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Weekend Service Desk Jobs in Baltimore, MD (NOW HIRING)

XPERTECHS

Service Desk Specialist

Columbia, MD

Responsibilities may occasionally require an adjusted work schedule and/or evening/weekend hours in ... Service Desk Technician must have a strong aptitude in OS repairs, Spyware and Virus removal ...

APGFCU

Manager, Service Desk

Edgewood, MD · On-site +1

Summary: The Manager, Service Desk is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of ...

APGFCU

Manager, Service Desk

Edgewood, MD · On-site

Summary: The Manager, Service Desk is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of ...

Planet Fitness

Service Desk

Reisterstown, MD · On-site

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Bel Air, MD · On-site

$15.50 - $16/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Abingdon, MD

$15 - $15.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Ellicott City, MD

$16.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Reisterstown, MD · On-site

$16 - $16.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Eldersburg, MD

$15.50 - $16/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Aberdeen, MD · On-site

$15/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Baltimore, MD

$15 - $17.50/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

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All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Baltimore, MD

Weekend Service Desk information

See Baltimore, MD salary details

$8

$20

$37

How much do weekend service desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for weekend service desk in Baltimore, MD is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $23.65 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Baltimore, MD?

The most popular types of Service Desk jobs in Baltimore, MD are:

What are popular job titles related to Weekend Service Desk jobs in Baltimore, MD?

For Weekend Service Desk jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Baltimore, MD look for?

The top searched job categories for Weekend Service Desk jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Weekend Service Desk jobs?

Cities near Baltimore, MD with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,894 per year, or $20.1 per hour.

Service Desk

Brick Bodies Fitness Services, Inc.

Lutherville Timonium, MD • On-site

$15/hr

Other

Re-posted 17 days ago

Job description

Service Desk

Salary Range $15.00 - $15.00 Hourly Position Type Part Time Job Shift Any Travel Percentage None Category Customer Service

Description

The Service Desk (SD) Team Members goal is to provide world class customer service to both members and guests, presenting a positive first impression of the club. The SD Team Member is the vital connection to our members and plays an important role in the company’s brand promise of Making People Feel Comfortable and our core purpose of Changing Peoples Lives. The SD Team Member is the smile and face that greets our members and guests, makes them feel special and helps to make their day. The SDs natural friendliness and warmth can be felt over the phone, making members feel confident that Brick Bodies is the right place for them. The SD understands the importance of anticipating members needs and exceeding their expectations to help create raving fans. The SD is part of a team of many other departments and is under the supervision of the Service Desk Team Leader and Operations Manager.

Duties and accountabilities include but are not limited to:

  • Greeting members with a warm smile and by name
  • Greeting all guests with a warm smile and following the guest policy
  • Keeps informed of all policies, procedures and programs
  • Answering phones with proper greeting and taking appropriate messages.
  • Following company’s Telephone Inquiry procedure
  • Washing and handing out towels.
  • Collecting balances on past due accounts.
  • Maintaining a tidy service desk area.
  • Operating Point of Sale system.
  • Assisting with club housekeeping, restocking locker room products.
  • Opening and closing the club as needed.
  • Operating our class/appointment schedule system.
  • Greeting and saying good-bye to members and guests.
  • Cleaning duties as assigned by the leadership team, including but not limited to, cleaning, sanitizing and disinfecting workout equipment, group fitness studios, work stations, locker rooms and restrooms.
  • Because of the fluctuating demands of our Clubs operations, it may be necessary that each associate performs a multitude of different functions. Therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other associates are expected to help you. Accordingly, you may be expected to perform other tasks as needed that are not included in the above accountability list.
Qualifications

Previous service-oriented experience is helpful. Current CPR/AED certification.

Skills Required:

  • Strong customer service and interpersonal skills.
  • Excellent phone skills.
  • Effective multi-tasking skills.
  • Effective written and verbal communication skills.
  • Ability to follow directions well.
  • Ability to work well unsupervised.

Special Characteristics:

  • Positive attitude with the commitment to excellence
  • Ability to work well with people
  • Punctuality
  • Dependability
  • Resourceful, creative, decisive

Core Values:

Role model the Brick Bodies Core Values

  • Live the Brand
  • Be Tenacious
  • Be a Team Player

Apply