Weekend Medical Office Jobs in Morris County, NJ

General Summary: 

Responsible for management of daily operations, work activities, and staff schedules in alignment with organizational strategic goals, including but not limited to the following:

1. Responsible for employee performance management, office space and equipment maintenance.
2. Collaborates with the Ambulatory Operations Manager on developing, monitoring and improving operational processes that supports optimal patient care and maximizing opportunities to meet and exceed budget expectations.
3. Implements and ensures adherence to organizational processes and workflows that support optimal patient care in a multidisciplinary setting. 
4. Ensures staff are informed of and comply with written policies and procedures
5. Holds staff accountable for adherence to policies and processes; follows organizational progressive disciplinary actions as appropriate.
6. The Medical Office Supervisor coordinates and leads daily staff huddles to facilitate organizational and practice communication.
7. Coordinates appropriate staff coverage optimizing facility occupancy to create an ideal patient and customer experience.
8. Monitors staff scheduling determining appropriate staffing levels based upon office volume and budgetary requirements.
9. Responsible for accurate and timely submission of payroll.
10. Responsible for inventory management and appropriate ordering and par levels of supplies in the practice. 
11. The Medical Office Supervisor orients new hires to the practice and coordinates appropriate training based upon role.
12. Daily Time of Service reconciliation and deposit batches.
13. Reviews provider schedules daily for balance/insurance issues, and incorrect or inappropriate scheduling.
14. Orchestrates the effort of and ensuring provider office time is maximized and efficient.
15. Responsible for building provider and ancillary schedule templates.
16. The Medical Office Supervisor assists in the development, implementation and adherence to organizational processes and workflows that supports optimal patient care in a multidisciplinary setting. The Medical Office Supervisor oversees and manages the work activities within the office.
17. Supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.
18. Acts as a role model for the staff.
19. Promotes and fosters team work.
20. Supports staffing, training and daily operations of the department and acts as a point of contact for staff and providers.
21. Responsible for staff performance appraisal process.

Monitors the following processes and assists as needed:

1. Answers and directs telephone calls
2. Greets and arrives patients
3. Verifies insurance, benefits, coverage, and eligibility
4. Registers all patients as well as verifies and updates demographic information
5. Assemble new patient medical records in accordance with policies 
6. Schedules, cancels, and reschedules patient appointments
7. Assists patients with ancillary appointment scheduling and forms
8. Files incoming medical reports, faxes and correspondence 
9. Collects monies for copays, balances and/or self-pay services rendered
10. Reacts in a timely manner to resolve patient complaints promoting customer service or escalates when appropriate
11. Authorizations and referrals
12. Ancillary testing/ surgical scheduling
13. Other duties as needed.  

Minimum Requirements:

• Bachelor's Degree in health care or business administration preferred 
• 4+ years of office/ supervisory experience in a multiple physician practice setting
• Excellent organization skills and superb customer service acumen 
• Ability to think creatively and strategically and develop innovative solutions to challenging problems, excellent physician relations skills, Human Resources knowledge, 
• Ability to multi-task, provide exceptional attention to detail and handle a variety of patient issues and concerns in a professional and knowledgeable manner
• Working knowledge of Microsoft Office Applications including Word, Excel, PowerPoint preferred
• Knowledge of medical terminology, practice revenue cycle, medical insurance, and medical practice services and routines.

Preferences:

• Ability to multi-task, make decisions, and work in fast-paced environment

• Athena or EMR Experience

• Microsoft Office experience

• Computer Literacy – ability to learn and navigate new programs

Additional information:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. 
• This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. 
• Shore Physicians Group is an Equal Opportunity Employer.

Salary Range (Based on Experience)

• $45,000 to $50,000