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Weekend Remote Network Support Jobs in O Fallon, IL

Help Desk Analyst

Saint Louis, MO ยท Remote

$20 - $27.25/hr

While the role is primarily remote, occasional travel to local clinics may be required to support hardware and ensure local network performance. Primary Responsibilities: * Respond to incoming ...

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Weekend Remote Network Support information

See O Fallon, IL salary details

$38.7K

$86.3K

$123.6K

How much do weekend remote network support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for weekend remote network support in O'Fallon, IL is $86,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $106,300.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Remote Network Support vs Weekend Remote IT Help Desk Support?

AspectWeekend Remote Network SupportWeekend Remote IT Help Desk Support
CertificationsNetwork+, CCNAA+, Network+
Work EnvironmentNetwork troubleshooting, infrastructureUser support, software issues
Industry UsageIT services, networking companiesHelp desk, tech support services
Common Search IntentNetwork issues, remote network supportHelp desk, user support questions

Weekend Remote Network Support focuses on troubleshooting and maintaining network infrastructure remotely, requiring certifications like Network+ or CCNA. In contrast, Weekend Remote IT Help Desk Support handles user inquiries and software issues, often with A+ or Network+ certifications. Both roles are remote, but they serve different technical needs within IT support services.

What cities near O'Fallon, IL are hiring for Weekend Remote Network Support jobs? Cities near O'Fallon, IL with the most Weekend Remote Network Support job openings:

Help Desk Analyst

duvari group

Saint Louis, MO โ€ข Remote

$20 - $27.25/hr

Other

Posted 14 days ago


Job description

This is a people-first, growth-oriented organization with a strong, collaborative culture. Youโ€™d support internal users as part of the IT help desk while growing your career in a team-focused environment!

Position Summary:

We are seeking an experienced and proactive IT Help Desk Analyst to join our growing internal IT team. In this role, you will play a key part in supporting more than 50 locations across the eastern United States. This is a great opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys solving technical challenges.ย While the role is primarily remote, occasional travel to local clinics may be required to support hardware and ensure local network performance.

Primary Responsibilities:

  • Respond to incoming support requests through the ticketing system, email, Teams chat, and phone
  • Troubleshoot hardware, software, and network issues using remote monitoring and support tools
  • Support practice management systems and related applications
  • Assist with VoIP and cloud based phone system troubleshooting
  • Manage onboarding and offboarding, including account setup and device configuration
  • Support device provisioning and deployment using modern device management tools
  • Document all support activity and resolutions within the ticketing system
  • Maintain accurate IT asset inventory within the ITSM platform
  • Identify recurring issues and recommend process or system improvements
  • Collaborate with IT leadership and team members to escalate and resolve complex issues
  • Coordinate with external vendors and service providers when needed
  • Deliver clear, friendly, and empathetic support to end users
  • Provide guidance and training on best practices, security, and productivity tools

Qualifications:

  • 2+ years of IT help desk experience and 3+ years in customer service or technical support
  • Strong knowledge of Windows OS, Microsoft 365, Azure Entra, and remote support tools
  • Experience with ticketing systems and remote access tools preferred
  • Solid understanding of networking fundamentals including DHCP, DNS, VPN, and WiFi troubleshooting
  • Familiarity with VoIP or cloud based telephony systems and IT security best practices
  • Strong communication skills with the ability to research and resolve issues independently
  • Associate degree in IT or equivalent experience preferred