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Weekend Help Desk Technician Jobs in Renton, WA (NOW HIRING)

Seattleu

Service Desk Technician

Seattle, WA · On-site

$48K - $52K/yr

Months Per Year: 12 Work Model: Hybrid Work Eligible Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at ...

Revel Staffing

IT Technician

Bellevue, WA · On-site

$68K - $98K/hr

We are seeking an IT Technician to support a large growing healthcare network. Key Responsibilities ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff

Oracle

Support Desk Manager

San Francisco, CA

The Support Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...

Zumiez

Service Desk Analyst

Lynnwood, WA · On-site

$22.75 - $31/hr

Flexible schedule with the ability to work during operating hours including evenings, weekends and ... Strong knowledge of implementing and effectively developing helpdesk and IT operations best ...

NEOGOV

Service Desk Analyst

Kirkland, WA · On-site

$23.25 - $31.75/hr

The City of Kirkland's Information Technology Department is seeking to hire a Service Desk Analyst ... weekends. • Willingness and ability to participate in a rotating schedule for supporting after ...

Hermanson Company

Senior Service Desk Analyst

Kent, WA

$75K - $90K/yr

Required * 6 years minimum of experience in an IT support or helpdesk role (Level 1 or Level 2). * ... Collaboration - Works effectively alongside Level 1 technicians, senior engineers, and cross ...

TEGNA Inc.

Story Desk Manager

Seattle, WA · On-site

$100K - $120K/yr

As part of the newsroom leadership team, the Story Desk Manager will oversee breaking news ... Experience helping transform and manage newsgathering systems and workflows. * Strong ...

Hermanson Company

Senior Service Desk Analyst

Kent, WA · On-site

$75K - $90K/yr

Required * 6 years minimum of experience in an IT support or helpdesk role (Level 1 or Level 2). * ... Collaboration - Works effectively alongside Level 1 technicians, senior engineers, and cross ...

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All JobsHelp Desk Technician JobsWeekend Help Desk Technician JobsWeekend Help Desk Technician Jobs in Renton, WA

Weekend Help Desk Technician information

See Renton, WA salary details

$14

$26

$38

How much do weekend help desk technician jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for weekend help desk technician in Renton, WA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.18 per hour, depending on experience, location, and employer.

What is a weekend help desk technician?

A Weekend Help Desk Technician is an IT support professional who provides technical assistance to users, typically during weekends. Their primary responsibilities include troubleshooting hardware and software issues, resolving network problems, and assisting with user account management. They often serve as the first point of contact for users experiencing technical difficulties, ensuring minimal downtime outside of regular business hours. Excellent communication and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to be a weekend help desk technician?

To thrive as a Weekend Help Desk Technician, you need a solid understanding of computer systems, troubleshooting techniques, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and manage urgent issues independently during off-hours. These abilities ensure seamless IT support, quick resolution of technical problems, and high customer satisfaction, even during non-standard shifts.

What technical issues does a weekend help desk technician typically handle, and how is support prioritized during off-hours?

As a Weekend Help Desk Technician, you can expect to address a range of technical issues such as password resets, connectivity problems, software troubleshooting, and hardware malfunctions. During weekends, support requests are often prioritized based on urgency and business impact, with critical issues like system outages or service interruptions receiving immediate attention. You'll work closely with on-call engineers or escalate complex problems as needed, while also documenting solutions for continuity. This role requires strong problem-solving skills and the ability to communicate effectively, especially since staffing may be lighter on weekends.

What is the difference between Weekend Help Desk Technician vs Weekend IT Support Specialist?

AspectWeekend Help Desk TechnicianWeekend IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site support
Industry UsageIT service providers, corporate IT departmentsIT service providers, corporate IT departments
Search IntentCompare roles, job duties, qualificationsCompare roles, job duties, qualifications

The Weekend Help Desk Technician and Weekend IT Support Specialist roles share similar certifications and work environments, often serving the same industries. The main difference lies in terminology; 'Technician' emphasizes hardware and technical troubleshooting, while 'Support Specialist' may include broader support tasks. Both roles are suitable for those seeking weekend IT support jobs with similar qualifications.

What cities near Renton, WA are hiring for Weekend Help Desk Technician jobs?

Cities near Renton, WA with the most Weekend Help Desk Technician job openings:

Weekend Help Desk Technician jobs near you

Service Desk Technician

Seattleu

Seattle, WA • On-site

$48K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Monitor incoming service channels and the ticketing system, and respond to customer requests in a timely manner.

  • Provide support in person, over the phone, by email, and remotely, and accurately record customer issues in the ticketing system.

  • Take ownership of customer issues from first contact through resolution, collaborating with team members to determine and provide solutions.

Job description

Months Per Year:

12

Work Model:

Hybrid Work Eligible

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies


Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.


Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.


Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.


Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.


Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.


Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description:

Essential Responsibilities

  • Monitor incoming service channels and the ticketing system and respond to customer requests in a timely manner.

  • Provide support in person, over the phone, by email, and remotely.

  • Accurately record customer issues in the ticketing system (currently Jira).

  • Provide support for a variety of incidents and requests, including but not limited to print issues, shared drive access, account and network issues, software installs, device reprovisioning, etc.

  • Maintain and update support documentation to assist in information sharing within the team and in the external knowledge base.

  • Take ownership of customer issues from first contact and take accountability for the solution and customer experience through resolution.

  • Collaborate with other ITS team members to determine and provide solutions.

Marginal Job Functions

Perform other duties as assigned.

Minimum Qualifications

  • A demonstrated commitment to diversity, inclusion and equity, and the ability to live out the university's mission, vision, and values.

  • Previous experience providing front-line technical support.

  • Previous experience with incident management, problem management, and knowledge base tools.

  • Strong understanding of ITIL best practices.

  • Proficiency in supporting PC/Mac computing environments and applications.

  • Proficiency in supporting basic A/V equipment.

  • Demonstrated customer service orientation and the ability to organize, analyze, prioritize, and problem-solve within a fast-paced environment.

  • Ability to communicate difficult/sensitive information tactfully.

  • Ability to remain calm, maintain perspective, and respond in a professional manner when faced with tough situations.

  • Advanced analytical and technical problem-solving skills.

  • Self-starter with attention to detail, flexibility, and the ability to adhere to project specifications and timelines.

  • Demonstrated ability to produce effective, professional, and accurate written correspondence.

  • Personal accountability for project timelines and milestones.

  • Ability to work successfully individually and in a team-oriented environment.

  • Active listener to ensure client and team needs are fully understood and met

  • Ability to exercise sound judgment in complex situations.

  • Experience using and supporting a service management system to process and prioritize work
    assignments.

  • All positions at Seattle University require a criminal history background check.

Preferred Qualifications

  • Experience working in higher education.

  • Experience with SharePoint issues

  • CompTIA A+ certificate.

  • Working knowledge of computer repair and iPhone troubleshooting

  • Intermediate to advanced knowledge of MacOS support.

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.

Compensation at a Glance

$48,000 - $52,000


Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.


Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

Positions designated as hybrid eligible may offer the opportunity for a hybrid work schedule after successful completion of an introductory period of 3-6 months. In these cases, the role typically begins fully on campus to support onboarding and training, with the potential to transition to a hybrid arrangement thereafter.

Positions designated as on-site are not eligible for hybrid work and are expected to remain fully on campus.

All flexible work arrangements are subject to periodic review and may be modified or discontinued at any time at the university's discretion.

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