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Weekend Returns Processor Jobs in California (NOW HIRING)

Doen

Returns Processor

Vernon, CA · On-site

$21/hr

Returns Processor Classification: Non-Exempt Pay Rate* : $21/hr. Location: Vernon, CA (Onsite ... Provide flexibility to work any shift, any day of the week, including weekends & holidays * Must ...

Enterprise Holdings

Return Agent

San Diego, CA · On-site

$17.25/hr

... car process as it applies to this position. Assist all customers with the rental return process ... nights, weekends, and holidays. * Must be at least 18 years old This position requires valid ...

Enterprise Holdings

Return Agent

San Diego, CA · On-site

$17.25 - $22.25/hr

... car process as it applies to this position. Assist all customers with the rental return process ... nights, weekends, and holidays. * Must be at least 18 years old This position requires valid ...

Newegg

Fulfillment Associate

Ontario, CA · On-site

... of returns processing. * Other duties as assigned * High School diploma or GED required * Must be 18 years of age or older * Must be available to work occasional nights, holidays and weekends

Tvon LLC

Administrative Assistant

Baldwin Park, CA · On-site

$17 - $19/hr

Responsibilities include taking customer service calls, processing returns, shipping customer ... weekends and holidays as needed SCHEDULE Sunday 10:00 AM - 1:00 PM Monday 2:00 PM - 10:00 PM ...

Tvon LLC

Administrative Assistant

Baldwin Park, CA · On-site

$17 - $19/hr

Responsibilities include taking customer service calls, processing returns, shipping customer ... weekends and holidays as needed SCHEDULE Sunday 10:00 AM - 1:00 PM Monday 2:00 PM - 10:00 PM ...

Tvon LLC

Administrative Assistant

Baldwin Park, CA · On-site

$17 - $19/hr

Responsibilities include taking customer service calls, processing returns, shipping customer ... weekends and holidays as needed SCHEDULE Sunday 10:00 AM - 1:00 PM Monday 2:00 PM - 10:00 PM ...

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All JobsReturns Processor JobsWeekend Returns Processor JobsWeekend Returns Processor Jobs in California

Weekend Returns Processor information

What is the difference between Weekend Returns Processor vs Returns Associate?

AspectWeekend Returns ProcessorReturns Associate
CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, customer service skills
Work EnvironmentWarehouse or retail store during weekendsRetail store or distribution center during weekdays/weekends
Industry UsageCommon in retail and e-commerce sectorsCommon in retail stores and logistics
Job FocusProcessing weekend product returns and refundsHandling customer returns and exchanges

The Weekend Returns Processor primarily focuses on processing product returns during weekends, often working in warehouses or retail environments. In contrast, Returns Associates handle customer returns and exchanges, typically during store hours. Both roles require similar credentials but differ mainly in work hours and specific responsibilities within the returns process.

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Returns Processor

Returns Processor

Doen

Vernon, CA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Company Overview
Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.
We are an Equal Opportunity Employer.
Description of Duties
Title: Returns Processor
Classification: Non-Exempt
Pay Rate*: $21/hr.
Location: Vernon, CA (Onsite)
Schedule: Monday through Friday, 9:00AM-5:30PM (with some required Saturdays on an as needed basis)
DÔEN is looking for a dynamic and experienced Returns Processor to join our growing team in our distribution center located in Carson, California. The Returns Processor will manage all inbound shipments/returns from Customers and Stores. They will process refunds in our E-commerce Platform and ERP in a timely manner. They will report any beneficial feedback from Customers to the appropriate departments. Diligence and maintaining high Quality Standards are important to this position. Our Returns Processor is the last step in our customers experience and will help by processing returns and replacements orders in a timely manner. The job description below is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
Essential Duties and Responsibilities
  • Process returns from customers in a timely manner, using systems such as Loop, Global-E, Netsuite and Shopify
  • Open inbound packages
  • Perform quality control on each item
  • Put away and organize the units back to stock
  • Separate damaged items and determine if they can be repaired
  • Re tag the items from cleaning with the correct barcode
  • Notify QC Department on which units are being transferred to alterations
  • Communicate any issues to products to our Quality Control Manager
  • Notify Operations team of any system/refund process errors
  • Notify Warehouse Manager of any products that have issues, such as poor sewing, loose buttons, and/or broken zippers
  • Responsible for transferring returned items using the WMS mobile
  • Daily data entry
  • Transfer damages

Orders and Shipping
  • Assist warehouse team with packing and picking if needed
  • Help maintain a safe and clean work environment
  • Assist with inventory counts and verification of stock
  • Other duties as assigned

Qualifications
  • 1-2 years Customer Service experience
  • 1-2 years Warehouse experience
  • Ability to communicate effectively with team members of different backgrounds and skill sets, cultural experience
  • Passionate about working for an inclusive, values driven brand
  • The ability to work independently as well as collaboratively
  • Ability to understand and adhere to all job requirements and safety guidelines
  • Excellent attendance and punctuality
  • Provide flexibility to work any shift, any day of the week, including weekends & holidays
  • Must follow all health and safety procedures and regulations as dictated by the organization and the state
  • Attention to detail and knowledge of our product

Physical Requirements:
  • Must be able to perform essential duties satisfactorily with reasonable accommodation
  • Regularly Lift and move objects up to 25lbs
  • Frequently required to stand, walk, stoop, kneel, crouch, or crawl
  • Occasionally required to sit and climb or balance
  • Able to operate equipment such as computers, scanners, copy machines, phones
  • Must be able to access various areas of a given location

Total Rewards Package
  • Paid vacation, sick time, and holidays
  • A fun-filled, work environment
  • Healthcare, Vision, Dental
  • 401k with company match

* Compensation will be determined based on experience and other factors permitted by law.

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