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Weekend Zendesk Jobs in Appleton, WI (NOW HIRING)

Forever

Client Care Associate

Oneida, WI · On-site

$17/hr

Zendesk or similar platforms) * Educate and guide clients on product features and best practices ... Monday - Friday 9 am - 6 pm CST plus 1-2 weekends/month (9 am - 5 pm shift) When working on ...

FOREVER INC

Client Care Associate

Hobart, WI · Hybrid

$17/hr

Zendesk or similar platforms) * Educate and guide clients on product features and best practices ... Monday - Friday 9 am - 6 pm CST plus 1-2 weekends/month (9 am - 5 pm shift) * When working on ...

Five Below

Support Lead Part Time

Green Bay, WI · On-site

$12.50/hr

  • Medical

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.50 BE AWARE OF ...

Five Below

Support Lead Part Time

Green Bay, WI · On-site

$12.50/hr

  • Medical

... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.50 BE AWARE OF ...

WGR Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GREAT company culture! * Full time hours, flexible schedule (days, evenings, rotating weekends) * Insurance benefits * 7% company contribution toward retirement - 401k plan & Employee Stock Ownership ...

WG&R Furniture

Customer Care Specialist

Oshkosh, WI

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GREAT company culture! * Full time hours, flexible schedule (days, evenings, rotating weekends) * Insurance benefits * 7% company contribution toward retirement - 401k plan amp; Employee Stock ...

WGR Furniture

Customer Care Specialist

Oshkosh, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GREAT company culture! * Full time hours, flexible schedule (days, evenings, rotating weekends) * Insurance benefits * 7% company contribution toward retirement - 401k plan & Employee Stock Ownership ...

Kwik Trip

Customer - Food Service

Omro, WI · On-site

$15.25 - $20.75/hr

Some weekend and holiday availability is required Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating ...

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All JobsZendesk JobsWeekend Zendesk JobsWeekend Zendesk Jobs in Appleton, WI

Weekend Zendesk information

What is the difference between Weekend Zendesk vs Weekend Customer Support Representative?

AspectWeekend ZendeskWeekend Customer Support Representative
Required CredentialsBasic customer service skills, Zendesk platform familiarityCustomer service skills, possibly Zendesk experience
Work EnvironmentRemote or on-site, tech-focused support teamsRemote or on-site, customer-facing roles
Employer & IndustryTech companies, SaaS providersRetail, e-commerce, service industries

Weekend Zendesk roles typically focus on technical support using Zendesk software, often within tech companies or SaaS environments. Weekend Customer Support Representatives handle general customer inquiries across various industries. While both roles require customer service skills, Weekend Zendesk positions emphasize platform-specific knowledge, making them more specialized for tech support tasks.

Does Weekend Zendesk allow remote work?

Weekend Zendesk positions typically offer remote work options, allowing employees to perform customer support tasks from home. The availability of remote work may depend on the company's policies and the specific role requirements, such as familiarity with Zendesk software and communication tools. Candidates should verify remote work policies during the application process.

Does Weekend Zendesk work on weekends?

Weekend Zendesk roles typically involve providing customer support during weekends, so employees are expected to work on weekends as part of their schedule. The specific hours and days may vary depending on the employer and shift arrangements, but weekend work is common for this position. Flexibility and familiarity with Zendesk support tools are often required.

Is Weekend Zendesk a good company to work for?

Weekend Zendesk is a role that involves providing customer support using Zendesk software, often on a part-time or weekend schedule. The work environment and employee satisfaction can vary, so researching reviews and company policies is recommended for potential applicants.

What are the most commonly searched types of Zendesk jobs in Appleton, WI?

The most popular types of Zendesk jobs in Appleton, WI are:

What are popular job titles related to Weekend Zendesk jobs in Appleton, WI?

For Weekend Zendesk jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Weekend Zendesk jobs in Appleton, WI look for?

The top searched job categories for Weekend Zendesk jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Weekend Zendesk jobs?

Cities near Appleton, WI with the most Weekend Zendesk job openings:

Weekend Zendesk jobs near you
Infographic showing various Weekend Zendesk job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Client Care Associate

Forever

Oneida, WI • On-site

$17/hr

Other

Posted 13 days ago

Job description

Client Care Associate

Location: Green Bay, WI (Hybrid)

Overview

Category Customer Service

Description

At FOREVER®, we help families and individuals save, organize, and share their precious memories – for generations. As the world's first and only permanent, complete, and trusted memory-keeping platform in the Cloud, we provide a unique, end-to-end solution to digitize, back-up, share, and permanently store personal and family memories. We're on a mission to build a company that serves people and families for generations.

Founded in 2012, we are a growth-stage company that is scaling fast, investing in innovation, and expanding our reach. This is a rare opportunity to join a purpose-driven team that uses cutting-edge technology to serve people with deep emotional impact.

About the Role

FOREVER is seeking a dynamic, client-focused and tech-savvy professional to join our Client Care Team. In this role, you'll serve as the voice of FOREVER, delivering concierge-level support to clients via phone, email, and chat. You'll assist with product and service inquiries, troubleshoot software issues across our web, mobile (Android/iOS), and desktop platforms (Artisan® and Historian™), and document interactions using tools like Zendesk. The ideal candidate is organized, technically proficient, relationship-oriented, and passionate about delivering exceptional service.

Key Responsibilities
  • Deliver exceptional client support across phone, email, and chat channels
  • Troubleshoot software and service issues across web, mobile, and desktop applications
  • Accurately document client interactions within customer support ticketing systems (e.g. Zendesk or similar platforms)
  • Educate and guide clients on product features and best practices within the FOREVER memory-keeping platform
  • Collaborate cross-functionally with Product, Engineering, and other teams to enhance the overall client experience
  • Contribute to usability testing and continuous improvement initiatives
  • Responsible for all other duties as assigned.
Qualifications
  • Secondary education preferred, but not required.
  • 3+ years of experience working in an inbound and/or outbound call center environment.
  • Proficiency with customer support ticketing systems and live chat platforms.
  • Strong verbal and written communication skills.
  • Excellent organizational and time management abilities.
  • Ability to thrive in a fast-paced, collaborative, and mission-driven environment with a proactive approach to problem-solving.

You'll Thrive at FOREVER If You…

  • Care deeply about helping people preserve and share their precious memories and stories.
  • Are results-oriented, data-savvy, and proactive in solving challenges.
  • Enjoy working with people and are a positive member of a mission-oriented, dedicated team.
  • Want to grow your management and leadership skills in a high-impact role with a growing company.
  • Appreciate a balance of strategic thinking and tactical execution.

What You'll Love About Working at FOREVER:

  • Mission-driven culture with meaningful impact on families around the world.
  • Direct collaboration with senior leaders.
  • A high-ownership, critical role in a growth-stage tech company.
  • Competitive salary, benefits, and opportunities for advancement.
  • A collaborative, values-driven team with a very highly connected remote workforce.

Job Details:

  • Schedule: Monday – Friday 9 am – 6 pm CST plus 1-2 weekends/month (9 am – 5 pm shift) When working on weekends, you will be given 2 week days off that week.
  • Compensation: $17.00/hour + based on experience

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