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Weekend Remote Customer Service Jobs in Rancho Cucamonga, CA

Promoted2

Remote Insurance Agent

Brea, CA · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

Promoted2

Remote Insurance Agent

Riverside, CA · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

Promoted2

Remote Insurance Agent

Anaheim, CA · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

Promoted2

Remote Insurance Agent

Fullerton, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Moreno Valley, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Ontario, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Riverside, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Victorville, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Corona, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Executive - Remote

San Bernardino, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

Promoted2

Remote Insurance Agent

El Monte, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service JobsWeekend Remote Customer Service JobsWeekend Remote Customer Service Jobs in Rancho Cucamonga, CA

Weekend Remote Customer Service information

See Rancho Cucamonga, CA salary details

$10

$19

$27

How much do weekend remote customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for weekend remote customer service in Rancho Cucamonga, CA is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.39 per hour, depending on experience, location, and employer.

What challenges are common in a weekend remote customer service role, and how can they be managed?

Weekend remote customer service representatives often encounter high volumes of inquiries during peak periods, which can be challenging to manage without in-person support. Additionally, working remotely requires strong self-motivation and effective communication skills, as you may need to resolve issues independently or coordinate virtually with team members. To manage these challenges, it's helpful to stay organized, utilize company resources, and maintain regular check-ins with your supervisor or team. Proactively seeking clarification on complex cases and leveraging digital communication tools can also contribute to a smoother workflow and positive customer experiences.

What is the difference between Weekend Remote Customer Service vs Weekend Remote Call Center Agent?

AspectWeekend Remote Customer ServiceWeekend Remote Call Center Agent
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, call center training often preferred
Work EnvironmentHome-based, flexible hours, handling customer inquiriesHome-based, focused on inbound/outbound calls, often scripted
Industry UsageRetail, tech, healthcare, service sectorsTelecommunications, tech support, sales

Weekend Remote Customer Service and Weekend Remote Call Center Agent roles both operate remotely during weekends, requiring similar credentials and work environments. Customer Service roles tend to focus on general client support across various industries, while Call Center Agents often handle specific inbound or outbound calls, sometimes with scripts. Both roles suit individuals seeking flexible weekend work in customer support fields.

What skills and qualifications are needed for a weekend remote customer service role?

To thrive as a Weekend Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or VoIP platforms is typically required. Patience, empathy, and the ability to work independently are crucial soft skills in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and seamless service delivery outside standard business hours.

What is a weekend remote customer service?

Weekend remote customer service jobs involve providing support to customers via phone, email, chat, or other online platforms during weekends, all from a remote location such as your home. Employees in these roles address customer inquiries, resolve issues, process orders, and help ensure customer satisfaction outside the traditional Monday to Friday workweek. These positions are ideal for individuals seeking flexible schedules or supplemental income, and require good communication skills, a reliable internet connection, and basic computer literacy.
What are popular job titles related to Weekend Remote Customer Service jobs in Rancho Cucamonga, CA? For Weekend Remote Customer Service jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Weekend Remote Customer Service jobs in Rancho Cucamonga, CA look for? The top searched job categories for Weekend Remote Customer Service jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Weekend Remote Customer Service jobs? Cities near Rancho Cucamonga, CA with the most Weekend Remote Customer Service job openings:
Weekend Remote Customer Service jobs near you
Infographic showing various Weekend Remote Customer Service job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,954 per year, or $19.2 per hour.

