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Weekend Optum Call Center Jobs in Kentucky (NOW HIRING)

All schedules 2nd shift working minimum one weekend day and start times ranging between 1:00pm and ... call centers offering a variety of shifts. With your customer-centric mentality and a variety of ...

New

We are looking for talented call center survey agents to perform outbound surveys from home with ... Must be able to work 1 weekend shift (either a Saturday or Sunday) each week. Minimum 4 consecutive ...

Call Center Banker

Somerset, KY · On-site

$29K - $43K/yr

Summary The Call Center Banker is responsible for providing efficient, professional, and quality ... regular weekend hours. * Must be available on Saturdays. Work on every Saturday is not required.

Call Center Banker

Somerset, KY · On-site

$15.50 - $19.50/hr

Summary The Call Center Banker is responsible for providing efficient, professional, and quality ... regular weekend hours. * Must be available on Saturdays. Work on every Saturday is not required.

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Weekend Optum Call Center information

What is the difference between Weekend Optum Call Center vs Weekend UnitedHealth Group Customer Service Representative?

AspectWeekend Optum Call CenterWeekend UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge helpful
Work EnvironmentCall center setting, fast-paced, team-orientedCall center environment, customer-focused, supportive team
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, healthcare insurance and services

Both roles involve customer service in healthcare, requiring similar credentials and working in call center settings. The main difference lies in the specific employer and focus: Optum specializes in healthcare solutions, while UnitedHealth Group covers broader insurance services. Candidates should consider their preferred employer and specific healthcare sector when choosing between these roles.

What are the most commonly searched types of Optum Call Center jobs in Kentucky?

The most popular types of Optum Call Center jobs in Kentucky are:

Call Center Representative

Williamsburg, KY • On-site


University of the Cumberlands
Colleges, Universities, and Professional Schools • 201 - 500 employees

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

13th of 627 rated colleges and universities

Great coworkers

Good employer

Respectful managers


$14 - $17.50/hr

Full-time

Life

Posted 11 days ago


Job description

Get Set for Cumberlands!
Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.
CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites.
We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers' product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Available Date: Immediately
  • Must possess good people skills, ability to communicate honestly and with tact for students who may not qualify for admissions
  • Outstanding telephone skills; polite, friendly manner working with students
  • Proficient in computer literacy and knowledgeable of Microsoft Office
  • Must show initiative, adaptability, resourcefulness, dependability, and ability to take action
  • Customer Service Experience.
  • Excellent analytical, communication and writing skills.
  • Ability to work flexible schedule.
  • Will require occasional weekend work
  • Office hours and work times are based on student needs; including availability for students' worldwide.

Key Duties and Responsibilities:
  • Receive calls, live chat and emails from students, e.g. queries, requests, orders and complaints;
  • Problem solve and resolve issues
  • Resolve issues

Benefits
Yes
Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a
"life-more-abundant."


What University Of The Cumberlands employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom