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Weekend Root Cause Analysis Jobs in Illinois (NOW HIRING)

Three Point Solutions

Maintenance Mechanic

Chicago, IL · On-site

$75K - $80K/yr

Perform root cause analysis, implement corrective actions, and support equipment reliability and production efficiency. Required Skills: * Preventive & Predictive Maintenance * Mechanical ...

Actalent

Quality Assurance Specialist

Lansing, IL

$31 - $40/hr

Create detailed root cause analysis and investigation reports for internal stakeholders and external customers. * Analyze customer complaints for patterns and trends, summarize findings, and ...

Track Group, Inc

Industrial Engineer

Naperville, IL

$69K - $94K/yr

Root Cause Analysis & Corrective Action: Investigate reported field anomalies and work with design ... Some travel, as well as night and weekend work may be required. Some on-call responsibilities and ...

Track Group, Inc

Industrial Engineer

Naperville, IL · On-site

$69K - $94K/yr

Root Cause Analysis & Corrective Action: Investigate reported field anomalies and work with design ... Some travel, as well as night and weekend work may be required. * Some on-call responsibilities and ...

MacLean-Fogg

Quality Engineer

Mundelein, IL · On-site

$80K - $90K/yr

This role involves identifying opportunities to prevent defects, collaborating with cross-functional teams, performing audits, conducting root cause analysis, and ensuring compliance with both ...

Track Group, Inc

Industrial Engineer

Naperville, IL · On-site

$69K - $94K/yr

... root cause analysis, and spearhead process and quality assurance. Duties: • Supply Chain ... night and weekend work may be required. • Some on-call responsibilities and/or after-hours ...

MacLean-Fogg

Quality Engineer

Mundelein, IL

$73K - $94K/yr

This role involves identifying opportunities to prevent defects, collaborating with cross-functional teams, performing audits, conducting root cause analysis, and ensuring compliance with both ...

Sterling Engineering

Quality Engineer

Wheeling, IL · On-site

$90K - $110K/yr

The ideal candidate has a strong background in quality systems, root cause analysis, lean manufacturing, and New Product Introduction (NPI) within an industrial manufacturing environment. Job Duties:

Rapido Talent

Process Quality Manager

Spring Grove, IL · On-site

$80K - $150K/yr

... Champion root cause analysis and quality culture. Ideal Background · 3+ years in manufacturing engineering, process engineering, or quality engineering. · Hands-on machining or precision ...

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All JobsRoot Cause Analysis JobsWeekend Root Cause Analysis JobsWeekend Root Cause Analysis Jobs in Illinois

Weekend Root Cause Analysis information

What is the difference between Weekend Root Cause Analysis vs Weekend Maintenance Technician?

AspectWeekend Root Cause AnalysisWeekend Maintenance Technician
Primary FocusIdentifying underlying causes of equipment failures or issuesPerforming repairs and preventive maintenance on equipment
Required SkillsAnalytical skills, troubleshooting, problem-solvingMechanical skills, technical repairs, equipment servicing
CertificationsRelevant technical or engineering certifications often preferredTechnical or trade certifications in maintenance or repair
Work EnvironmentDiagnostic and analysis settings, often in control rooms or labsOn-site repair and maintenance in industrial or facility settings

Weekend Root Cause Analysis professionals focus on diagnosing the root causes of issues to prevent future failures, while Weekend Maintenance Technicians handle hands-on repairs and upkeep. Both roles require technical skills, but their core responsibilities differ significantly, with the former emphasizing analysis and troubleshooting, and the latter emphasizing repair and maintenance tasks.

What are the most commonly searched types of Root Cause Analysis jobs in Illinois? The most popular types of Root Cause Analysis jobs in Illinois are:
What cities in Illinois are hiring for Weekend Root Cause Analysis jobs? Cities in Illinois with the most Weekend Root Cause Analysis job openings:
Weekend Root Cause Analysis jobs near you

Sr. Technical Business Analyst (Remote)

