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Weekend Help Desk Technician Jobs in Silver Spring, MD

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

Possible after-hours/weekend work. * Ability to lift up to 50lbs * Perform other duties as assigned. HELP DESK TECHNICIAN LOCATION: Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

Possible after-hours/weekend work. * Ability to lift up to 50lbs * Perform other duties as assigned. HELP DESK TECHNICIAN LOCATION: Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST ...

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

Leisnoi, Inc.

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

NVR Inc

Help Desk Technician

Reston, VA · On-site

$55K - $60K/yr

Summary As a Help Desk Technician, you will work independently and with a highly collaborative team to support the software and hardware needs of NVR. In this position, you will provide Tier 1 ...

AXIS Management Group, LLC

Be Seen First

Help Desk Technician

Arlington, VA · On-site

$55K - $65K/yr

The Help Desk Technician will support government-furnished end-user devices and approved technology services while following established security, access-control, documentation, and escalation ...

Hirekeyz Inc

Senior Help Desk Technician

Washington, DC · On-site

$22.75 - $30.50/hr

Senior Help Desk Technician Location:Washington, DC 20005 (Onsite) Type: Full-Time Overview We are seeking a Senior Help Desk Technician to provide onsite IT support for a federal government client ...

GDIT

Help Desk Technician III

Washington, DC

$28.90 - $39.10/hr

Yes Help Desk Technician III (Executive Support) Advance how our customers operate while you advance your career. Join GDIT as an Executive Support Help Desk Technician III and build an impactful ...

SAIC

Help Desk Technician

Chantilly, VA

$120K - $160K/yr

ORA_ON_SITE Description SAIC is seeking a Help Desk Technician to join our team of diverse individuals . This position requires an active Top-Secret Clearance with Polygraph and can be supported from ...

Integrated Resources INC

Help Desk Technician

Columbia, MD · On-site

$19.75 - $26.75/hr

Help Desk Technician Location: Columbia, MD Duration: 3 months to hire Responsibilities : Provide First Level technical support to users experiencing operational and systems malfunctions, both ...

Addison Group

Tier 1 Help Desk Technician

Washington, DC · On-site

$24 - $25/hr

Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to Hire Compensation: $24 - $25/hr Work Schedule: 9am - 5pm, Monday - Friday, Onsite Benefits: This position is eligible ...

Howard University

Help Desk Technician

Washington, DC · On-site

$45K - $51K/yr

Previous experience as an IT Help Desk Technician. Experience in conducting routine system administration tasks and logging data in system admin logs. Experience with hardware, software, and cloud ...

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All JobsHelp Desk Technician JobsWeekend Help Desk Technician JobsWeekend Help Desk Technician Jobs in Silver Spring, MD

Weekend Help Desk Technician information

See Silver Spring, MD salary details

$13

$23

$35

How much do weekend help desk technician jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for weekend help desk technician in Silver Spring, MD is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.83 per hour, depending on experience, location, and employer.

What is the difference between Weekend Help Desk Technician vs Weekend IT Support Specialist?

AspectWeekend Help Desk TechnicianWeekend IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site support
Industry UsageIT service providers, corporate IT departmentsIT service providers, corporate IT departments
Search IntentCompare roles, job duties, qualificationsCompare roles, job duties, qualifications

The Weekend Help Desk Technician and Weekend IT Support Specialist roles share similar certifications and work environments, often serving the same industries. The main difference lies in terminology; 'Technician' emphasizes hardware and technical troubleshooting, while 'Support Specialist' may include broader support tasks. Both roles are suitable for those seeking weekend IT support jobs with similar qualifications.

What is a weekend help desk technician?

A Weekend Help Desk Technician is an IT support professional who provides technical assistance to users, typically during weekends. Their primary responsibilities include troubleshooting hardware and software issues, resolving network problems, and assisting with user account management. They often serve as the first point of contact for users experiencing technical difficulties, ensuring minimal downtime outside of regular business hours. Excellent communication and problem-solving skills are essential for success in this role.

