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Weekend Medical Insurance Call Center Jobs in Iowa

Biolife LLC

Plasma Center Representative

Asbury, IA · On-site

$16/hr

Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above ... S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) ...

MCI Careers

Licensed Health Insurance Representative

Iowa, IA · Remote

$37K - $51K/yr

Previous call center experience is preferred. * Proficient in Microsoft Word, Excel, PowerPoint ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

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All JobsMedical Insurance Call Center JobsWeekend Medical Insurance Call Center JobsWeekend Medical Insurance Call Center Jobs in Iowa

Weekend Medical Insurance Call Center information

What is the difference between Weekend Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectWeekend Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training in insurance policiesHigh school diploma or equivalent; training in insurance policies
Work EnvironmentCall center setting, often during weekends and eveningsOffice or call center, regular weekday hours
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentWeekend work, insurance support rolesCustomer support, insurance inquiries

The Weekend Medical Insurance Call Center primarily operates during weekends, focusing on handling insurance-related calls during non-standard hours. In contrast, Medical Insurance Customer Service Representatives typically work weekday hours, providing support during regular business hours. Both roles require similar credentials and are found within insurance and healthcare industries. The key difference lies in the work schedule and hours of operation, catering to different customer needs and employer requirements.

What are the most commonly searched types of Medical Insurance Call Center jobs in Iowa? The most popular types of Medical Insurance Call Center jobs in Iowa are:
Weekend Medical Insurance Call Center jobs near you

Senior Call Center Representative - Life and Annuities

Infosys

Des Moines, IA • On-site

$18.75 - $25.75/hr

Other

Re-posted 4 days ago

Infosys rating

7.0

Company rating: 7.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

151st of 223 rated it services

Job description

Job details
Job Role
Process Associate - Customer Service - US
Work Location
Des Moines, IA
State / Region / Province
Iowa
Country
USA
Domain
Delivery
Interest Group
Infosys McCamish
Company
Infosys McCamish
Requisition ID
145961BR
Job Description: Infosys McCamish
Domain: Life Insurance and Annuities
Skill: Customer Service
Senior Process Associate - Customer Service
In the role of Senior Process Associate, you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties. You will utilize multiple department systems to provide accurate information and will be expected to comprehend and explain life and annuity products. You will be working in a fast-paced call center environment and during your day-to-day responsibilities, you'll be maintaining a positive and professional demeanor while meeting or exceeding quality and efficiency goals.
Location for this position is Des Moines.
Qualifications:
Required

  • High School Diploma or GED Equivalent.
  • 1+ years in life and annuity experience.
Preferred
  • Analytical skills
  • Previous Life and Annuity death claims experience
  • Oral and written communication skills
  • Knowledge of the insurance industry or insurance products/procedures through a combination of experience and/or coursework
  • Ability and willingness to learn multiple financial concepts and systems
  • Flexibility in a fast-paced, team-oriented environment
  • Organizational and follow through skills
  • Sensitivity to service and quality
Your responsibilities include but may not be limited to
  • Take initiative and ownership in every call and situation
  • Provide answers and solutions in a manner all parties can understand
  • Research information and handles return calls/another follow-up as needed
  • Provide accurate quotes and creates business correspondence via paper or electronic format in a timely manner
  • Navigate multiple computer systems/applications and utilizes search tools to find information
  • Adhere to call guidelines
  • Meet or exceeds department quality standards
  • Document client life and annuity contracts by adding timely notes with the most current information so it is readily available to all other company personnel
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys McCamish Systems,(http://www.infosysbpm.com/mccamish) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(www.infosysbpm.com) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billions of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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