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Weekend Medical Insurance Call Center Jobs in Texas

Addison Group

Bilingual Call Center Manager

Bedford, TX · On-site

$75K - $90K/yr

Occasional weekend on-call support as needed. Benefits: This position is eligible for medical ... Experience in legal services, insurance, healthcare, financial services, or another professional ...

Collins Consulting

Medical Call Center

Austin, TX · On-site

$16.50 - $20.75/hr

A minimum of 1-2 years' experience within a call center, preferably in a healthcare setting. * Strong attention to detail, critical thinking, and can work independently with minimal direction. * High ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Call Center Representative The Call Center Representative will be responsible for handling inbound ... The company provides medical, dental, and vision insurance, life insurance, and the option to ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Call Center RepresentativeThe Call Center Representative will be responsible for handling inbound ... The company provides medical, dental, and vision insurance, life insurance, and the option to ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX

$13.75 - $17.25/hr

Call Center Representative The Call Center Representative will be responsible for handling inbound ... The company provides medical, dental, and vision insurance, life insurance, and the option to ...

Windsor America

Call Center Manager

Lockhart, TX · On-site

$55K - $65K/yr

Competitive pay Full benefits package including medical, dental, and vision coverage Paid time off ... insurance for added peace of mind A workplace where your contributions truly matter Equal ...

LAZ Parking Texas, LLC

Call Center Specialist

Houston, TX · On-site

$15/hr

Texas Medical Center * Schedule: Full-time, Evening Shifts * Shifts will vary between 2:00 PM to 11 ... Must be open to working weekends & holidays * Growth Opportunities * Pay Activ - On-demand access ...

Omni Fiber LLC

Call Center Representative

Brownsville, TX · On-site

$13.75 - $17.25/hr

Call Center Representative The Call Center Representative will be responsible for handling inbound ... The company provides medical, dental, and vision insurance, life insurance, and the option to ...

LAZ Parking Texas, LLC

Call Center Specialist

Houston, TX · On-site

$15/hr

Texas Medical Center * Schedule: Full-time, Evening Shifts * Shifts will vary between 2:00 PM to 11 ... Must be open to working weekends & holidays * Growth Opportunities * Pay Activ - On-demand access ...

Parkridge Medical Center

Call Center Agent

Plano, TX · On-site

$14.50 - $19/hr

Medical Office Specialist Experience the HCA Healthcare difference where colleagues are trusted ... Knowledge of insurance coverage and claims process preferred. Competencies: * Maintain a positive ...

New

Catholic Medical Center

Call Center Agent

Plano, TX · On-site

$14.50 - $19/hr

Medical Office Specialist Experience the HCA Healthcare difference where colleagues are trusted ... Knowledge of insurance coverage and claims process preferred. Competencies * Maintain a positive ...

Research Medical Center

Call Center Agent

Plano, TX · On-site

$14.50 - $19/hr

Medical Office Specialist Experience the HCA Healthcare difference where colleagues are trusted ... Knowledge of insurance coverage and claims process preferred. Competencies: * Maintain a positive ...

New

AnswerOne

Bilingual Call Center Agent

Edinburg, TX · On-site

$16 - $18.50/hr

Employee Stock OwnershipFull Medical, Dental, and Vision BenefitsPaid Vacation Traditional 401K ... Full Time - 40 hours per week, 10 hour shiftsMust be available to work a weekend day (Sat or Sun ...

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Showing results 21-40

All JobsMedical Insurance Call Center JobsWeekend Medical Insurance Call Center JobsWeekend Medical Insurance Call Center Jobs in Texas

Weekend Medical Insurance Call Center information

What is the difference between Weekend Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectWeekend Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training in insurance policiesHigh school diploma or equivalent; training in insurance policies
Work EnvironmentCall center setting, often during weekends and eveningsOffice or call center, regular weekday hours
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentWeekend work, insurance support rolesCustomer support, insurance inquiries

The Weekend Medical Insurance Call Center primarily operates during weekends, focusing on handling insurance-related calls during non-standard hours. In contrast, Medical Insurance Customer Service Representatives typically work weekday hours, providing support during regular business hours. Both roles require similar credentials and are found within insurance and healthcare industries. The key difference lies in the work schedule and hours of operation, catering to different customer needs and employer requirements.

What are the most commonly searched types of Medical Insurance Call Center jobs in Texas? The most popular types of Medical Insurance Call Center jobs in Texas are:
What cities in Texas are hiring for Weekend Medical Insurance Call Center jobs? Cities in Texas with the most Weekend Medical Insurance Call Center job openings:
Weekend Medical Insurance Call Center jobs near you

Bilingual Call Center Manager

Addison Group

Bedford, TX • On-site

$75K - $90K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Job Title: Bilingual Call Center Manager

Industry: Professional Services

Location (City, State): Fort Worth, TX

Assignment Type: Direct Hire

Pay: $75,000–$90,000 annually + monthly performance bonus opportunity

Work Schedule: Full-time | Monday–Friday | Onsite | 8:00 AM–5:00 PM or 9:00 AM–6:00 PM. Occasional weekend on-call support as needed.

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Addison Group is hiring for our client, a well-established professional services organization, seeking an experienced Call Center Manager to lead and develop a customer service team. This role is ideal for a hands-on leader who enjoys coaching employees, improving operational processes, and driving a high standard of customer care.

Job Description:

The Call Center Manager will oversee the day-to-day operations of an inbound contact center while focusing on employee development, process improvements, and service quality. This individual will be responsible for building a strong team culture, implementing effective training programs, monitoring performance metrics, and ensuring customers receive an exceptional experience from their first interaction.

Key Responsibilities:

  • Lead, coach, and develop a team of customer service representatives through ongoing training and performance management.
  • Monitor daily call center operations to ensure productivity, service levels, and quality standards are achieved.
  • Design and improve onboarding and training programs to increase employee success and consistency.
  • Review performance metrics, identify trends, and implement process improvements to enhance team effectiveness.
  • Assist with inbound and follow-up customer calls during periods of high volume or limited staffing.
  • Ensure customer inquiries are accurately evaluated and routed to the appropriate department or resource.
  • Foster a collaborative, accountable, and customer-focused team environment.
  • Utilize CRM and call center systems to manage workflows, reporting, and operational performance.
  • Partner with leadership to identify opportunities for increased efficiency and continuous improvement.

Qualifications:

  • 3–5 years of experience managing a call center or customer service team.
  • Demonstrated success coaching and developing employees while improving team performance.
  • Experience using CRM platforms and call center software.
  • Strong leadership, communication, problem-solving, and organizational skills.
  • Ability to analyze operational data and implement process improvements.
  • Bilingual (English/Spanish) is required.
  • Experience in legal services, insurance, healthcare, financial services, or another professional services environment is a plus.
  • Stable employment history with progressive leadership responsibilities.

Additional Details:

  • Fully onsite position located in Fort Worth, TX.
  • Manage a team of approximately 8–10 customer service representatives.
  • Majority of customer interactions are inbound, with outbound follow-up as needed.
  • Opportunity to lead departmental improvements and create long-term training and development initiatives.

Perks:

  • Monthly performance bonus opportunity.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) with employer match.
  • Paid time off and sick leave.
  • Opportunity to make a meaningful impact by shaping team performance and operational excellence.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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