What technical issues does a weekend help desk technician typically handle, and how is support prioritized during off-hours?

As a Weekend Help Desk Technician, you can expect to address a range of technical issues such as password resets, connectivity problems, software troubleshooting, and hardware malfunctions. During weekends, support requests are often prioritized based on urgency and business impact, with critical issues like system outages or service interruptions receiving immediate attention. You'll work closely with on-call engineers or escalate complex problems as needed, while also documenting solutions for continuity. This role requires strong problem-solving skills and the ability to communicate effectively, especially since staffing may be lighter on weekends.

What skills and qualifications are needed to be a weekend help desk technician?

To thrive as a Weekend Help Desk Technician, you need a solid understanding of computer systems, troubleshooting techniques, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and manage urgent issues independently during off-hours. These abilities ensure seamless IT support, quick resolution of technical problems, and high customer satisfaction, even during non-standard shifts.
What are the most commonly searched types of Help Desk Technician jobs in Silver Spring, MD? The most popular types of Help Desk Technician jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Weekend Help Desk Technician jobs? Cities near Silver Spring, MD with the most Weekend Help Desk Technician job openings:
Weekend Help Desk Technician jobs near you
Infographic showing various Weekend Help Desk Technician job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,780 per year, or $23.9 per hour.

Help Desk Technician

Planet Depos

Rockville, MD

$24.04 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Description

The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting problems through diagnostic tests and remote access to computers. They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In addition, they provide support for telephony, operational activities, and other technologies, as directed. They must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed? to deal with demanding customers.

HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS:

  • Provide phone and helpdesk support for local and off-site employees.
  • Diagnose system errors and other issues.
  • Follow-up with employees to ensure issues are resolved.
  • Assist with the onboarding and training of new employees.
  • Set up new employee accounts and delete terminated employee accounts.
  • Manage helpdesk tickets in a timely manner.
  • Utilize ticket tracking system to document all support incidents. 
  • Assist with maintaining inventory of hardware, software and support assets. 
  • Responsible for assisting employees with PC's, mobile devices, printers, and related equipment (monitor, keyboard, mouse, hard drives, etc).
  • Support software applications, including troubleshooting programs, testing, and applying new software releases.
  • A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.)
  • Meet SLA's, KPI's and Metrics as defined.
  • Primary onsite work at the Rockville Md. Office to assist in supporting the company's physical office (e.g., connections for employees' workstations and phones, wireless access points, routers, computer server room, etc.).
  • Possible additional travel may be required to satellite PD offices in the DMV area.
  • Possible after-hours/weekend work.
  • Ability to lift up to 50lbs
  • Perform other duties as assigned.

HELP DESK TECHNICIAN LOCATION:

Rockville, MD

HELP DESK TECHNICIAN SHIFT:

9:00am - 5:00pm EST Monday - Friday

HELP DESK TECHNICIAN COMPENSATION:

$24.04 - $27.00 per hour

BENEFITS:

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Life Insurance
  • Voluntary Long Term Disability
  • PTO
  • Paid Holidays
  • 401(k)
  • Employee Assistance Program (EAP)
  • Maternity Leave

Requirements

Minimum of 2 years' experience in Information Technology, specifically in user support for hardware/software problems. Good understanding of computer systems? mobile devices? and other tech products. Ability to diagnose and solve basic technical issues. Must have great attention to detail and excellent verbal and written communication skills. Must be motivated, organized, and work well under pressure. Must be able to work well without direct supervision. Must have a strong sense of urgency and ability to prioritize. Ability to lift up to 50lbs Strong Background In: Microsoft Active Directory Active Directory User Management Group Policy Management NTFS Permissions Office 365 and Azura cloud services Intune Management Conditional Access Policies Privileged Identity Management Office 2010 and above Required EOE M/F/D/V

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