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Weekend Help Desk Technician Jobs in Silver Spring, MD

Help Desk Technician

Arlington, VA · On-site

$30 - $36.06/hr

You would be a key member of the IT Help Desk Team, providing technical support to all onsite and remote employees, as well as providing external customer support to customers. Your Responsibilities

You would be a key member of the IT Help Desk Team, providing technical support to all onsite and remote employees, as well as providing external customer support to customers. Your Responsibilities

You would be a key member of the IT Help Desk Team, providing technical support to all onsite and remote employees, as well as providing external customer support to customers. Your Responsibilities

Showing results 21-40

Weekend Help Desk Technician information

See Silver Spring, MD salary details

$13

$23

$35

How much do weekend help desk technician jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for weekend help desk technician in Silver Spring, MD is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.83 per hour, depending on experience, location, and employer.

What is a weekend help desk technician?

A Weekend Help Desk Technician is an IT support professional who provides technical assistance to users, typically during weekends. Their primary responsibilities include troubleshooting hardware and software issues, resolving network problems, and assisting with user account management. They often serve as the first point of contact for users experiencing technical difficulties, ensuring minimal downtime outside of regular business hours. Excellent communication and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to be a weekend help desk technician?

To thrive as a Weekend Help Desk Technician, you need a solid understanding of computer systems, troubleshooting techniques, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and manage urgent issues independently during off-hours. These abilities ensure seamless IT support, quick resolution of technical problems, and high customer satisfaction, even during non-standard shifts.

What technical issues does a weekend help desk technician typically handle, and how is support prioritized during off-hours?

As a Weekend Help Desk Technician, you can expect to address a range of technical issues such as password resets, connectivity problems, software troubleshooting, and hardware malfunctions. During weekends, support requests are often prioritized based on urgency and business impact, with critical issues like system outages or service interruptions receiving immediate attention. You'll work closely with on-call engineers or escalate complex problems as needed, while also documenting solutions for continuity. This role requires strong problem-solving skills and the ability to communicate effectively, especially since staffing may be lighter on weekends.

What is the difference between Weekend Help Desk Technician vs Weekend IT Support Specialist?

AspectWeekend Help Desk TechnicianWeekend IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site support
Industry UsageIT service providers, corporate IT departmentsIT service providers, corporate IT departments
Search IntentCompare roles, job duties, qualificationsCompare roles, job duties, qualifications

The Weekend Help Desk Technician and Weekend IT Support Specialist roles share similar certifications and work environments, often serving the same industries. The main difference lies in terminology; 'Technician' emphasizes hardware and technical troubleshooting, while 'Support Specialist' may include broader support tasks. Both roles are suitable for those seeking weekend IT support jobs with similar qualifications.

What are the most commonly searched types of Help Desk Technician jobs in Silver Spring, MD?

The most popular types of Help Desk Technician jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Weekend Help Desk Technician jobs?

Cities near Silver Spring, MD with the most Weekend Help Desk Technician job openings:

Infographic showing various Weekend Help Desk Technician job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,780 per year, or $23.9 per hour.

Senior Help Desk Technician

Contact Government Services, LLC

Chantilly, VA • On-site

$40K - $80K/yr

Full-time

Re-posted 21 days ago


Job description

Senior Help Desk Technician
Employment Type: Full Time 
Department: Help Desk

CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). 

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:
- Backup/Restoration admin/support
- File Server support
- User Account/Mailbox administration
- Software/Hardware installation
- Handheld device installation/troubleshooting/support
- Remote User setup/support/troubleshooting
- End-user training
- Creation of procedural documentation
- Creation of spreadsheets/databases for tracking purposes
- Record and update required information for all IT-related tickets utilizing ITIL
- Creation of Incident work-log entries
- Accurately answer user support questions of software and hardware in the EOUSA office environment
- Maintain Account Management forms for new and departed users per Government policy and procedures
- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets
- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
- Submit weekly status reports and monthly surveys
- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions

Qualifications:
- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: 
- ITIL Foundations certification 
- Change Management experience 
- Active DOD clearance of Level 6 Public Trust or above 

Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package:
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: info@cgsfederal.com

#CJ

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.