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Weekend Ticketmaster Jobs in Virginia (NOW HIRING)

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Weekend Ticketmaster information

What is the difference between Weekend Ticketmaster vs Event Staff?

AspectWeekend TicketmasterEvent Staff
Required CredentialsBasic customer service, ticketing system knowledgeCustomer service, crowd management
Work EnvironmentTicket booths, entry points, event venuesEvent sites, entrances, crowd control areas
Employer & Industry UsageEvent venues, ticketing companiesEvent organizers, venues, festivals
Common Search & ComparisonYesNo

Weekend Ticketmasters primarily focus on selling tickets and managing entry at events, requiring knowledge of ticketing systems. Event Staff roles encompass a broader range of responsibilities like crowd control and customer assistance. While both roles work at similar venues, Ticketmasters specialize in ticketing, whereas Event Staff handle overall event operations.

What are some common challenges faced by Weekend Ticketmaster agents, and how can they be managed effectively?

Weekend Ticketmaster agents often encounter high customer volumes during peak event times, which can make managing multiple inquiries and resolving issues quickly a challenge. Staying organized, maintaining patience, and using Ticketmaster’s support systems efficiently are key to handling this fast-paced environment. Agents also regularly collaborate with event organizers and venue staff to provide accurate information, so strong communication skills and adaptability are essential. Seeking feedback and learning from experienced colleagues can help new agents quickly improve and excel in the role.

What are the key skills and qualifications needed to thrive as a Weekend Ticketmaster?

To thrive as a Weekend Ticketmaster, you need strong customer service skills, basic math abilities, and familiarity with ticketing procedures, usually supported by a high school diploma or equivalent. Experience with ticketing software like Ticketmaster systems, point-of-sale (POS) terminals, and cash handling is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These skills ensure efficient ticket sales, positive customer experiences, and smooth event operations during busy weekend periods.

What is a Weekend Ticketmaster?

Weekend Ticketmaster jobs typically involve working for Ticketmaster during weekends to assist customers with buying, selling, or managing event tickets. These roles often include customer service, technical support, and occasionally, on-site event support such as scanning tickets or helping with event entry. Employees in these positions may work remotely or at event venues, and strong communication and problem-solving skills are important. Weekend shifts are common, making these jobs suitable for those looking for part-time or flexible work schedules.

What are the most commonly searched types of Ticketmaster jobs in Virginia?

The most popular types of Ticketmaster jobs in Virginia are:

What are popular job titles related to Weekend Ticketmaster jobs in Virginia?

For Weekend Ticketmaster jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Weekend Ticketmaster jobs in Virginia look for?

The top searched job categories for Weekend Ticketmaster jobs in Virginia are:

What cities in Virginia are hiring for Weekend Ticketmaster jobs?

Cities in Virginia with the most Weekend Ticketmaster job openings:

Weekend Ticketmaster jobs near you

VENUE IT REPRESENTATIVE

Live Nation Entertainment, Inc.

Bristow, VA • On-site

Part-time

Re-posted 22 days ago

Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 52 rated entertainment

Job description

Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
THE JOB
As a Venue IT Support Representative, you can expect to gain real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and develop your troubleshooting abilities in an exciting/dynamic industry. This is a Seasonal/ Part-time role that can require anywhere from 20-30 hours per week. Primary working months are March-November, but there may be needs outside of that window.
WHAT THIS ROLE WILL DO
  • Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.
  • Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.
  • Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology
  • Be the onsite contact and provide guided access for visiting IT service or support providers
  • Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on "day of show."
  • Provide proactive "day of show" IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans.
  • Assist with deployment, inventory management, and maintenance of onsite IT equipment including POS terminals.
  • Develop, demonstrate and leverage a comprehensive understanding of venue network connectivity and deployed technologies.
  • Participate as needed with seasonal IT preparation and validation, as well as shutdown and winterization.
  • Assist with the extension of existing venue IT infrastructure or implementation of new infrastructure to support special events such as festivals or private events.

WHAT THIS PERSON WILL BRING
  • Experience with and in-depth knowledge of Apple iOS, MS Windows, and network technologies is preferred
  • Strong communication skills (oral and written) paired with a professional communication style
  • Self-motivated, capable of independent reasoning and troubleshooting
  • Highly organized and strong attention to detail
  • Must be a reliable and dependable team player with ability to work independently and under little supervision
  • Must be able to adapt to a constantly changing and at times stressful work environment
  • This position requires flexibility with scheduling, including the ability to accommodate evening and weekend on-call shifts, holidays, as well as extended hours for events and summer festivals. Availability to consistently provide event support is a requirement of this role.
  • (Note: Shifts may change to meet business needs).

EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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