration with health coaches and other wellness professionals. You'll relay client questions, schedule appointments, and ensure that clients are directed to the right specialist for their needs. Regular communication with the wellness team helps you stay updated on program offerings and client progress, enabling you to provide accurate, personalized support. This teamwork creates a seamless client experience and contributes to overall client satisfaction.

What is the difference between Wellness Customer Service Representative vs Health Coach?

AspectWellness Customer Service RepresentativeHealth Coach
CredentialsHigh school diploma or equivalent; customer service experienceCertification in health coaching or related field; often requires specialized training
Work EnvironmentCall centers, healthcare organizations, wellness companiesPrivate practice, wellness centers, online platforms
Employer & IndustryHealthcare, wellness, insuranceHealth and wellness industry, fitness centers, corporate wellness programs
Primary FocusHandling customer inquiries, providing information, resolving issuesGuiding clients on health goals, lifestyle changes, personalized coaching

The main difference is that Wellness Customer Service Representatives focus on assisting customers with inquiries and support, while Health Coaches provide personalized health guidance and lifestyle advice. Both roles require strong communication skills, but Health Coaches typically have specialized certifications and work directly with clients on health improvement plans.

What are popular job titles related to Wellness Customer Service Representative jobs in Minnesota?

For Wellness Customer Service Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Wellness Customer Service Representative jobs in Minnesota look for?

The top searched job categories for Wellness Customer Service Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Wellness Customer Service Representative jobs?

Cities in Minnesota with the most Wellness Customer Service Representative job openings:

CSR - Customer Service Rep

Edison Electric, Inc.

Minneapolis, MN โ€ข On-site

$23 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 23 days ago


Job description

Edison Electric Inc. in Minneapolis, MN is looking for a self-motivated, client-driven person to join our office as a full-time CSR - Customer Service Rep. If you have a cheerful attitude, flexible problem-solving skills, and an inherent desire to make a positive impact, you could be the right fit for this clerical role!Depending on experience and qualifications, you can earn $23.00 - $28.00/hour. You can thrive in our positive working environment and enjoy this incredible benefits package:Health, dental, and visionPaid time off (PTO)401(k) with company matchShort- and long-term disabilityBonus structureCompany partiesCompany vehicleEducation assistanceGrowth opportunitiesLife insuranceMentor/apprentice programUniformsAs for your schedule, you're usually in our office from 7:00 am - 4:00 pm, Monday - Friday. Are you communicative and great with speaking over the phone? Do you take pride in your work and give your best every day? If YES, we want you as our CSR - Customer Service Rep!WHAT YOUR DAY IS LIKEYou let your clerical skills and customer service know-how shine, skillfully managing our phone lines and responding to website requests to assist customers and keep our schedule full. Committed to doing your best, you speak with customers, ask about their electrical needs, and determine what we can do for them. You remain organized as you schedule appointments and effectively dispatch electricians to jobs. With a cheerful demeanor, you support our clients however you can and make a lasting positive impression of our office. Your efforts help turn first-time clients into loyal customers!WHO ARE WE?Since 2007, we've proudly served the Twin Cities as a locally owned, independent company, and we treat our team like family. Our culture is centered on valuing and supporting each member of our team. We're committed to providing a workplace where everyone can thrive both professionally and personally. Don't just take our word for it-visit our careers page to hear directly from our employees through their testimonials. They share firsthand how we prioritize work-life balance, ensuring they have time for family events and personal commitments. If you're looking for a company that truly values and invests in its people, join us!WHAT DO YOU NEED?Excellent phone communication and listening skillsAdministrative skills, organizational abilities, and strong time management skillsPresentation skillsCustomer service mindset and ability to interact with different kinds of peopleExperience with ServiceTitan or another CRM would be a bonus for this clerical role. Do you have what it takes to excel as our CSR - Customer Service Rep? If so, don't wait - apply today with our short initial form!Must have the ability to pass a background check and drug screening test.
Job Posted by ApplicantPro