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Weekend Remote Crisis Counselor information

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How much do weekend remote crisis counselor jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for weekend remote crisis counselor in the United States is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Weekend Remote Crisis Counselor, and why are they important?

To thrive as a Weekend Remote Crisis Counselor, you need a background in psychology, social work, or a related field, often supported by a relevant degree or crisis intervention training. Familiarity with crisis management software, hotline systems, and secure communication platforms is essential for efficient remote support. Exceptional active listening, emotional resilience, and clear communication skills help counselors provide empathetic and effective assistance during high-stress situations. These capabilities are crucial for ensuring client safety, delivering timely interventions, and maintaining professional standards in crisis care.

What are some common challenges Weekend Remote Crisis Counselors face, and how can they effectively manage them?

Weekend Remote Crisis Counselors often handle high-stress situations where clients may be in acute emotional distress. Working remotely can add challenges, such as managing boundaries between work and personal life and coping with limited in-person support from colleagues. To manage these, counselors benefit from regular debriefing sessions, utilizing organizational wellness resources, and maintaining structured self-care routines. Staying connected with the team through scheduled check-ins and leveraging digital collaboration tools also helps ensure effective support and reduces feelings of isolation.

What are Weekend Remote Crisis Counselors?

Weekend Remote Crisis Counselors are mental health professionals or trained volunteers who provide support to individuals experiencing emotional distress, mental health crises, or urgent personal issues over weekends. They typically work remotely, using phone, chat, or video platforms to offer immediate assistance and resources. These counselors help de-escalate crises, provide coping strategies, and connect individuals to appropriate long-term support. Their work is crucial for ensuring help is available outside of regular business hours, especially during weekends when in-person services may be limited.
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What cities are hiring for Weekend Remote Crisis Counselor jobs? Cities with the most Weekend Remote Crisis Counselor job openings:
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Weekend Remote Crisis Counselor jobs near you
Infographic showing various Weekend Remote Crisis Counselor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 3% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $49,735 per year, or $23.9 per hour.
Crisis Counselor - Fully Remote in Roswell, NM

Crisis Counselor - Fully Remote in Roswell, NM

Protocall Services

Roswell, NM • On-site, Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Education Requirement:
  • Bachelor's Degree from an accredited 4 year college or university.

Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, New Mexico residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

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