Under general oversight, provides after hours and weekend support as needed. * The position ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Quick apply
Under general oversight, provides after hours and weekend support as needed. * The position ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Tech Support
Columbus, OH · On-site
$20 - $21/hr
Under general oversight, provides after-hours and weekend support as needed. * The position ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Quick apply
Tech Support
Columbus, OH · On-site
$20 - $21/hr
Under general oversight, provides after-hours and weekend support as needed. * The position ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Associate II - ECC Enterprise Support
Crosstown, OH · Hybrid
$14.75 - $19.25/hr
Through phone, email, chat, text, and social media, you'll help fuel the mission of saving children ... Thrive in a fast-paced environment that may include evenings, weekends, and peak fundraising ...
Associate II - ECC Enterprise Support
Crosstown, OH · Hybrid
$14.75 - $19.25/hr
Through phone, email, chat, text, and social media, you'll help fuel the mission of saving children ... Thrive in a fast-paced environment that may include evenings, weekends, and peak fundraising ...
Tech Support Analyst - $24/hr
Columbus, OH · On-site
$24/hr
... and weekend support as needed. • The position requires attention to detail, follow through ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...
Tech Support Analyst - $24/hr
Columbus, OH · On-site
$24/hr
... and weekend support as needed. • The position requires attention to detail, follow through ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$22 - $25/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Quick apply
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$22 - $25/hr
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Technical Support - $24/hr
Columbus, OH · On-site
$24/hr
... and weekend support as needed. • The position requires attention to detail, follow through ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...
Technical Support - $24/hr
Columbus, OH · On-site
$24/hr
... and weekend support as needed. • The position requires attention to detail, follow through ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Quick apply
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
IT Support Representative
Delphos, OH · On-site
$18 - $20/hr
Troubleshoot via phone or live chat hardware, software and operating system problems/failures to ... Must be willing and able to work after normal business hours or weekends as there is a rotation for ...
IT Support Representative
Delphos, OH · On-site
$18 - $20/hr
Troubleshoot via phone or live chat hardware, software and operating system problems/failures to ... Must be willing and able to work after normal business hours or weekends as there is a rotation for ...
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Quick apply
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Quick apply
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Quick apply
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Holidays, Overtime, Shift change, and weekends. * Continuously seek opportunities for self ...
Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics ... support to our global user base via live chat and ticketing systems during your assigned shift.
Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics ... support to our global user base via live chat and ticketing systems during your assigned shift.
Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics ... support to our global user base via live chat and ticketing systems during your assigned shift.
Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics ... support to our global user base via live chat and ticketing systems during your assigned shift.
Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oreal, and Fanatics ... support to our global user base via live chat and ticketing systems during your assigned shift.
Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oreal, and Fanatics ... support to our global user base via live chat and ticketing systems during your assigned shift.
Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics ... support to our global user base via live chat and ticketing systems during your assigned shift.
Quick apply
Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics ... support to our global user base via live chat and ticketing systems during your assigned shift.
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Hilliard, OH · On-site
$19/hr
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend ... Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ...
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Hilliard, OH · On-site
$19/hr
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend ... Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ...
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend ... Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ...
Quick apply
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend ... Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ...
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Hilliard, OH · On-site
$19/hr
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend ... Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ...
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Hilliard, OH · On-site
$19/hr
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend ... Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ...
TECHNICAL SUPPORT REPRESENTATIVE - FULL-TIME
Columbus, OH · On-site
$19/hr
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend ... Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ...
TECHNICAL SUPPORT REPRESENTATIVE - FULL-TIME
Columbus, OH · On-site
$19/hr
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend ... Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ...
TECHNICAL SUPPORT REPRESENTATIVE - FULL-TIME
Columbus, OH · On-site
$19/hr
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend ... Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ...
TECHNICAL SUPPORT REPRESENTATIVE - FULL-TIME
Columbus, OH · On-site
$19/hr
We're seeking candidates who are available to work between 9:00 a.m. and midnight, with weekend ... Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ...
Weekend Shopify Chat Support information
What is a weekend Shopify chat support?
Weekend Shopify Chat Support roles involve assisting Shopify users, such as store owners and customers, through live chat during the weekends. Responsibilities typically include answering questions about Shopify’s platform, troubleshooting issues, providing guidance on store setup, and resolving technical problems. These roles require strong communication skills, familiarity with Shopify’s features, and the ability to work efficiently during high-traffic periods. Weekend support staff play a crucial part in ensuring continuous customer service when regular weekday teams are unavailable.
What are the key skills and qualifications needed to thrive as a weekend Shopify chat support?
To thrive as a Weekend Shopify Chat Support, you need strong customer service skills, proficiency in written communication, and familiarity with e-commerce platforms like Shopify. Experience with live chat support tools, help desk software, and basic troubleshooting of Shopify features is typically required. Patience, problem-solving ability, and a customer-centric attitude help you excel in resolving user queries efficiently. These skills ensure prompt, accurate, and friendly support, leading to higher customer satisfaction and retention for the business.
What are some common challenges faced by weekend Shopify chat support representatives, and how can they be managed?
Weekend Shopify Chat Support representatives often encounter high volumes of customer inquiries, especially during promotional periods or sales events. They must effectively manage multiple chat conversations simultaneously while maintaining a high standard of customer service. Time management, clear written communication, and familiarity with Shopify's platform tools are essential for handling these challenges. Collaborating with team members through internal chat channels and utilizing knowledge bases can also help resolve complex issues efficiently.
What is the difference between Weekend Shopify Chat Support vs Weekend Customer Service Representative?
| Aspect | Weekend Shopify Chat Support | Weekend Customer Service Representative |
|---|---|---|
| Credentials | Basic customer service skills, familiarity with Shopify platform | Customer service skills, sometimes specific industry knowledge |
| Work Environment | Online chat support, e-commerce focus | Call centers, retail stores, or online |
| Industry Usage | Primarily in e-commerce and online retail | Various sectors including retail, telecom, and services |
| Search & Comparison Intent | Focus on e-commerce support roles | General customer service roles across industries |
Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.
What are the most commonly searched types of Shopify Chat Support jobs in Ohio?
The most popular types of Shopify Chat Support jobs in Ohio are:
What cities in Ohio are hiring for Weekend Shopify Chat Support jobs?
Cities in Ohio with the most Weekend Shopify Chat Support job openings:
IT Technical Support / Helpdesk Support in Columbus, OH 43219
Columbus, OH • On-site
Amicis Global
$21/hr
Contractor
Re-posted 16 days ago
Job description
Title: Temp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD) / IT Technical Support / Helpdesk Support
Location: Columbus, OH 43219
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
#CareerBuilder #Monster #Dice #Indeed #LinkedIn
About Amicis Global Technologies
Sourced by ZipRecruiter
Headquarters location
Brampton, ON, CA