ZipRecruiter

Log In

1

Weekend Optum Call Center Jobs in Kentucky (NOW HIRING)

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Onsite REPORTS TO: Inbound Call Center Manager TYPE: Hourly, Non-Exempt DEPARTMENT: Customer ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Onsite REPORTS TO: Inbound Call Center Manager TYPE: Hourly, Non-Exempt DEPARTMENT: Customer ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Lantech

Parts Coordinator

Louisville, KY · On-site

$18 - $20/hr

... weekend emergency parts coverage on a rotating basis * Follow standardized work processes to ensure accuracy and quality * Collaborate with team members to support a fast-paced call center ...

Lantech

Parts Coordinator

Louisville, KY · On-site

$18 - $20/hr

... weekend emergency parts coverage on a rotating basis * Follow standardized work processes to ensure accuracy and quality * Collaborate with team members to support a fast-paced call center ...

Lantech

Parts Coordinator

Louisville, KY · On-site

$18/hr

... weekend emergency parts coverage on a rotating basis * Follow standardized work processes to ensure accuracy and quality * Collaborate with team members to support a fast-paced call center ...

Lantech

Parts Coordinator

Louisville, KY · On-site

$18/hr

... weekend emergency parts coverage on a rotating basis * Follow standardized work processes to ensure accuracy and quality * Collaborate with team members to support a fast-paced call center ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise staff performance and effectiveness using call center best practice metrics * Assist in ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

previous pagenext page

Showing results 21-40

All JobsOptum Call Center JobsWeekend Optum Call Center JobsWeekend Optum Call Center Jobs in Kentucky

Weekend Optum Call Center information

What is the difference between Weekend Optum Call Center vs Weekend UnitedHealth Group Customer Service Representative?

AspectWeekend Optum Call CenterWeekend UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge helpful
Work EnvironmentCall center setting, fast-paced, team-orientedCall center environment, customer-focused, supportive team
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, healthcare insurance and services

Both roles involve customer service in healthcare, requiring similar credentials and working in call center settings. The main difference lies in the specific employer and focus: Optum specializes in healthcare solutions, while UnitedHealth Group covers broader insurance services. Candidates should consider their preferred employer and specific healthcare sector when choosing between these roles.

What are the most commonly searched types of Optum Call Center jobs in Kentucky?

The most popular types of Optum Call Center jobs in Kentucky are:

Weekend Optum Call Center jobs near you

Call Center Debt Collector

Zwicker & Associates, P.C.

Hebron, KY • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

35th of 35 rated law firms

Job description

Description:

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.


Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $17.00-$20.00 per hour, based on relevant experience, with uncapped bonus potential. We offer a $500 Retention Bonus for all new Collectors who remain actively employed with us for six months.


The office is located at  2300 Litton Lane, Suite 200,  Hebron, KY 41048. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM.


Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Paid time off

Responsibilities of Debt Collectors

  • Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.
  • Record accurate and detailed notes; update account status and card members’ information into the computer system
  • Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA and state consumer protection laws
  • Other duties as assigned
Requirements:
  • Above-average administrative and phone skills
  • Debt collectors must have strong negotiation skills
  • Excellent communication skills
  • Well-organized, results-driven
  • Effective decision-making skills
  • Strong listening, interpersonal, oral, and written communication skills
  • Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule 
  • Be able to read and comprehend position-specific documents and correspondence 

Physical Qualifications

  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking 

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.                   

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/

Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

What Zwicker & Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom