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Weekend Help Desk Analyst Jobs in New Rochelle, NY

Software Support Analyst & Help Desk

Paramus, NJ · On-site

$20.75 - $28.25/hr

The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements ...

Desktop Support-New York, NY

Manhattan, NY · On-site

$25.75 - $34.50/hr

Service Desk Analyst / Senior Service Desk Analyst with: * Bachelor s degree or 12+3/4 qualification * Strong English verbal and written communication * IT help desk / technical support experience

New

Service Desk Analyst

New York, NY · On-site

$22.50 - $30.75/hr

... help requests. - Triage and escalate requests according to service level agreements (SLAs). - Track open tickets, monitor progress, and close tickets upon resolution. - Follow escalation and paging ...

Service Desk Analyst

Manhattan, NY · On-site

$22.50 - $30.75/hr

The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the organization ... help requests • Triage requests to ensure accurate transfers and escalation, per service level ...

Help desk Support

Secaucus, NJ · On-site

$20.75 - $28.50/hr

Service Desk analyst must be able lead and communicate status to the end user community via Email and Voicemail in adherence to the documented Production Outage process. Support Specialist: Develop ...

IT Service Desk Analyst - Livingston/Chatham, NJ (Onsite) We are looking for a skilled and customer ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Trade Desk Analyst

Jersey City, NJ · On-site

$21.50 - $29.25/hr

DASH is currently looking for a Trade Desk Analyst to join our team. DASH is a fast-paced Financial Technology service provider, and the Trade Desk Analyst will support various departments such as ...

Service Desk Analyst

New York, NY · On-site

$22.50 - $30.75/hr

Service Desk Analyst provide technical support on hardware, software, network, and telephony issues for all staff. Analysts diagnose and resolve basic technology issues adhering to ITIL-based ITSM ...

IT Service Desk Analyst - Livingston/Chatham, NJ (Onsite) We are looking for a skilled and customer ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Finance Help Desk Liaison

Manhattan, NY

$22.50 - $30.75/hr

We have an exciting opportunity to join our team as a Finance Help Desk Liaison. In this role, the ... analytical and technical ability and an orientation towards problem resolution and servicing ...

Finance Help Desk Liaison

Bethpage, NY · On-site

$21 - $28.75/hr

We have an exciting opportunity to join our team as a Finance Help Desk Liaison. In this role, the ... analytical and technical ability and an orientation towards problem resolution and servicing ...

Finance Help Desk Liaison

Bethpage, NY · On-site

$21 - $28.75/hr

We have an exciting opportunity to join our team as a Finance Help Desk Liaison. In this role, the ... analytical and technical ability and an orientation towards problem resolution and servicing ...

Service Desk Analyst I

New York, NY · Hybrid

$22.50 - $30.75/hr

... to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more ... The ability to work after hours and/or weekends as part of a call rotation and when necessary, will ...

IG Desk Analyst - Director

New York, NY · On-site

$190K - $300K/yr

Job Title IG Desk Analyst Corporate Title Director Location New York, NY Overview The Investment Grade Credit desk is part of Credit Flow Trading, sitting within the Global Financing & Credit Trading ...

Service Desk Analyst I

New York, NY · Hybrid

$22.50 - $30.75/hr

... to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more ... The ability to work after hours and/or weekends as part of a call rotation and when necessary, will ...

Help Desk Technician

Plainview, NY · On-site

$20.25 - $27.50/hr

The Technician will perform remote analysis through diagnostic techniques and determine the best ... Documents incidents using help desk systems or tools. * Escalates problems to appropriate levels or ...

Deal Desk Analyst

Manhattan, NY · On-site

$100 - $125/hr

As a Deal Desk Analyst, you will partner with ourSenior Director of Revenue Operations and internalteams tocreate a world-class legal, finance & operations department that supports an innovative ...

Service Desk Analyst I

Melville, NY · On-site

$21 - $28.75/hr

... to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more ... The ability to work after hours and/or weekends as part of a call rotation and when necessary, will ...

New York, NYWe're seeking a results-driven Lead, Technology Help Desk to oversee day-to-day ... Excellent analytical, troubleshooting, and leadership skills. * Strong customer service focus and ...

Help Desk Technician

Plainview, NY · On-site

$20.25 - $27.50/hr

GENERAL SUMMARY The Help Desk Technician will serve as the first point of contact for customers to ... The Technician will perform remote analysis through diagnostic techniques and determine the best ...

Showing results 21-40

Weekend Help Desk Analyst information

See New Rochelle, NY salary details

$14

$24

$36

How much do weekend help desk analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for weekend help desk analyst in New Rochelle, NY is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.69 per hour, depending on experience, location, and employer.

What is the difference between Weekend Help Desk Analyst vs Weekend IT Support Technician?

AspectWeekend Help Desk AnalystWeekend IT Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, remote or on-site supportOn-site troubleshooting, hardware repair
Employer UsageIT service providers, corporate IT departmentsRetail, small business, corporate IT
Common Search IntentTechnical support, troubleshooting, customer serviceHardware issues, network setup, repairs

The Weekend Help Desk Analyst and Weekend IT Support Technician roles share similar certifications and work environments, often serving the same industries. The main difference lies in focus: Help Desk Analysts primarily handle remote support and customer inquiries, while IT Support Technicians often perform hands-on hardware repairs and on-site troubleshooting. Both roles are essential for maintaining IT operations during weekends, but their daily tasks and interaction levels differ slightly.

Software Support Analyst & Help Desk

GroundWidgets

Paramus, NJ • On-site

$20.75 - $28.25/hr

Full-time

Re-posted 23 days ago


Job description

Company Description
GroundWidgets is an elite technology company driven and managed by founding developers and technologists. GroundWidgets is exclusively focused on consulting and development of applications for the ground transportation industry harnessing the collective vision of its founders and their experience of over 25 years in the ground transportation industry. As companies search for ways to react to competition and a challenging economy, the team at GroundWidgets offers a unique suite of integrated, dynamic, state-of-the-art services and solutions that empower our clients to deliver world-class performance and optimize efficiency.
Job Description
A rapidly expanding international software development company in the mobile and e-commerce space is seeking a FULL TIME Software Support Analyst with outstanding communication and problem solving skills. Candidate should be at ease with external and internal interactions. The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements of this role. Working with our Support Team Leader, the Software Support Analyst is responsible for the quality and delivery of the support and services products we offer to our customers. This role will include coordinating support incidents, fix requests and work orders for our customers and performing support incident analysis/resolution.
The Software Support Analyst/Help Desk Responsibilities:
Manage incidents
Act as primary point of contact for customers
Assist customer to document and submit support incidents
Search incident tracking system for similar incidents/resolutions
Manage customer's support incidents, fix requests and work orders
Manage client upgrade processes and small projects
Monitor compliance with Service Level Agreements
Define and implement initiatives to increase client satisfaction
Identify customers training needs or consultancy opportunities to improve their processes
Train Customers on suite of Products
Qualifications
Strong communication and people skills
Excellent organizational, task management and customer service skills
Ability to understand and document customer business and technical support incidents
Knowledge of MS Office Products (Outlook, Excel, Word, etc)
Knowledgeable with Basic MS SQL database Administration
Must have reliable means of transportation.
Additional Information
      Salary will be commensurate with current and past experience in supporting enterprise applications. Annual reviews & Performance Bonus.
      Annual increments based on performance.
      Full medical benefits after 90 days
      Long term position.