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Weekend Service Desk Jobs in Key Biscayne, FL (NOW HIRING)

Lennar

Service Desk Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. * Help different divisions prepare and coordinate project plans for the installation of technology ...

Lennar

Service Desk Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. * Help different divisions prepare and coordinate project plans for the installation of technology ...

Lennar Homes

Service Desk Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Maintain and update Service Now tickets daily with accurate, scientific, and reproducible details. Help different divisions prepare and coordinate project plans for the installation of technology ...

Lennar

Service Desk Analyst

Miami, FL · On-site

$19.50 - $26.75/hr

... Service Now tickets daily with accurate, scientific, and reproducible details. • Help different divisions prepare and coordinate project plans for the installation of technology equipment. • ...

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has ...

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has ...

RMG Staffing

Front Desk Agent

Miami, FL · On-site

$13.75 - $17.25/hr

To be confirmed (weekend role) Parking: Free valet provided (if applicable) About the Role: We are seeking a highly presentable, polished, and service-oriented Weekend Front Desk Coordinator to ...

Retro Fitness

Front Desk

Fort Lauderdale, FL · On-site

$15 - $17/hr

  • Medical

  • Retirement

... service or front desk experience preferred * Comfortable with upselling and helping members * Organized energetic and positive attitude * Available to work early mornings evenings and weekends Why ...

Larkin Community Hospital

IT Helpdesk Clerk

Miami, FL · On-site

Strong customer service and communication skills. * Basic understanding of IT systems, hardware, and software. * Experience with ticketing systems and service desk operations is a plus. * Proficiency ...

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All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Key Biscayne, FL

Weekend Service Desk information

See Key Biscayne, FL salary details

$8

$18

$35

How much do weekend service desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for weekend service desk in Key Biscayne, FL is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $22.16 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What job categories do people searching Weekend Service Desk jobs in Key Biscayne, FL look for?

The top searched job categories for Weekend Service Desk jobs in Key Biscayne, FL are:

What cities near Key Biscayne, FL are hiring for Weekend Service Desk jobs?

Cities near Key Biscayne, FL with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you

Enterprise Service Desk Manager with Security Clearance

MANTECH

Miami, FL • On-site

Other

Re-posted 6 days ago

ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

33rd of 244 rated software companies

Job description

MANTECH seeks a motivated, career and customer-oriented Enterprise Service Desk Manager to join our team in Doral, Florida. Responsibilities include but are not limited to: * Serve as a primary escalation point, offering advanced mentorship, technical guidance, and leadership to mid and junior technicians in resolving complex incidents.
* Possess extensive and specialized knowledge of enterprise systems and applications, often leading in a specific technical area, and proactively identify and resolve potential systemic problems to minimize disruptions.
* Lead the development and maintenance of comprehensive knowledgebase articles, advanced troubleshooting guides, and specialized training materials.
* Lead and manage small-to-medium-sized projects and initiatives focused on improving Enterprise Service Desk processes through efficiency and innovation.
* Conduct in-depth trend analysis of support requests, identify recurring issues, and recommend strategic solutions to enhance service delivery, including developing and presenting detailed performance reports.
* Demonstrate exceptional communication, interpersonal, and leadership skills to build strong relationships, and stay current with the latest technologies and industry best practices to recommend new tools and methodologies. Minimum Qualifications: * HS diploma: a candidate holding a relevant bachelor's degree may be granted 2 years' experience credit for education.
* 7+ years of experience with 5+ years of position-specific relevant experience.
* Deep understanding of operating systems (e.g., Windows, macOS, Linux).
* Expertise in troubleshooting hardware, software, and network problems and proficiency in using remote support tools and ticketing systems.
* Knowledge of ITIL-informed processes and best practices.
* Experience with enterprise applications and systems (e.g., Active Directory, Microsoft 365, cloud services). Desired Qualifications: * Bachelor's degree in information technology, computer science, or a related field.
* Knowledge of ITSM tools such as ServiceNow and Jira.
* Experience with scripting or automation tools.
* ITIL Foundation certificate, Cisco Certified Network Associate (CCNA), Microsoft certifications, and relevant IT certifications (e.g., CompTIA A+, Network+, Security+, ITIL Foundation).
* Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component. Clearance Requirements: * Must have an active Secret Clearance
* Must be eligible to obtain Top Secret clearance with SCI eligibility Physical Requirements: * Must be able to remain in a stationary position 50%.
* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
* The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

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