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Weekend Medicare Call Center Jobs (NOW HIRING)

Community Medical Group

Call Center Representative

Miami, FL · On-site

$17.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Call Center Representative to join our Contact Center team. In this role, you will be one of the ... Send completed referrals to patients and provide basic referral status updates * Assist Medicare ...

Community Medical Group

Call Center Representative

Miami, FL · On-site

$17.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Call Center Representative to join our Contact Center team. In this role, you will be one of the ... Send completed referrals to patients and provide basic referral status updates * Assist Medicare ...

Community Medical Group

Call Center Representative

Miami, FL · On-site

$17.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Call Center Representative to join our Contact Center team. In this role, you will be one of the ... Medicare patients with transportation requests when needed Transfer calls to the appropriate clinic ...

New

Minnesota Jobs

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Call Center Associate Regions Hospital is looking for a part time Call Center Associate to join the ... Weekday, Weekend and Holiday Hours: 3:45pm-7:45pm Required Qualifications: * Experience: 1 year of ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Call Center Associate Regions Hospital is looking for a part time Call Center Associate to join the ... Weekday, Weekend and Holiday Hours: 3:45pm-7:45pm Required Qualifications: * Experience: 1 year of ...

Trice Healthcare

Call Center Representative

Belleville, IL · On-site

$15.50 - $19.50/hr

Holidays and weekend varies. * Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner. * Detailed orientated, able to multi ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

ROCS Grad Staffing

Be Seen First

Call Center Representative

Rockville, MD · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

A Call Center Representative plays a key role in customer service by handling inbound or outbound ... Flexibility to work shifts, including evenings, weekends, and holidays, as needed. Preferred Skills:

At Your School (AYS, Inc.)

Call center representative

$16.50 - $20.50/hr

Call Center Representative Indianapolis, Indiana, United States Remote Job Title: Call Center ... Willingness to work a flexible schedule, including occasional weekends and holidays We Offer:

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All JobsMedicare Call Center JobsWeekend Medicare Call Center Jobs

Weekend Medicare Call Center information

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$10

$17

$25

How much do weekend medicare call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for weekend medicare call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Weekend Medicare Call Center job?

Weekend Medicare Call Center jobs involve handling incoming and outgoing calls related to Medicare services during weekend hours. Employees in these roles assist callers with questions about Medicare benefits, enrollment, claims, and policy information. They also help resolve issues, provide customer support, and may need to document call details using specialized software. These positions require good communication skills, familiarity with Medicare guidelines, and the ability to work efficiently under pressure, often outside of traditional weekday hours.

What are the key skills and qualifications needed to thrive as a Weekend Medicare Call Center representative?

To thrive as a Weekend Medicare Call Center Representative, you typically need excellent customer service skills, knowledge of Medicare policies, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure data handling protocols is essential. Strong verbal communication, active listening, patience, and problem-solving abilities are crucial soft skills for this role. These competencies ensure accurate information delivery, efficient issue resolution, and a positive experience for Medicare beneficiaries during weekend support hours.

What are the typical challenges faced by agents in a Weekend Medicare Call Center, and how can they be managed effectively?

Agents working in a Weekend Medicare Call Center often encounter high call volumes and complex inquiries, especially from members seeking urgent support outside regular business hours. Managing these challenges involves staying up-to-date on Medicare policies, maintaining composure under pressure, and utilizing available resources and escalation protocols effectively. Regular collaboration with team leads and ongoing training help agents resolve issues efficiently while ensuring a positive experience for members. Building strong communication skills and resilience is key to thriving in this fast-paced environment.

What cities are hiring for Weekend Medicare Call Center jobs?

Cities with the most Weekend Medicare Call Center job openings:

What are the most commonly searched types of Medicare Call Center jobs?

The most popular types of Medicare Call Center jobs are:

What states have the most Weekend Medicare Call Center jobs?

States with the most job openings for Weekend Medicare Call Center jobs include:

Weekend Medicare Call Center jobs near you

Call Center Representative

Community Health Center of Buffalo

Buffalo, NY • On-site

$16.76 - $20.24/hr

Other

Re-posted 20 days ago

Job description

Call Center Representative

The Call Center Representative plays a crucial role in providing exceptional customer service and ensuring patient satisfaction. They must possess excellent interpersonal skills to effectively communicate with patients and address their needs. The primary function of the Call Center Representative is to complete administrative and clinical support tasks to ensure a positive customer experience.

Responsibilities:

  • Handle inbound and outbound calls in a polite manner, providing personalized customer service to patients.
  • Document and report customer feedback to improve the patient experience.
  • Schedule appointments and perform pre-registration tasks, including verifying demographic and insurance information.
  • Discern when triage by clinical healthcare staff is necessary.
  • Coordinate patient and information flow while maintaining patient confidentiality in compliance with HIPAA laws.
  • Contribute to patient care teams by providing care coordination services.
  • Participate in Quality Improvement and Quality Assurance activities as needed.
  • Track and log patient information.
  • Attend meetings as required.
  • Perform other relevant duties as assigned.

    • Qualifications:

    • High school diploma or GED equivalent.
    • At least 1 year of experience delivering high-level customer service in a healthcare setting or call center.
    • Computer literate and proficient in Microsoft Office.

    Physical Requirements:

    The position requires sitting, standing, walking, bending, and stooping. There may be significant job stress associated with the role, and evening and/or weekend work may be required. The position may involve lifting, pushing, pulling, and carrying up to ten pounds.

    Pay: The salary range for this position is $16.76 to $20.24 per hour. Union Affiliation: This position is represented by United Healthcare Workers East, Local 1199.

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