Inspira Financial

Oak Brook, IL • On-site, Remote

Full-time

Posted yesterday

New

Inspira Financial rating

7.6

Company rating: 7.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

The Senior Technical Business Analyst, Production Support will report to the Manager in the Product Management department and serve as the first line of defense for escalated production issues across Investment Platform products. This role is responsible for triaging defects escalated through Tier 2 support, performing advanced troubleshooting, analyzing business rules and system behavior, and partnering with development to support root cause analysis and resolution planning.
This individual will work closely with two developers responsible for code fixes while coordinating with QA, business stakeholders, product managers, client service, operations, and other cross-functional partners to ensure defects are understood, prioritized, documented, and resolved with the right business outcome. The role requires strong technical troubleshooting acumen, excellent communication skills, empathy for end users, and the ability to independently manage a high-volume support backlog while maintaining clear requirements, acceptance criteria, and decision documentation.
Key Responsibilities
  • Serve as the primary triage owner for production defects and escalations across Investment Platform products.
  • Evaluate issues escalated from Tier 2 support, confirm business impact, gather evidence, and determine next steps for resolution.
  • Perform advanced troubleshooting using available data, logs, application behavior, business rules, and user-reported symptoms.
  • Partner with developers to support root cause analysis, clarify expected behavior, identify rule gaps, and validate the appropriate corrective action.
  • Analyze business rules, workflows, data conditions, and exception scenarios to determine whether issues are defects, configuration gaps, process issues, or enhancement opportunities.
  • Develop evidence-based recommendations regarding issue classification, business impact, severity, priority, and resolution approach, and escalate decisions when additional Product, business, compliance, or technical approval is required.
  • Assess production issues using established severity and priority criteria, support major incident response when needed, and ensure appropriate stakeholders receive timely and accurate updates.
  • Work with client service to manage and prioritize the production defect backlog based on business impact, urgency, risk, dependencies, and stakeholder needs.
  • Write clear requirements, user stories, and acceptance criteria for defect fixes and production support enhancements.
  • Engage QA early to ensure test scenarios, regression needs, edge cases, and validation expectations are clearly defined.
  • Support release readiness and post-production validation by confirming that corrective actions address the documented issue, acceptance criteria, business rules, and identified regression risks.
  • Coordinate with business stakeholders, product managers, operations, development, and QA to align on the correct solution and expected business outcome.
  • Document investigation findings, business decisions, root cause details, workarounds, resolution notes, and validation results for future reference.
  • Maintain centralized knowledge articles, troubleshooting playbooks, defect patterns, and operational support documentation.
  • Analyze defect trends, recurring failure patterns, aging work items, and root-cause themes to identify opportunities for product, process, monitoring, or documentation improvements.
  • Identify recurring issue themes and recommend preventive improvements to reduce repeat escalations and improve the end-user experience.
  • Use tools such as SQL, MongoDB, Datadog, FullStory, Salesforce, AI-enabled tools, and Azure DevOps to investigate, document, track, and communicate production issues.
  • Handle production data and customer information in accordance with established security, privacy, compliance, and access-control requirements.
  • Communicate status, impact, risks, dependencies, and decisions clearly to technical and non-technical audiences.
  • Facilitate working sessions with client service and Tier 2 support to resolve ambiguity, align stakeholders, and move defects toward timely resolution.

Production Support Expectations
  • This role supports production issues during standard business hours and may occasionally participate in after-hours incident response or release validation.

Other Requirements
  • Infrequent travel, up to 10%.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Occasionally lifts up to 25 pounds.

Required Qualifications
  • 5+ years of experience as a Business Analyst, Technical Business Analyst, Production Support Analyst, or similar role with strong technical aptitude
  • Demonstrated experience troubleshooting production issues, analyzing business rules, and supporting root cause analysis
  • Experience writing clear requirements, user stories, acceptance criteria, and supporting documentation
  • Experience collaborating with development, QA, product managers, business stakeholders, and support teams
  • Familiarity with Agile methodologies and defect and backlog prioritization
  • Experience using SQL or comparable data-querying tools to investigate application or production issues
  • Experience using application logs, monitoring tools, session-replay tools, or similar diagnostic data to troubleshoot system behavior
  • Experience working in a work-management platform such as Azure DevOps, Jira, or an equivalent tool
  • Ability to communicate complex technical issues clearly to technical and non-technical audiences
  • Ability to independently manage competing priorities and move ambiguous investigations toward clear decisions and next steps

Preferred Qualifications
  • Hands-on experience with MongoDB, Datadog, FullStory, Salesforce, Azure DevOps, or similar technologies
  • Experience using AI-enabled tools to support analysis, documentation, or investigation activities
  • Fintech, financial services, or other regulated-industry experience
  • Experience investigating issues involving financial transactions, customer accounts, personally identifiable information, or regulated business processes

Measures of Success
  • Production issues are classified, documented, and routed accurately
  • Business impact and expected behavior are clearly understood before development begins
  • Requirements and acceptance criteria enable effective development and QA validation
  • Stakeholders receive clear, timely, and audience-appropriate communication
  • Investigation history, decisions, and resolution details are traceable
  • Repeat issues are reduced through improved documentation, monitoring, process changes, or product improvements
  • The production backlog remains organized, prioritized, and actionable

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