Customer Service Supervisor

Bradshaw Home

Rancho Cucamonga, CA • On-site, Remote

$26 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

The Customer Service Supervisor leads a team of customer service professionals responsible for delivering exceptional customer support and order management services. This role combines people leadership, operational oversight, and continuous improvement to ensure service level expectations are met, customer issues are resolved effectively, and business processes operate efficiently. The ideal candidate is a hands-on leader who develops talent, leverages performance metrics to drive results, and partners across the organization to enhance the customer experience and support company growth.
Responsibilities:
  • Coordinate scheduling and daily workflow of a team of CSRs.
  • Review and approve timecards and time off requests and monitor employee attendance in accordance with company policies.
  • Train new customer service representatives.
  • Coordinate cross training and backup coverage.
  • Manage team performance KPIs, identifying areas for improvement and implementing corrective actions when necessary.
  • Hold bi-weekly one-on-one check-in meetings with customer service representatives.
  • Write and deliver annual performance reviews for customer service representatives.
  • Ensure all orders are processed within 24 hours of receipt.
  • Ensure all orders are released to WMS 3 days before the requested ship date.
    • Monitor sales order bookmarks in OMS.
    • Review Open Order Refresh Report - Submitted Orders + Scheduled Y/N
  • Run Open Order Report daily, review and resolve issues with customer service representatives.
  • Review past due orders and follow up with shipping team.
  • Review completed Open Order Reports and EOD emails to ensure they were completed accurately.
  • Ensure all internal emails with production planning and allocation are replied to within 24 hours.
  • Ensure all customer inquiries are replied to within 24 hours.
  • Monitor and ensure all emails sent by the team are followed up on appropriately and in a timely manner. z
  • Consistently manage and respond to emails, requests, and inquiries from internal and external contacts, serving as a point of contact for escalations, issue resolution, and clarification of processes or expectations.
  • Review customer requirements and work with outside departments to ensure compliance.
  • Document and maintain standard operating procedures for all processes.
  • Maintain Customer Information OneNote for all customers.
  • Identify training needs and coordinate development opportunities for team members.
  • Continuously identify opportunities to improve workflows, systems, or processes for greater efficiency.
  • Track and document all escalations, resolutions, and follow-ups to ensure accountability and continuous improvement.
  • Provide day-to-day leadership, coaching, accountability, and development for assigned customer service representatives, ensuring individual and team performance expectations are achieved.

Requirements
  • High school diploma or GED.
  • 5+ years of relevant customer service experience with an emphasis in order processing/order management.
  • 2+ years of experience in a supervisory role preferred but not required.
  • Working knowledge of Microsoft Office Suite; Outlook, Excel, Word, PowerPoint and Access and web-based applications.
  • Experience working with an order management software and ERP system.
  • Prior experience in performance management, writing, and presenting annual performance reviews preferred but not required.
  • Excellent written and verbal communication skills, with the ability to effectively and persuasively communicate both internally and externally.
  • Strong work ethic with a "never-settle" attitude
  • Ability to engage, inspire and motivate team towards achieving individual and company-wide goals
  • Service oriented with exceptional interpersonal and leadership skills.
  • Multi-task effectively while maintaining professionalism in high-pressure situations
  • Demonstrate sound judgment and decision-making skills with a results-oriented approach
  • Leadership and team building skills, with the ability to facilitate high team morale.
  • Strong problem-solving skills with the ability to identify and analyze complex problems, to develop, evaluate options, and implement solutions.
  • Excellent organizational skills with the ability to prioritize and multitask effectively.
  • Ability to hold your team accountable to deliver individual and departmental results
  • Ability to deliver timely, constructive feedback and recognize achievements to drive continuous improvement.
  • Ability to identify team needs and ensure access to necessary training, tools, and resources.
  • Demonstrate strong attention to detail
  • Self-starter with high energy
  • Lead by example attitude, consistently modeling the behaviors and standards expected from the team.

Pay and Benefits:
US$26.00 - US$30.00 Hourly
Final compensation offered will be determined based on a number of job-related factors, including the candidate's skills, experience, and qualifications. Employees in this role are eligible to participate in the company's benefits program, which includes medical, dental, and vision insurance, 401(k) with company matching, accrued vacation, floating holidays, and designated company holidays.
Life at Bradshaw Home:
At Bradshaw Home, we're proud of our culture of collaboration, growth, and innovation. Recognized as a Great Place to Work®, we believe in supporting our people just as much as we support our customers.
Want to see more of what it's like to be part of our team?
  • Explore our Great Place To Work® profile
  • Learn more on The Muse

Bradshaw Home is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law.
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