HubSpot, Zendesk) * Basic knowledge of shipping carriers (USPS, FedEx, UPS) and their logistics processes. * Strong computer skills including MS Excel, Word and Outlook Highly desirable candidates ...
HubSpot, Zendesk) * Basic knowledge of shipping carriers (USPS, FedEx, UPS) and their logistics processes. * Strong computer skills including MS Excel, Word and Outlook Highly desirable candidates ...
MSP Level 3 Technician
Edina, MN · On-site
$70K - $85K/yr
... Zendesk. * Documentation & Process Management: Proficiency in documentation tools like Hudu, IT ... Flexibility in working hours, including evenings and weekends, may be required to accommodate ...
MSP Level 3 Technician
Edina, MN · On-site
$70K - $85K/yr
... Zendesk. * Documentation & Process Management: Proficiency in documentation tools like Hudu, IT ... Flexibility in working hours, including evenings and weekends, may be required to accommodate ...
Client Operations Supervisor
Minneapolis, MN · On-site
$22/hr
Zendesk * Brandbot * Ensure all client matters are properly and swiftly resolved or escalated, and ... Availability to work 5 shifts including weekends and public holidays * Friendly, outgoing ...
Client Operations Supervisor
Minneapolis, MN · On-site
$22/hr
Zendesk * Brandbot * Ensure all client matters are properly and swiftly resolved or escalated, and ... Availability to work 5 shifts including weekends and public holidays * Friendly, outgoing ...
Sales Associate
Red Wing, MN · On-site
$12/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.00 BE AWARE OF ...
Sales Associate
Red Wing, MN · On-site
$12/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.00 BE AWARE OF ...
Customer Experience Manager
Saint Paul, MN · On-site
$19/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $19.00 BE AWARE OF ...
Customer Experience Manager
Saint Paul, MN · On-site
$19/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $19.00 BE AWARE OF ...
Support Lead Part Time
Minneapolis, MN · On-site
$11.91/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.91 BE AWARE OF ...
Support Lead Part Time
Minneapolis, MN · On-site
$11.91/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.91 BE AWARE OF ...
Assistant Store Manager
Red Wing, MN · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Assistant Store Manager
Red Wing, MN · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Support Lead Part Time
Osseo, MN · On-site
$14.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $14.50 BE AWARE OF ...
Support Lead Part Time
Osseo, MN · On-site
$14.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $14.50 BE AWARE OF ...
Retail Support Lead
Mankato, MN · On-site
$11.91/hr
... evening, weekends and may include overnight shifts and travel (as required) Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.91 BE AWARE OF ...
Retail Support Lead
Mankato, MN · On-site
$11.91/hr
... evening, weekends and may include overnight shifts and travel (as required) Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.91 BE AWARE OF ...
Support Lead Part Time
Woodbury, MN · On-site
$14.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $14.50 BE AWARE OF ...
Support Lead Part Time
Woodbury, MN · On-site
$14.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $14.50 BE AWARE OF ...
Assistant Store Manager
Saint Paul, MN · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Assistant Store Manager
Saint Paul, MN · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Support Lead Part Time
Waite Park, MN · On-site
$11.91/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.91 BE AWARE OF ...
Support Lead Part Time
Waite Park, MN · On-site
$11.91/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.91 BE AWARE OF ...
Support Lead Part Time
Duluth, MN · On-site
$12.91/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.91 BE AWARE OF ...
Support Lead Part Time
Duluth, MN · On-site
$12.91/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.91 BE AWARE OF ...
Support Lead Part Time
Maple Grove, MN · On-site
$14.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $14.50 BE AWARE OF ...
Support Lead Part Time
Maple Grove, MN · On-site
$14.50/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $14.50 BE AWARE OF ...
Please note that nights and weekends are required. To be eligible, you must reside in the Greater ... Must have experience with Zendesk or a similar Customer Relationship Management (CRM) system
Please note that nights and weekends are required. To be eligible, you must reside in the Greater ... Must have experience with Zendesk or a similar Customer Relationship Management (CRM) system
Part Time Assistant
Maplewood, MN · On-site
$11.91/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.91 BE AWARE OF ...
Part Time Assistant
Maplewood, MN · On-site
$11.91/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.91 BE AWARE OF ...
Assistant Store Manager
Mankato, MN · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Assistant Store Manager
Mankato, MN · On-site
$15/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF ...
Support Lead Part Time
Minneapolis, MN · On-site
$11.91/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.91 BE AWARE OF ...
Support Lead Part Time
Minneapolis, MN · On-site
$11.91/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.91 BE AWARE OF ...
Merchandise Manager
Duluth, MN · On-site
$16/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $16.00 BE AWARE OF ...
Merchandise Manager
Duluth, MN · On-site
$16/hr
... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $16.00 BE AWARE OF ...
