1

Weekend Help Desk Jobs in Edmonton, AB (NOW HIRING)

L1 Support Hero

Edmonton, AB · On-site

CA$45K - CA$60K/yr

Qualifications & Experience 1+ years of experience in IT support, help desk, or customer service ... Occasional evening or weekend work may be required for critical support or project-related tasks.

L1 Support Hero

Edmonton, AB · On-site

CA$45K - CA$60K/yr

Qualifications & Experience * 1+ years of experience in IT support, help desk, or customer service ... Occasional evening or weekend work may be required for critical support or project-related tasks.

Store Manager

Edmonton, AB · On-site

CA$19 - CA$21/hr

Helping clients find storage solutions that fit their needs * Managing front desk operations ... Weekend availability as needed Take the next step toward a career with growth, stability, and ...

Assistant Manager

Spruce Grove, AB · On-site

CA$17 - CA$19/hr

Helping clients find storage solutions that fit their needs * Managing front desk operations ... Weekend availability as needed Take the next step toward a career with growth, stability, and ...

Assistant Manager

Edmonton, AB · On-site

CA$17 - CA$19/hr

Helping clients find storage solutions that fit their needs * Managing front desk operations ... Weekend availability as needed Take the next step toward a career with growth, stability, and ...

Help train, coach, and support housekeeping team members. * Monitor room status and communicate ... Flexibility to work a hospitality schedule, including weekends and holidays as required. What's in ...

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

You will help foster a positive team culture, maintain service excellence, and contribute to safer ... Manage front-desk responsibilities including reception, data entry, donor registration, result ...

next page

Showing results 1-20

Weekend Help Desk information

See Edmonton, AB salary details

$7

$19

$34

How much do weekend help desk jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for weekend help desk in Edmonton, AB is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.36 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Edmonton, AB?

The most popular types of Help Desk jobs in Edmonton, AB are:

What are popular job titles related to Weekend Help Desk jobs in Edmonton, AB?

For Weekend Help Desk jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Weekend Help Desk jobs in Edmonton, AB look for?

The top searched job categories for Weekend Help Desk jobs in Edmonton, AB are:

Infographic showing various Weekend Help Desk job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $39,715 per year, or $19.1 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Looking for a workplace that values excellence and simplicity? At Yardstick Technologies, we excel in delivering top-notch solutions while simplifying complex challenges. We listen to our clients and team members, care about your growth, and celebrate every success together. Join us and make a real impact!

Our Story:

Yardstick Technologies, founded in 2008, leads IT outsourcing for small and medium businesses in Western Canada. We help businesses make smart technology decisions to further their strategies. Our fixed-fee services include managed IT solutions, cloud computing, Backup and Disaster Recovery, IT strategy, and consulting. We believe technology should help your business "WIN" and be part of a greater vision. Many small businesses trust us as their IT partner.

What You'll Be Doing:As a Service Desk Analyst - Tier 2, you will be responsible for delivering a positive customer experience by ensuring that client service level commitments are completely met or exceeded. You will take pride in prioritizing and closing service tickets within the service team while maintaining high client satisfaction by resolving most issues escalated to you.

What You'll Be Working On:

  • Manage service tickets and provide resolution for escalated service tickets within our processes.
  • Manage personal service ticket queue ensuring service requests are resolved with proper ticket prioritization and management.
  • Complete change and incident request tickets.
  • Work with vendors to complete service requests.
  • Diagnose and resolve advanced issues.
  • Effective time management and time tracking.
  • Understand and follow Yardstick service operational standards, processes, and best practices.
  • Participate in a rotating on-call schedule.
  • Complete training and certifications required.
  • May need to travel up to 20%.

What We're Looking For:

  • Post-secondary education in Information Technology.
  • 2+ years of experience working within IT.
  • 2+ years of experience working with Windows Server Technologies.
  • 2+ years of experience with Domains, GPOs, and Active Directory.
  • 2+ years of experience working in a help desk environment.
  • Responsible, self-motivated, detail-oriented, and a good communicator.
  • Proven track record of providing excellent customer service and troubleshooting solutions in a busy environment.
  • Valid driver's license.

Physical Requirements (include but are not limited to):

  • Ability to lift heavy IT equipment including but not limited to desktops, printers, workstations, and UPS etc. up to 50 lbs. without assistance.

Our Employee Perks:

  • Competitive Salaries.
  • Comprehensive Health, Dental, and Vision Insurance.
  • Retirement Savings Plan with up to 3% Company Matching.
  • 3 Weeks of Paid Time Off Annually, plus 11 Days Off on Alberta Holidays.
  • Certification Reimbursement.
  • Paid Parking.

We are excited about the possibility of you joining our team! If you're passionate, driven, and ready to make a difference, we encourage you to apply for our open positions.

Explore our careers page at https://yardsticktechnologies.bamboohr.com/careers to view other opportunities and find the perfect fit for your skills and aspirations.