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Weekend Remote Network Support Jobs in Austin, TX

Technical Support, Tier 1

Austin, TX ยท On-site +1

$37K - $46K/yr

Experience using remote support tools (e.g., TeamViewer, LogMeIn, or similar) * Practical experience troubleshooting common network connectivity issues * Working familiarity with Windows and iOS ...

New

Acquisition Partner

Austin, TX ยท Remote

$150K - $200K/yr

Earn Recurring Revenue. Remote ยท Independent Contractor ยท Performance-Based Overview The ... Leverage your network, content, or outbound to generate deal flow No deal execution. No client ...

US - Remote About Us: SimpliGovis a leading government workflow automation platform that helps ... Diagnose certificate, networking, and web application connectivity issues across customer ...

US Remote About Us: SimpliGovis a leading government workflow automation platform that helps state ... Diagnose certificate, networking, and web application connectivity issues across customer ...

Account Manager (Remote)

Austin, TX ยท Remote

$110K - $130K/yr

Represent cutting-edge Private LTE and 5G solutions supporting mission-critical operations. * High ... Prospect, develop, and close new enterprise opportunities through strategic outreach, networking ...

Account Manager (Remote)

Austin, TX ยท Remote

$110K - $130K/yr

Represent cutting-edge Private LTE and 5G solutions supporting mission-critical operations. * High ... Prospect, develop, and close new enterprise opportunities through strategic outreach, networking ...

Account Manager (Remote)

Austin, TX ยท Remote

$110K - $130K/yr

Represent cutting-edge Private LTE and 5G solutions supporting mission-critical operations. * High ... Prospect, develop, and close new enterprise opportunities through strategic outreach, networking ...

US - Remote About Us: SimpliGov is a leading government workflow automation platform that helps ... Diagnose certificate, networking, and web application connectivity issues across customer and ...

Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second ... NET and React/TypeScript, networking fundamentals, OAuth/OIDC SSO, ITIL, financial services or ...

New

Showing results 21-40

Weekend Remote Network Support information

See Austin, TX salary details

$41.1K

$91.7K

$131.3K

How much do weekend remote network support jobs pay per year?

As of Aug 5, 2026, the average yearly pay for weekend remote network support in Austin, TX is $91,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $113,000.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Remote Network Support vs Weekend Remote IT Help Desk Support?

AspectWeekend Remote Network SupportWeekend Remote IT Help Desk Support
CertificationsNetwork+, CCNAA+, Network+
Work EnvironmentNetwork troubleshooting, infrastructureUser support, software issues
Industry UsageIT services, networking companiesHelp desk, tech support services
Common Search IntentNetwork issues, remote network supportHelp desk, user support questions

Weekend Remote Network Support focuses on troubleshooting and maintaining network infrastructure remotely, requiring certifications like Network+ or CCNA. In contrast, Weekend Remote IT Help Desk Support handles user inquiries and software issues, often with A+ or Network+ certifications. Both roles are remote, but they serve different technical needs within IT support services.

What are popular job titles related to Weekend Remote Network Support jobs in Austin, TX? For Weekend Remote Network Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Weekend Remote Network Support jobs in Austin, TX look for? The top searched job categories for Weekend Remote Network Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Weekend Remote Network Support jobs? Cities near Austin, TX with the most Weekend Remote Network Support job openings:

Technical Support, Tier 1

American Innovations LTD

Austin, TX โ€ข On-site, Remote

$37K - $46K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Description

About American Innovations

American Innovations helps customers keep their field operations running - our technology and support teams are the front line for the people who rely on our products and services every day. We're looking for people who take ownership, communicate clearly, and enjoy solving problems for others.


About the Role

As a Technical Support Representative, Tier 1, you'll be the first point of contact for customers troubleshooting tablet, connectivity, and account issues - by phone and chat. You'll resolve issues directly, document them clearly, and help spot patterns that make the product and knowledge base better over time. This is a hands-on, high-contact role: your work shapes how customers experience American Innovations.


What You'll Do
  • Provide responsive, high-quality customer support over phone and chat to both external customers and internal teams [JL1]ย 
  • Create and maintain detailed, accurate support tickets to ensure clean case history and data integrity
  • Troubleshooting rugged field tablets, Bluetooth peripherals, wireless connectivity, and American Innovations software applications.
  • Configure and pair Bluetooth peripheral hardware devices
  • Resolve common login and multi-factor authentication (MFA) issues
  • Support tablet devices remotely using remote console tools
  • Use the knowledge base to deliver fast, accurate solutions to customer requests
  • Triage technical issues effectively and route them to the right team when needed
  • Flag recurring ticket trends to Tier 2, your Team Lead, or the Technical Support Manager
  • Identify gaps in support documentation and contribute new or improved knowledge base articles
  • Collaborate cross-functionally with other teams to resolve and close customer cases
  • Contribute ideas for improving team processes and the broader customer support experience
  • Meet or exceed established service level, quality, and customer satisfaction goals
What We Can Offer You
  • Competitive Medical/Dental/Vision Insurance
  • Company Provided Life and Disability Insurance
  • Paid Family Leave
  • Matching 401k
  • Supportive and collaborative work environment
  • A rewarding culture with a focus on positive business practices and protecting the environment

Requirements

What You'll Bring
  • 2+ years of experience in technical support or a help desk environment
  • 2+ years of experience in a customer-facing service role
  • Strong written and verbal communication skills
  • Hands-on experience with help desk / ticketing software
  • Experience using remote support tools (e.g., TeamViewer, LogMeIn, or similar)
  • Practical experience troubleshooting common network connectivity issues
  • Working familiarity with Windows and iOS operating systems
  • Curiosity and willingness to learn new technologies
  • A collaborative, team-oriented approach to problem-solving


Nice to Have

Bilingual in English and Spanish

Experience in the oil, gas, or electrical industry


Location & Schedule

This role is based in Austin, TX, on a hybrid schedule.

Monday, Tuesday, and Thursday: Onsite

Wednesday and Friday: Remote


Successful applicants must be eligible to work in the US (visa sponsorship is not provided at this time) and must be able to pass a pre-employment background and drug test. American Innovations is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.