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Weekend Remote Medical Customer Service Jobs in Iowa

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC ... Benefits Medical, dental, and vision insurance. 401(k) with company match. Paid training. Paid ...

Remote Customer Service Representative

IA ยท On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07 ...

Remote Customer Service Agent

Des Moines, IA ยท Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Ames, IA ยท Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Ankeny, IA ยท Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Waterloo, IA ยท Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Iowa City, IA ยท Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Cedar Rapids, IA ยท Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Weekend Remote Medical Customer Service information

What is the difference between Weekend Remote Medical Customer Service vs Weekend Remote Medical Billing Specialist?

AspectWeekend Remote Medical Customer ServiceWeekend Remote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; customer service experienceMedical billing certification or coding certification often preferred
Work EnvironmentCall centers, customer support platforms, remote setupBilling software, electronic health records, remote setup
Employer & Industry UsageHospitals, clinics, insurance companies, healthcare providersMedical billing companies, healthcare providers, insurance firms
Common Search & ComparisonCustomer service roles in healthcareMedical billing and coding roles in healthcare

Weekend Remote Medical Customer Service focuses on assisting patients and providers with inquiries, scheduling, and support. In contrast, Weekend Remote Medical Billing Specialist handles billing, coding, and insurance claims processing. Both roles are remote, require healthcare industry knowledge, but differ in daily tasks and certifications.

What are popular job titles related to Weekend Remote Medical Customer Service jobs in Iowa? For Weekend Remote Medical Customer Service jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Weekend Remote Medical Customer Service jobs in Iowa look for? The top searched job categories for Weekend Remote Medical Customer Service jobs in Iowa are:

Customer Service Remote Position

PMC Integrity

Council Bluffs, IA โ€ข Remote

$20.99/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Description

Remote Customer Service Representative - Federal Student Loan Support

PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage Customer Service Phone team. If you enjoy helping people, want to work from home, and want to support Federal Student Aid borrowers, we'd love to meet you!


Compensation

Competitive starting pay of $15.90 per hour, plus an additional $5.09 per hour in Health & Welfare benefits. Employees enjoy a total compensation package valued at more than $20.99 per hour, along with paid holidays, paid sick leave, medical, dental, and vision insurance, and a 401(k) retirement plan.

Job Summary

Start or grow your remote customer service career supporting Federal Student Aid borrowers. As a Customer Service Representative (CSR 1), you'll help borrowers with routine loan servicing questions by phone, email, or chat. This work-from-home call center role offers competitive pay, Health & Welfare fringe benefits, and paid vacation, holiday, and sick time under the Service Contract Act (SCA).


Benefits

Medical, dental, and vision insurance.

401(k) with company match.

Paid training.

Paid holidays.

Paid sick leave.

Career advancement opportunities.

Work-from-home flexibility.


Requirements

Minimum Qualifications

High school diploma or equivalent.

Minimum six months of customer service experience preferred.

Strong verbal and written communication skills.

Basic computer proficiency, including Microsoft Office and web-based applications.

Ability to work independently in a remote environment.

Ability to pass required background screening and employment verification.


Preferred Qualifications

Prior call center experience.

Federal student aid, financial services, banking, healthcare, or government contract experience.

Experience supporting federal or state government programs.


Additional Requirements Per Client

Must reside in the U.S.

Must be a U.S. Citizen.

Must be able to pass a criminal background check.

Must not be delinquent or in default on any federal student loans.

Must adhere to policies related to protecting personally identifiable information.

Must have the ability to write using proper grammar and punctuation.

May be required to work scheduled holidays, overtime, and Saturdays.

Must be able to navigate Microsoft Excel spreadsheets.


Home Office Requirements

Private and secure workspace from home.

Internet service with sufficient speed for multiple users without latency or lag.

Minimum hard-wire internet download speed of 25mbps (single) / 50mbps (shared); upload speed of 5 Mbps (10 Mbps preferred).