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Weekend Medicare Call Center Jobs (NOW HIRING)

SPS North America

Call Center Manager

New York, NY · On-site

What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Ability to work weekends, holidays, and varying shifts Physical Requirements * Ability to sit ...

Tricehealthcare

Call Center Representative

Swansea, IL · On-site

$15.50 - $19.50/hr

Holidays and weekend varies. * Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. * Detailed orientated, able to multi ...

Healthcare Financial

Call Center Representative

Quincy, MA · On-site

$45K - $47K/yr

This is a high-volume call center position requiring strong experience with inbound/outbound calls ... Experience with automated or manual outbound dialers. * Healthcare, Medicaid, Medicare, Managed ...

Trice Healthcare

Call Center Representative

Belleville, IL · On-site

$15.50 - $19.50/hr

Holidays and weekend varies. * Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. * Detailed orientated, able to multi ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse ... Monday-Friday schedule - no weekends or holidays * Exposure to multi-specialty cardiology workflows

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.39 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse ... Spokane, WA ** ** Full-Time | Monday-Friday | No Weekends or Holidays ** About Us Cardiac Study ...

Descanso Gardens Foundation

$18.50/hr

Shift times and schedules may change based on operational needs and include weekends, mornings, and ... Ensures day-to-day call-center operations under the direction of the Call Center ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

Network ESC

Call Center Representative

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Job Title: Call Center Representative Job Summary: We are seeking a ... Flexible to work shifts, weekends, or holidays if required. Skills: * Customer service orientation

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All JobsMedicare Call Center JobsWeekend Medicare Call Center Jobs

Weekend Medicare Call Center information

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$10

$17

$25

How much do weekend medicare call center jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for weekend medicare call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Weekend Medicare Call Center job?

Weekend Medicare Call Center jobs involve handling incoming and outgoing calls related to Medicare services during weekend hours. Employees in these roles assist callers with questions about Medicare benefits, enrollment, claims, and policy information. They also help resolve issues, provide customer support, and may need to document call details using specialized software. These positions require good communication skills, familiarity with Medicare guidelines, and the ability to work efficiently under pressure, often outside of traditional weekday hours.

What are the key skills and qualifications needed to thrive as a Weekend Medicare Call Center representative?

To thrive as a Weekend Medicare Call Center Representative, you typically need excellent customer service skills, knowledge of Medicare policies, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure data handling protocols is essential. Strong verbal communication, active listening, patience, and problem-solving abilities are crucial soft skills for this role. These competencies ensure accurate information delivery, efficient issue resolution, and a positive experience for Medicare beneficiaries during weekend support hours.

What are the typical challenges faced by agents in a Weekend Medicare Call Center, and how can they be managed effectively?

Agents working in a Weekend Medicare Call Center often encounter high call volumes and complex inquiries, especially from members seeking urgent support outside regular business hours. Managing these challenges involves staying up-to-date on Medicare policies, maintaining composure under pressure, and utilizing available resources and escalation protocols effectively. Regular collaboration with team leads and ongoing training help agents resolve issues efficiently while ensuring a positive experience for members. Building strong communication skills and resilience is key to thriving in this fast-paced environment.

What cities are hiring for Weekend Medicare Call Center jobs?

Cities with the most Weekend Medicare Call Center job openings:

What are the most commonly searched types of Medicare Call Center jobs?

The most popular types of Medicare Call Center jobs are:

What states have the most Weekend Medicare Call Center jobs?

States with the most job openings for Weekend Medicare Call Center jobs include:

What are popular job titles related to Weekend Medicare Call Center jobs?

For Weekend Medicare Call Center jobs, the most frequently searched job titles are:

Weekend Medicare Call Center jobs near you

Call Center Manager

New York, NY • On-site

SPS North America
See more jobs at SPS North Americaexternal

Full-time

Posted 23 days ago

Job description

#Onsite

Reports To: Client Services Manager, Client Services Supervisor, or equivalent leadership

Business Hours: Monday-Sunday | 8:00 AM-5:00 PM | Shifting Schedule, Onsite

Lead a High-Performing Customer Service Team

The Call Center Manager oversees daily call center operations and supports a team responsible for inbound customer service, sales inquiries, group bookings, and ticket reservations. This role ensures customers receive prompt, professional, and personalized service while maintaining operational and sales goals.

Why This Role Matters

As a key leader within the call center, you'll help ensure customers receive an exceptional experience while supporting the team in meeting service, sales, and operational objectives.

What You'll DoTeam & Call Center Operations
  • Supervise and support daily call center activities and staff
  • Monitor call volume, service levels, and team performance
  • Assign work and help ensure appropriate staffing and coverage
  • Coach, train, and provide feedback to team members
  • Escalate and resolve complex customer issues
Customer & Sales Support
  • Oversee inbound calls, customer inquiries, ticket changes, and reservations
  • Support B2C registrations, group bookings, and B2B client reservations
  • Ensure accurate and timely processing of ticket and ancillary product sales
  • Monitor service quality and promote a positive customer experience
Reporting & Process Improvement
  • Track team metrics and provide operational reporting
  • Identify opportunities to improve workflows and customer service
  • Ensure adherence to client and SPS policies and procedures
  • Collaborate with the sales team and site leadership on operational needs
What You Bring
  • High school diploma or equivalent required
  • 2+ years of call center or customer service experience
  • Previous supervisory or team lead experience preferred
  • Experience in a high-volume customer service environment
  • Strong communication, coaching, and problem-solving skills
  • Proficiency with Microsoft Office and call center systems
  • Ticketing or reservations experience preferred
  • Ability to work weekends, holidays, and varying shifts
Physical Requirements
  • Ability to sit, stand, or walk for extended periods
  • Ability to work comfortably on a computer and operate standard office equipment
  • Ability to lift up to 40 lbs.

Travel: None or Negligible

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