Part time Assistant
Saint Paul, MN · On-site
$14.50/hr
... evening, weekends and may include overnight shifts and travel (as required) Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $14.50 BE AWARE OF ...
Part time Assistant
Saint Paul, MN · On-site
$14.50/hr
... evening, weekends and may include overnight shifts and travel (as required) Must be able to ... zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $14.50 BE AWARE OF ...
Weekend Zendesk information
What is the difference between Weekend Zendesk vs Weekend Customer Support Representative?
| Aspect | Weekend Zendesk | Weekend Customer Support Representative |
|---|---|---|
| Required Credentials | Basic customer service skills, Zendesk platform familiarity | Customer service skills, possibly Zendesk experience |
| Work Environment | Remote or on-site, tech-focused support teams | Remote or on-site, customer-facing roles |
| Employer & Industry | Tech companies, SaaS providers | Retail, e-commerce, service industries |
Weekend Zendesk roles typically focus on technical support using Zendesk software, often within tech companies or SaaS environments. Weekend Customer Support Representatives handle general customer inquiries across various industries. While both roles require customer service skills, Weekend Zendesk positions emphasize platform-specific knowledge, making them more specialized for tech support tasks.
Does Weekend Zendesk allow remote work?
Weekend Zendesk positions typically offer remote work options, allowing employees to perform customer support tasks from home. The availability of remote work may depend on the company's policies and the specific role requirements, such as familiarity with Zendesk software and communication tools. Candidates should verify remote work policies during the application process.
Is Weekend Zendesk a good company to work for?
Weekend Zendesk is a role that involves providing customer support using Zendesk software, often on a part-time or weekend schedule. The work environment and employee satisfaction can vary, so researching reviews and company policies is recommended for potential applicants.
What are the most commonly searched types of Zendesk jobs in Minnesota?
The most popular types of Zendesk jobs in Minnesota are:
What cities in Minnesota are hiring for Weekend Zendesk jobs?
Cities in Minnesota with the most Weekend Zendesk job openings:
$20 - $22/hr
Full-time
Posted 13 days ago
Job description
Summary:
The eCommerce Customer Service and Fulfillment Specialist is responsible for supporting our customers throughout the order fulfillment process. This role includes handling customer inquiries, resolving order issues, coordinating with the fulfillment team and ensuring timely and accurate deliveries. Additionally, the Customer Service and Fulfillment Specialist will assist the eCommerce operations team with order fulfillment, ensuring timely and accurate deliveries and a positive customer experience.
The eCommerce Customer Service and Fulfillment Specialist is responsible for supporting our customers throughout the order fulfillment process. This role includes handling customer inquiries, resolving order issues, coordinating with the fulfillment team and ensuring timely and accurate deliveries. Additionally, the Customer Service and Fulfillment Specialist will assist the eCommerce operations team with order fulfillment, ensuring timely and accurate deliveries and a positive customer experience.
Branch: Walcro in Plymouth in the ShagTools department
Pay: $20-$22/hr
Work Schedule: Monday-Friday 8am-4:30pm and be willing to work a rotating half day on Saturdays as assigned
Key Responsibilities amp; Essential Functions:
- Customer Service (70%)
- Respond to customer inquiries regarding order status, shipping, tracking, cancellations and returns.
- Assist with processing orders, verifying order accuracy and updating customers on their order progress.
- Address and resolve customer complaints including delayed shipments, lost packages, incorrect orders, damaged items, etc.
- Process return requests, coordinate replacements and ensure refunds are handled promptly.
- Coordinate with internal teams and logistics partners to ensure accurate and on-time deliveries.
- Maintain accurate records of customer interactions, orders and resolutions.
- Collaborate with the eCommerce team to monitor inventory levels and communicate stock issues or delays with customers and internal teams.
- Identify common customer pain points and suggest improvements to streamline fulfillment and customer service operations.
- Order Fulfillment (30%)
- Process and manage online orders from multiple sales channels (Amazon, WooCommerce, etc.)
- Pick, pack and ship customer orders
- Ensure accurate order processing and shipment tracking information.
Critical Success Factors:
- Highly motivated, self-directed and results driven with the ability to multitask, prioritize and thrive in a fast-paced environment
- Strong problem-solving skills and attention to detail with a customer-first mindset
- Passion for delivering an exceptional customer experience
Required for consideration:
- High school diploma or GED
- 1+ years’ work experience in eCommerce, customer service or order fulfillment.
- Experience with e-commerce platforms (e.g. WooCommerce, Shopify) and customer service tools (e.g. HubSpot, Zendesk)
- Basic knowledge of shipping carriers (USPS, FedEx, UPS) and their logistics processes.
- Strong computer skills including MS Excel, Word and Outlook
Highly desirable candidates may also have:
- Experience with Amazon Seller Central
- Experience in the building materials distribution industry