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Weekend Medical Insurance Call Center Jobs in Florida

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Experience specifically in healthcare services or medical call centers. * Knowledge of healthcare terminology and patient privacy regulations such as HIPAA. * Proficiency with customer relationship ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Experience specifically in healthcare services or medical call centers. * Knowledge of healthcare terminology and patient privacy regulations such as HIPAA. * Proficiency with customer relationship ...

HeadPinz

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Call Center Representative HeadPinz & FastTrax Entertainment Centers Department: Call Center ... Availability to work evenings, weekends, and holidays as needed.

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Showing results 21-40

All JobsMedical Insurance Call Center JobsWeekend Medical Insurance Call Center JobsWeekend Medical Insurance Call Center Jobs in Florida

Weekend Medical Insurance Call Center information

What is the difference between Weekend Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectWeekend Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training in insurance policiesHigh school diploma or equivalent; training in insurance policies
Work EnvironmentCall center setting, often during weekends and eveningsOffice or call center, regular weekday hours
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentWeekend work, insurance support rolesCustomer support, insurance inquiries

The Weekend Medical Insurance Call Center primarily operates during weekends, focusing on handling insurance-related calls during non-standard hours. In contrast, Medical Insurance Customer Service Representatives typically work weekday hours, providing support during regular business hours. Both roles require similar credentials and are found within insurance and healthcare industries. The key difference lies in the work schedule and hours of operation, catering to different customer needs and employer requirements.

What are the most commonly searched types of Medical Insurance Call Center jobs in Florida?

The most popular types of Medical Insurance Call Center jobs in Florida are:

Weekend Medical Insurance Call Center jobs near you

Call Center Representative

Community Medical Group

Miami, FL • On-site

$17.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description


Join Community Medical Group

Community Medical Group is seeking a friendly, dependable, and service-driven Call Center Representative to join our Contact Center team.

In this role, you will be one of the first points of contact for our patients. You will answer incoming calls, schedule appointments, assist with referrals and transportation requests, and help connect patients with the appropriate members of their care team.

This is an excellent opportunity for someone who enjoys helping others, communicating with patients, and working in a fast-paced team environment.

Compensation and Schedule

• Starting pay of $17.50 - $18.00 per hour
• Monday through Friday from 8:00 AM to 5:00 PM

Benefits

Eligible employees receive a comprehensive benefits package that includes:

• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth and development

What You’ll Do

• Answer incoming patient calls in a friendly, professional, and timely manner
• Schedule, reschedule, and cancel patient appointments
• Help patients connect with their physicians, medical assistants, and other members of the care team
• Send completed referrals to patients and provide basic referral status updates
• Assist Medicare patients with transportation requests when needed
• Transfer calls to the appropriate clinic, department, or team member
• Document patient interactions accurately in the appropriate systems
• Help resolve patient questions while providing an excellent customer service experience
• Protect patient confidentiality and follow all HIPAA requirements
• Work collaboratively with clinic teams to support patient needs

What We’re Looking For

• Fully bilingual in English and Spanish
• Customer service experience
• One year or more of call center experience (preferred)
• Experience working in a medical setting, such as a clinic, hospital, or dental office, (preferred)
• Strong communication and listening skills
• Comfortable using computers and learning new systems
• Ability to manage multiple tasks in a fast-paced environment
• Dependable, patient-focused, and committed to providing excellent service

Make a Difference for Our Patients

As a Patient Services Agent, you will play an important role in helping patients access the care, information, and support they need. Every call is an opportunity to provide reassurance, solve a problem, and create a positive patient experience.

Join Community Medical Group and help us continue our mission to strengthen community health.