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Weekend Remote Amazon Work Jobs in Virginia (NOW HIRING)

ReminderMedia

Remote Account Executive

Richmond, VA · Remote

$65K - $125K/yr

... weekend shifts * A dedicated, distraction-free workspace with a high-speed internet connection ... We supply all equipment needed to work effectively from your home office. About Us ReminderMedia is ...

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All JobsWeekend Remote Amazon Work JobsWeekend Remote Amazon Work Jobs in Virginia

Weekend Remote Amazon Work information

What is the difference between Weekend Remote Amazon Work vs Weekend Remote Customer Service Associate?

AspectWeekend Remote Amazon WorkWeekend Remote Customer Service Associate
CredentialsHigh school diploma or equivalent; Amazon-specific trainingHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, flexible hours, Amazon platformRemote, flexible hours, customer support platforms
Industry UsageRetail, logistics, e-commerceRetail, e-commerce, service industry
Common Search IntentJob opportunities, Amazon logistics rolesCustomer support, service roles at home

Weekend Remote Amazon Work involves tasks related to Amazon's logistics, warehouse, or fulfillment centers, often requiring specific Amazon training. In contrast, Weekend Remote Customer Service Associate roles focus on assisting customers via support platforms. Both roles are remote, part-time, and industry-related, but they differ in job functions and required skills.

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Weekend Remote Amazon Work jobs near you
Hotline Agent (Full-Time; Work From Home)

Hotline Agent (Full-Time; Work From Home)

Strategic Management

Charlottesville, VA • On-site, Remote

$39K - $40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Objective
The Hotline Agent (Full-Time, Remote) supports the Compliance Resource Center's (CRC) Hotline Service Center. The duties of the role include receiving incoming calls regarding any wrongdoing, potential fraud, waste, abuse and mismanagement occurring in an organization.
Hours vary but are in the range of: 1:00pm-10:00pm EST. Weekdays, weekends, and holidays required. Laptop provided.
This is a remote role, but due to client contracts and access to sensitive information, employees must work from their designated home office. Attendance and punctuality are crucial to the success of this role.
Essential Functions
  • Interview and engage each caller and accurately capture the conversation with the caller by completing a written report.
  • Assist with further investigation of the call through gathering additional information
  • Logging call information in SharePoint database.
  • Follow regulatory procedures while documenting calls and speaking with callers.

Required Education and Experience
  • Problem-solving abilities, compassionate support, and customer de-escalation skills.
  • Acknowledging caller concerns, while keeping call times limited using effective interviewing skills.
  • Maintaining composure during stressful situations.
  • Associate degree (Psychology, Health Administration, or related).
  • Proficiency in the Microsoft Office Suite.
  • Strong English writing and editing skills.
  • Resident of VA, MD, DC, FL, WI, AZ, or UT.

Preferred Education and Experience
  • Bachelor's degree (Psychology, Health Administration, or related).
  • 2-3 years of Customer Service or Call Center experience.
  • Conversational fluency in Spanish and ability to accurately translate in-coming hotline calls from Spanish-speaking callers.

Benefits
Company provided laptop; PTO package (vacation and sick); Medical insurance and 401(k) with employer contributions; 100% premiums covered by employer for Dental, Group Term Life Insurance, Short and Long Term Disability; Paid/Floating holidays; Vision and Additional Life Insurance available; EAP.

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