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Weekend Phone Representative Jobs in Wisconsin (NOW HIRING)

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Weekend Phone Representative information

What is the difference between Weekend Phone Representative vs Customer Service Associate?

AspectWeekend Phone RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Work EnvironmentCall centers, remote or on-siteRetail stores, call centers, remote
Employer & Industry UsageTelecommunications, retail, service sectorsRetail, hospitality, telecom
Search & Comparison IntentCustomer support, weekend shifts, part-timeCustomer service, retail support, full-time/part-time

The main difference between a Weekend Phone Representative and a Customer Service Associate lies in their work schedule and typical roles. Weekend Phone Representatives primarily work during weekends, handling calls and customer inquiries remotely or in call centers. Customer Service Associates may work full-time or part-time across various environments, including retail stores and call centers, with a broader scope of customer interaction. Both roles require similar skills and credentials but differ mainly in scheduling and work setting.

What are the most commonly searched types of Phone Representative jobs in Wisconsin?

The most popular types of Phone Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Weekend Phone Representative jobs?

Cities in Wisconsin with the most Weekend Phone Representative job openings:

Weekend Phone Representative jobs near you

Customer Service Representative Nights and Weekend

Planet Fitness - PF Baseline Fitness

Hudson, WI • On-site

$13/hr

Part-time

Medical, Dental, Vision, Life

Re-posted 12 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 602 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Company parties
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Wellness resources

Job Title:         Customer Service Representative
Reports to:       Club Manager
Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. 
Essential Duties and Responsibilities 
·       Greet/meet potential members, providing a great customer experience. 
·       Handle front desk related tasks:
o   Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o   Taking info calls and tours
o   Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
·       Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
·       Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
·       Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
·       Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
·       Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
·       Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
·       Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. 
Minimum Qualifications
·       Honesty and good work ethic
·       Strong customer service skills
·       Basic computer proficiency
Physical Demands
·       Standing and walking at least 75% of the shift
·       Talking in person or on the phone at least 75% of the shift
·       Must be able to lift to 50 lbs. less than 30% of the time. 
Benefits
  •  Dollars for Scholars Program
  •  Employee Appreciation Program
  •  Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  •  Critical Illness Insurance
  •  Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance 
  • HSA
  • Advancement Opportunities 
 
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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