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Weekend Geek Squad Advanced Repair Agent Jobs (NOW HIRING)

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Weekend Geek Squad Advanced Repair Agent information

What is the difference between Weekend Geek Squad Advanced Repair Agent vs Weekend Geek Squad Basic Repair Agent?

AspectWeekend Geek Squad Advanced Repair AgentWeekend Geek Squad Basic Repair Agent
CertificationsTechnical certifications, such as CompTIA A+ or similarBasic technical knowledge, often on-the-job training
Work EnvironmentOn-site customer support, repair labs, retail storesCustomer service, troubleshooting, minor repairs
ResponsibilitiesDiagnose complex issues, repair hardware/software, upgrade systemsAssist with simple repairs, basic troubleshooting, customer assistance

The Weekend Geek Squad Advanced Repair Agent typically handles more complex repairs requiring technical certifications and in-depth troubleshooting, while the Basic Repair Agent focuses on simpler tasks and customer support. Both roles work in retail environments and serve as frontline technical support, but the advanced role demands higher technical skills and certifications.

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Infographic showing various Weekend Geek Squad Advanced Repair Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Geek Squad Advanced Repair Technician

Best Buy

Austin, TX • On-site

$15.80 - $22.95/hr

Part-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,780 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description


As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You'll perform repairs by troubleshooting and following our procedures. If you're passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you.
What you'll do
  • Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
  • Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
  • Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
  • Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
  • Maintain knowledge, skillsets and certifications through training courses

Basic qualifications
  • 6 months of experience diagnosing, troubleshooting or repairing technology products
  • Experience actively using and learning about consumer electronics
  • Ability to work a flexible schedule including holidays, nights and weekends

Preferred qualifications
  • Strong ability to prioritize and multi-task in a fast-paced environment

What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966