Weekend Operations Manager Jobs in Conover, NC (NOW HIRING)

Helms Home Care is seeking a dependable, organized, and professional Weekend Patient Care Coordinator to support our growing home infusion operations.

We are seeking coverage for Saturday and Sunday, 8:00 AM – 5:00 PM. We are open to:

• One individual working both Saturday and Sunday, or
• Two individuals, with one assigned to Saturday and one assigned to Sunday.

The right candidate will be comfortable working independently, managing multiple priorities, communicating with nurses and pharmacy partners, and responding appropriately to time-sensitive patient care and scheduling needs.
 

IMPORTANT: WEEKDAY TRAINING IS REQUIRED

Although this is a weekend position, weekday training is required before beginning the regular weekend schedule.

New hires must be available for:

• 3 days per week for 2 weeks
• Training will be scheduled during normal weekday business hours
• All required training is paid

Training must be successfully completed before the employee begins working independently on the weekend.

WEEKEND RESPONSIBILITIES

The Weekend Patient Care Coordinator serves as an important point of contact for patients, nurses, pharmacy vendors, and other partners during the weekend.

Primary responsibilities include:

• Accepting and processing new patient referrals from various vendors
• Coordinating and scheduling home infusion visits
• Communicating with nursing staff regarding patient schedules, call-offs, availability, and coverage needs
• Communicating with pharmacy vendors regarding patient care, supplies, orders, and scheduling
• Maintaining accurate and timely documentation in the scheduling and electronic systems
• Monitoring weekend patient care needs and addressing issues as they arise
• Responding promptly to time-sensitive calls, messages, and requests
• Escalating clinical, operational, or other issues appropriately when needed
• Supporting continuity of care and ensuring weekend patient needs are addressed
• Performing other duties necessary to support weekend operations

INDEPENDENT WORK ENVIRONMENT

This position requires a high level of dependability, judgment, organization, and independence.

Weekend coordinators must be comfortable managing responsibilities without the same level of immediate weekday administrative support available during normal business hours. The employee is expected to:

• Remain attentive and responsive throughout the scheduled shift
• Prioritize competing requests appropriately
• Communicate professionally with patients, nurses, pharmacies, and management
• Take appropriate action when unexpected issues arise
• Follow established policies, procedures, and escalation processes
• Maintain accurate documentation and timely communication

This position is well suited for someone who enjoys staying organized, solving problems, and helping keep patient care operations running smoothly.

$1000 RETENTION BONUS

New hires are eligible for an additional $1,000 in retention bonuses:

• $500 after 6 months of employment
• $500 after 12 months of employment

To receive each retention bonus, the employee must:

• Remain continuously employed with Helms Home Care through the applicable milestone;
• Be actively employed on the date the bonus is paid;
• Be in good standing with the company at the time of payment; and
• Have successfully completed the requirements and responsibilities of the position.

The retention bonus is not earned or payable if employment ends before the applicable milestone, including resignation or termination. The bonus is also not payable if the employee is no longer actively employed or is not in good standing when the payment becomes due.

WE ARE LOOKING FOR SOMEONE WHO IS:

• Dependable and consistently available for their assigned weekend schedule
• Organized and detail-oriented
• Professional and courteous in all communications
• Comfortable working independently
• Able to prioritize and manage multiple tasks
• Responsive to time-sensitive patient care needs
• Comfortable communicating with nurses, patients, pharmacy vendors, and management
• Able to remain calm and solution-focused when unexpected issues arise
• Comfortable learning and using electronic scheduling and documentation systems

Prior healthcare, home health, infusion, scheduling, dispatch, care coordination, or similar experience is preferred but not necessarily required. Strong organizational, communication, and problem-solving skills are essential.

JOIN OUR TEAM! This is an important role in helping Helms Home Care provide reliable, coordinated care to patients receiving home infusion therapy.

If you are dependable, organized, responsive, and enjoy working independently while making a meaningful contribution to patient care, we would love to hear from you.

Apply today to join the Helms Home Care team!