Ability to work nights, weekends, and holidays as needed. * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). * Familiarity with Ticketmaster Archtics or similar ticketing systems is ...
Ability to work nights, weekends, and holidays as needed. * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). * Familiarity with Ticketmaster Archtics or similar ticketing systems is ...
Weekend Ticketmaster information
What is a Weekend Ticketmaster?
Weekend Ticketmaster jobs typically involve working for Ticketmaster during weekends to assist customers with buying, selling, or managing event tickets. These roles often include customer service, technical support, and occasionally, on-site event support such as scanning tickets or helping with event entry. Employees in these positions may work remotely or at event venues, and strong communication and problem-solving skills are important. Weekend shifts are common, making these jobs suitable for those looking for part-time or flexible work schedules.
What are the key skills and qualifications needed to thrive as a Weekend Ticketmaster?
To thrive as a Weekend Ticketmaster, you need strong customer service skills, basic math abilities, and familiarity with ticketing procedures, usually supported by a high school diploma or equivalent. Experience with ticketing software like Ticketmaster systems, point-of-sale (POS) terminals, and cash handling is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These skills ensure efficient ticket sales, positive customer experiences, and smooth event operations during busy weekend periods.
What are some common challenges faced by Weekend Ticketmaster agents, and how can they be managed effectively?
Weekend Ticketmaster agents often encounter high customer volumes during peak event times, which can make managing multiple inquiries and resolving issues quickly a challenge. Staying organized, maintaining patience, and using Ticketmaster’s support systems efficiently are key to handling this fast-paced environment. Agents also regularly collaborate with event organizers and venue staff to provide accurate information, so strong communication skills and adaptability are essential. Seeking feedback and learning from experienced colleagues can help new agents quickly improve and excel in the role.
What is the difference between Weekend Ticketmaster vs Event Staff?
| Aspect | Weekend Ticketmaster | Event Staff |
|---|---|---|
| Required Credentials | Basic customer service, ticketing system knowledge | Customer service, crowd management |
| Work Environment | Ticket booths, entry points, event venues | Event sites, entrances, crowd control areas |
| Employer & Industry Usage | Event venues, ticketing companies | Event organizers, venues, festivals |
| Common Search & Comparison | Yes | No |
Weekend Ticketmasters primarily focus on selling tickets and managing entry at events, requiring knowledge of ticketing systems. Event Staff roles encompass a broader range of responsibilities like crowd control and customer assistance. While both roles work at similar venues, Ticketmasters specialize in ticketing, whereas Event Staff handle overall event operations.
What are the most commonly searched types of Ticketmaster jobs in Texas?
The most popular types of Ticketmaster jobs in Texas are:
What are popular job titles related to Weekend Ticketmaster jobs in Texas?
For Weekend Ticketmaster jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Weekend Ticketmaster jobs in Texas look for?
The top searched job categories for Weekend Ticketmaster jobs in Texas are:
What cities in Texas are hiring for Weekend Ticketmaster jobs?
Cities in Texas with the most Weekend Ticketmaster job openings:
Full-time
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Job description
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.
To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.
We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring - day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
The San Antonio FC Sales Representative role is designed for highly motivated, coachable individuals who are passionate about building a career on the business side of the sports industry. This position is responsible for generating new ticket revenue through the sale of season memberships, partial plans, group tickets, premium seating, and other ticket products through outbound touchpoints, inbound lead follow-up, networking, community engagement, and face-to-face appointments. The Sales Representative will receive ongoing training, coaching, and professional development while contributing to the growth of San Antonio FC's fan base and delivering exceptional customer service throughout the sales process. Success in this role requires a competitive mindset, strong communication skills, coachability, and a commitment to achieving sales goals in a fast-paced, team-oriented environment.
Who You Are:
What You'll Do:
Physical Requirements
In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external community members and demonstrate ongoing development.
If you don't have experience in every single bullet above, no sweat - we still want to hear from you and encourage you to apply!
SS&E is an Equal Opportunity Employer
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.
To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.
We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring - day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
The San Antonio FC Sales Representative role is designed for highly motivated, coachable individuals who are passionate about building a career on the business side of the sports industry. This position is responsible for generating new ticket revenue through the sale of season memberships, partial plans, group tickets, premium seating, and other ticket products through outbound touchpoints, inbound lead follow-up, networking, community engagement, and face-to-face appointments. The Sales Representative will receive ongoing training, coaching, and professional development while contributing to the growth of San Antonio FC's fan base and delivering exceptional customer service throughout the sales process. Success in this role requires a competitive mindset, strong communication skills, coachability, and a commitment to achieving sales goals in a fast-paced, team-oriented environment.
Who You Are:
- Bachelor's degree from an accredited four-year college or equivalent work experience.
- Previous experience in sales, customer service, or ticketing is preferred but not required.
- Experience with high-volume outreach (calls, emails, networking) is a plus.
- Strong interpersonal and communication skills.
- Knowledge of USL soccer and the sports industry preferred.
- Bilingual skills (Spanish) are a plus.
- Ability to work nights, weekends, and holidays as needed.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with Ticketmaster Archtics or similar ticketing systems is preferred.
- Ability to lift/push/pull up to 50 lbs. on a regular basis.
What You'll Do:
- Generate new ticket revenue through the sale and renewal of San Antonio FC season memberships, partial plans, group outings, premium seating, and other ticket products, as well as select ticketed events at Toyota Field, by meeting or exceeding established sales and activity goals.
- Develop new business opportunities through outbound prospecting, inbound lead follow-up, referrals, networking, community engagement, and other lead generation initiatives. Conduct high-volume outreach through phone calls, emails, text messages, face-to-face appointments, and stadium tours to build a robust sales pipeline and drive revenue growth.
- Sell, service, and renew group leaders by providing exceptional customer service, building lasting relationships, and identifying renewal, upsell, cross-sell, and referral opportunities.
- Build, manage, and maintain an active sales pipeline by accurately documenting customer interactions, sales activities, and opportunities within CRM and ticketing systems, while processing ticket orders and maintaining customer accounts.
- Represent San Antonio FC at home matches, community events, networking functions, grassroots marketing initiatives, and off-site sales events to promote the club, generate leads, and drive ticket sales opportunities.
- Collaborate with Ticket Operations, Marketing, and other internal departments to support sales initiatives, execute group experiences, and deliver an exceptional fan experience.
- Perform additional responsibilities as assigned to support overall departmental success.
Physical Requirements
- Frequently required to stand and walk for extended periods.
- Occasionally required to lift and move up to 50 lbs.
- Ability to work outdoors in various weather conditions.
- Fine motor skills (e.g., typing, writing, using a mouse, handling documents)
- Sitting for extended periods (e.g., at a desk or computer workstation)
In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external community members and demonstrate ongoing development.
If you don't have experience in every single bullet above, no sweat - we still want to hear from you and encourage you to apply!
SS&E is an Equal Opportunity Employer
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.