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Weekly Disaster Recovery Contractor Jobs in Ohio

Vaco by Highspring

Infrastructure Engineer 2/3

Columbus, OH · On-site

$100K - $131K/yr

Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services. * Conduct server and security audits, system backup procedures, disaster recovery ...

La Senza

Manager, Facilities

Columbus, OH · On-site

Negotiate contracts and manage relationships with service providers, contractors, and suppliers ... Manage complex projects including disaster recovery, renovations, relocations, new store openings ...

La Senza

Manager, Facilities

Columbus, OH · On-site

Negotiate contracts and manage relationships with service providers, contractors, and suppliers ... Manage complex projects including disaster recovery, renovations, relocations, new store openings ...

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Overseas Contractor

Futran Tech Solutions Pvt. Ltd.

Cincinnati, OH • On-site

Full-time

Posted 28 days ago

Job description

Cisco WebEx and Cisco IP Telephony IPT Support SME
Keywords:Webex, Avaya, CUCM, Teams, Five9
Experience 68 Years
Job Summary We are seeking a highly skilled Support Subject Matter Expert SME to manage and support Cisco WebEx and Cisco IP Telephony IPT environments The ideal candidate will have 810 years of experience in providing operational support troubleshooting and maintenance of these collaboration and telephony platforms
Key Responsibilities
Expertise Serve as the primary expert for Cisco WebEx and Cisco IPT technologies providing advanced technical support and guidance
Operational Support Provide daytoday operational support for Cisco WebEx and Cisco IPT environments ensuring high availability and performance
Troubleshooting Diagnose and resolve complex issues related to Cisco WebEx and Cisco IPT including performance bottlenecks connectivity problems and configuration errors
System Maintenance Perform regular maintenance tasks including patching upgrades and backups to ensure the stability and security of the environments
Deployment Manage the deployment of updates and configurations ensuring minimal disruption to services
Monitoring Monitor system performance and health using tools to identify and address potential issues proactively
Documentation Maintain detailed documentation of system configurations operational procedures and troubleshooting steps
Collaboration Work closely with network security and IT teams to support lifecycle management and ensure seamless integration
Compliance Ensure that environments comply with organizational policies and industry standards
Incident Management Lead incident management efforts including root cause analysis and implementing corrective actions to prevent recurrence
Capacity Planning Conduct capacity planning to ensure the environments can handle current and future workloads efficiently
Disaster Recovery Develop and maintain disaster recovery plans ensuring business continuity in case of system failures
Performance Tuning Perform performance tuning and optimization of applications and infrastructure to enhance system efficiency
Security Management Implement and manage security measures to protect environments from vulnerabilities and threats
Training and Mentoring Provide training and mentoring to junior team members fostering a culture of continuous learning and improvement
Qualifications
Experience 5 8 years of experience in supporting Cisco WebEx and Cisco IPT environments
Technical Skills
Cisco WebEx
Strong knowledge of Cisco WebEx solutions including WebEx Meetings WebEx Teams and WebEx Events
Proficiency in configuring and managing WebEx environments including user management meeting configurations and security settings
Experience with WebEx Control Hub for centralized management and monitoring
Familiarity with WebEx monitoring and performance tuning tools eg WebEx Analytics WebEx Status Dashboard
Cisco IP Telephony IPT
Strong knowledge of Cisco IPT solutions including Cisco Unified Communications Manager CUCM Cisco Unity Connection and Cisco Unified Contact Center Express UCCX
Proficiency in configuring and managing Cisco IPT environments including SIP trunking call routing and voicemail
Experience with Cisco IPT monitoring and performance tuning tools eg Cisco Prime Collaboration Cisco Unified RTMT
Familiarity with network protocols eg TCPIP DNS DHCP and security protocols eg IPsec SSLTLS
ProblemSolving Excellent troubleshooting skills with the ability to diagnose and resolve complex technical issues
Communication Strong verbal and written communication skills with the ability to explain technical concepts to nontechnical users
Certifications Relevant certifications in Cisco WebEx and IPT technologies eg CCNP Collaboration CCIE Collaboration are a plus
Team Player Ability to work collaboratively with IT teams vendors and endusers
Preferred Skills
Experience with other collaboration and telephony platforms eg Microsoft Teams Zoom

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