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Weekend Ticketmaster Jobs in Virginia (NOW HIRING)

Livenation

Production Coordinator

Bristow, VA

Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually ... Ability to work weekends/holidays and late hours * Must be punctual and possess good time ...

Livenation

VENUE IT REPRESENTATIVE

Bristow, VA

Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually ... weekend on-call shifts, holidays, as well as extended hours for events and summer festivals.

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Weekend Ticketmaster information

What is the difference between Weekend Ticketmaster vs Event Staff?

AspectWeekend TicketmasterEvent Staff
Required CredentialsBasic customer service, ticketing system knowledgeCustomer service, crowd management
Work EnvironmentTicket booths, entry points, event venuesEvent sites, entrances, crowd control areas
Employer & Industry UsageEvent venues, ticketing companiesEvent organizers, venues, festivals
Common Search & ComparisonYesNo

Weekend Ticketmasters primarily focus on selling tickets and managing entry at events, requiring knowledge of ticketing systems. Event Staff roles encompass a broader range of responsibilities like crowd control and customer assistance. While both roles work at similar venues, Ticketmasters specialize in ticketing, whereas Event Staff handle overall event operations.

What are some common challenges faced by Weekend Ticketmaster agents, and how can they be managed effectively?

Weekend Ticketmaster agents often encounter high customer volumes during peak event times, which can make managing multiple inquiries and resolving issues quickly a challenge. Staying organized, maintaining patience, and using Ticketmaster’s support systems efficiently are key to handling this fast-paced environment. Agents also regularly collaborate with event organizers and venue staff to provide accurate information, so strong communication skills and adaptability are essential. Seeking feedback and learning from experienced colleagues can help new agents quickly improve and excel in the role.

What are the key skills and qualifications needed to thrive as a Weekend Ticketmaster, and why are they important?

To thrive as a Weekend Ticketmaster, you need strong customer service skills, basic math abilities, and familiarity with ticketing procedures, usually supported by a high school diploma or equivalent. Experience with ticketing software like Ticketmaster systems, point-of-sale (POS) terminals, and cash handling is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These skills ensure efficient ticket sales, positive customer experiences, and smooth event operations during busy weekend periods.

What are Weekend Ticketmaster jobs?

Weekend Ticketmaster jobs typically involve working for Ticketmaster during weekends to assist customers with buying, selling, or managing event tickets. These roles often include customer service, technical support, and occasionally, on-site event support such as scanning tickets or helping with event entry. Employees in these positions may work remotely or at event venues, and strong communication and problem-solving skills are important. Weekend shifts are common, making these jobs suitable for those looking for part-time or flexible work schedules.
What are the most commonly searched types of Ticketmaster jobs in Virginia? The most popular types of Ticketmaster jobs in Virginia are:
What are popular job titles related to Weekend Ticketmaster jobs in Virginia? For Weekend Ticketmaster jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Weekend Ticketmaster jobs in Virginia look for? The top searched job categories for Weekend Ticketmaster jobs in Virginia are:
What cities in Virginia are hiring for Weekend Ticketmaster jobs? Cities in Virginia with the most Weekend Ticketmaster job openings:
Weekend Ticketmaster jobs near you
Box Office Representative (VB Amphitheater)

Box Office Representative (VB Amphitheater)

Live Nation Entertainment, Inc.

Virginia Beach, VA • On-site

$14.75 - $18.50/hr

Part-time

Medical, Retirement

Posted 4 days ago

Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 141 frontline employees who took The Breakroom Quiz

10th of 48 rated entertainment

Job description

Job Summary:
Who we are.
We're fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader - with plenty of ticket perks on the side.
See what it's like working at Ticketmaster.
The role:
The box office is the first point of contact to the facility patrons, we offer services ranging from ticket sales, will call pickup and occasionally seat relocations. The fast paced work environment depends on great customer service and support for the events at our facilities.
What the job is:
  • Opens and/or closes ticket window as required
  • Accurately dispenses tickets as requested by patrons, accepts payment and makes change accurately
  • Maintains accurate counts when selling hard tickets or accesses computer for count of computer printed tickets
  • Completes daily sales reports. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit
  • Fills reservations for seats by mail, and handles Will-Call window according to procedures, or other related duties assigned by supervisor
  • Demonstrates excellent customer service skills, responds promptly to customer needs, responds to request for service and assistance, able to work independently and handle most box office questions without assistance
  • Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning upcoming events
  • Files various records and reports. Performs related clerical work assigned
  • Maintains confidentiality concerning upcoming events
  • Maintains a professional attitude and appearance.
  • Performs other duties as assigned by the Box Office Manager

What a qualified candidate should possess:
  • High School diploma or equivalency required
  • Minimum six (6) months experience in box office or cash handling is strongly preferred
  • Excellent verbal and written communication skills
  • Ability to count money and make change accurately
  • Ability to listen and follow instructions.
  • Ability to input data into a computer to record sales transaction.
  • Ability to work independently and as a member of the team.
  • Excellent customer service skills
  • Ability to work flexible hours including evenings, weekends and holidays, as needed.
  • Demonstrated communication and cash handling skills required

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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