COMMUNITY MEDICAL GROUP
COMMUNITY MEDICAL GROUP

19 Community Medical Group Jobs Hiring Near You

Social Services Agent

Orlando, FL ยท On-site

$18 - $19/hr

Completes the DCF (Department of Children and Families) and Community Medical Group consent forms on-line and obtain the customer's signature on the electronic signature pad. * Explains the ...

Summary Medical Assistants work alongside physicians and perform services in accordance with the physician's orders. Medical assistants are trained to perform administrative as well as clinical ...

Front Desk-MR

Fort Lauderdale, FL ยท On-site

$14.25 - $18.25/hr

Summary Front desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors ...

Front Desk-MR

Tampa, FL ยท On-site

$16 - $17.50/hr

Summary Front desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors ...

Ensure that the patient meets the medical admission criteria. * Act as liaison with other physicians. * Participate in the Quality Assurance of the medical documentation. * Participate in the ...

Ensure that the patient meets the medical admission criteria. * Act as liaison with other physicians. * Participate in the Quality Assurance of the medical documentation. * Participate in the ...

Front Desk

Homestead, FL ยท On-site

$17/hr

Summary Front Desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors ...

APRN

Orlando, FL ยท On-site

Ensure that the patient meets the medical admission criteria. * Act as liaison with other physicians. * Participate in the Quality Assurance of the medical documentation. * Participate in the ...

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Social Services Agent

Social Services Agent

Community Medical Group

Auburndale, FL โ€ข On-site

$19/hr

Full-time

Medical

Posted 24 days ago


Job description

Summary

Assist clients/visitors/patients with the completion and submission of the ACCESS (Automated Community Connection to Economic Self-Sufficiency) applications for Food Stamps, Medical Assistance, and Temporary Cash Assistance and Medicare Savings Program. Provide access and referrals for other community agencies.


Duties and Responsibilities
  1. Educates visitors/clients/patients customers of the role of a social services agent vs. the DCF role and the application process.
  2. Completes the DCF (Department of Children and Families) and Community Medical Group consent forms on-line and obtain the customerโ€™s signature on the electronic signature pad.
  3. Explains the advantages of becoming a member of Community Medical Group to our customers.
  4. Completes the ACCESS applications for our customers based on the information they provide and submit to the Office of Economic Self-Sufficiency for the client/patient, as assigned.
  5. Assists clients in creating a โ€œMy ACCESS Accountโ€
  6. Follows up daily on the ACCESS application until the Office of Economic Self-Sufficiency determines their eligibility.
  7. Contacts visitors and patients and inform them of the determination made on their application by the Office of Economic Self-Sufficiency.
  8. Informs customers who are determined eligible for Medicaid, that they have the option to select a health plan of their choice and Community Medical Group as their primary care physician.
  9. Assists customers with the health plan selection process.
  10. Documents customer demographics and activities that take place during the application process such as health plan selection and enrollment with CMG software.
  11. Assists clients/visitors in using the courtesy phone room as necessary.
  12. Completes all applications and handle all confidential information in an honest, ethical and professional manner.
  13. Ensures that all HIPAA standards are in compliance.
  14. Ensures accurate account of the information provided by the client/visitor. Communication with the client/visitor should not be leading them to any specific response.
  15. Performs other duties as assigned


Qualifications
  1. Education/Experience:
  2. Must have High school diploma or equivalent.
  3. Previous experience in customer service.
  4. Previous experience with DCF or other government assistance programs preferred.
  5. MS Office programs and client software experience.
  6. Experience in Data Entry


Skills:
  1. Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  2. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices
  3. Use decision making skills to identify alternative solutions and resolve problems.
  4. Ability to work with individuals within and outside the organization, in professional and courteous manner.
  5. Ability to work well and maintain relationships in a team environment.
  6. Understand written sentences and paragraphs in work related documents.
  7. Strong ability to use independent judgment and initiative.
  8. Organization and time management skills.
  9. Ability to use resources to solve problems and resolve issues as they arise.
  10. Strong written and verbal communications skills
  11. Must be detail oriented.
  12. Strong organizational and interpersonal skills.
  13. Bilingual skills (English/Spanish or English/Creole) preferred