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Weekend Epic Help Desk Jobs in Union, NJ (NOW HIRING)

City of New York

Help Desk Technician

Brooklyn, NY · On-site

$60K - $70K/yr

KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing ... Schedules may include a number of days per month, after-hours, and weekend support. Employees of ...

City of New York

Help Desk Technician

Brooklyn, NY · On-site

$21.75 - $29.25/hr

KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing ... Schedules may include a number of days per month, after-hours, and weekend support. Employees of ...

City of New York

Help Desk Technician

Manhattan, NY · On-site

$22 - $29.75/hr

KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing ... Schedules may include a number of days per month, after-hours, and weekend support. Employees of ...

City of New York

Help Desk Technician

Brooklyn, NY

$21.75 - $29.25/hr

KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing ... Schedules may include a number of days per month, after-hours, and weekend support. Employees of ...

tilebar11

IT Help Desk - Showrooms

New York, NY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: IT Help Desk Analyst - Showrooms Location : New York, NY (Flatiron HQ) - 4 days onsite ... Occasional after-hours or weekend support during showroom openings, remodels, or critical incidents.

TileBar

IT Help Desk - Showrooms

New York, NY · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: IT Help Desk Analyst - Showrooms Location : New York, NY (Flatiron HQ) - 4 days onsite ... Occasional after-hours or weekend support during showroom openings, remodels, or critical incidents.

VIRTELLIGENCE

Epic Beacon Analyst

Manhattan, NY · On-site

$75 - $95/hr

Ability to support ticket resolution across multiple Epic modules and effectively collaborate with end users, the help desk, and IS teams.* Skilled in leading end?user learning sessions, facilitating ...

New

SmartIPlace

Epic Application Analyst[onsite]

Bronx, NY · On-site

Epic Application Analyst Visa: Any Visa except CPT, OPT, TN and H1B Interview: Video Location ... Work with the help desk and support personnel on escalated issues to identify problems and resolve ...

Cloud and Things

Junior Service Desk Analyst

Manhattan, NY · On-site

$25 - $34/hr

Our team is on the forefront of helping to solve the government''s most complex IT challenges. If ... Provide coverage for the Weekend Day shift (Saturday and Sunday 8:00 AM-9:00 PM and Monday 8:00 AM ...

New

TEKsystems

Service Desk Analyst

Manhattan, NY

$29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Will need to be comfortable working weekends starting Jan. Looking for mid to closing shift, that ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

CBIZ

Service Desk Analyst I

New York, NY · Hybrid

$22.50 - $30.75/hr

... to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more ... The ability to work after hours and/or weekends as part of a call rotation and when necessary, will ...

Myers and Stauffer

Service Desk Analyst I

New York, NY · Hybrid

$22.50 - $30.75/hr

... to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more ... The ability to work after hours and/or weekends as part of a call rotation and when necessary, will ...

doco

Meal Order Desk Associate

New York, NY · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Orders Desk Associate to join our team in our New York. About DO & CO We have a passion for ... Flexibility to work varying shifts, including nights, weekends, and holidays * Ability to stand for ...

New

doco

Meal Order Desk Associate

New York, NY · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Orders Desk Associate to join our team in our New York. About DO & CO We have a passion for ... Flexibility to work varying shifts, including nights, weekends, and holidays * Ability to stand for ...

New

TGI MAIN COMPANY

Helpdesk Tier 3

Brooklyn, NY · On-site

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support end-users in a help desk and on-site environment, resolving hardware/software issues ... Availability for After-Hours and weekend Support * Professional dress and demeanor required.

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All JobsEpic Help Desk JobsWeekend Epic Help Desk JobsWeekend Epic Help Desk Jobs in Union, NJ

Weekend Epic Help Desk information

See Union, NJ salary details

$14

$21

$33

How much do weekend epic help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for weekend epic help desk in Union, NJ is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.52 per hour, depending on experience, location, and employer.

What is a Weekend Epic Help Desk?

A Weekend Epic Help Desk is a specialized IT support service that assists healthcare professionals with issues related to the Epic electronic health record (EHR) system during weekends. Staffed by knowledgeable technicians, this help desk addresses problems such as login issues, system errors, workflow support, and troubleshooting for users working outside of regular business hours. The goal is to ensure continuous, reliable access to patient records and support critical clinical operations when standard weekday support may not be available.

What are the key skills and qualifications needed to thrive as a Weekend Epic Help Desk professional?

To thrive as a Weekend Epic Help Desk professional, you need strong problem-solving abilities, knowledge of healthcare workflows, and experience with the Epic electronic health record (EHR) system, often supported by relevant Epic certifications or healthcare IT experience. Proficiency with ticketing systems, remote desktop tools, and Epic modules such as Hyperspace or MyChart is typically required. Excellent communication, patience, and the ability to stay calm under pressure are essential soft skills for assisting users and coordinating with technical teams during off-hours. These skills ensure timely resolution of technical issues, minimize disruptions to patient care, and provide effective support during critical weekend shifts.

What are some common challenges faced by Weekend Epic Help Desk staff, and how can they prepare for them?

Weekend Epic Help Desk staff often encounter high call volumes and urgent issues, as many healthcare providers rely on timely support outside standard business hours. A key challenge is troubleshooting complex problems with limited access to in-person resources or escalations. To prepare, it's important to develop strong communication and problem-solving skills, familiarize yourself with the most frequent Epic system issues, and stay updated on organizational protocols. Collaborating closely with on-call technical teams and documenting issues clearly can also help ensure smooth transitions and effective resolutions.

What is the difference between Weekend Epic Help Desk vs Weekend IT Support Specialist?

AspectWeekend Epic Help DeskWeekend IT Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site or remote technical support
Industry UsageIT service providers, tech companiesIT departments, tech firms
Common Search IntentTechnical troubleshooting, customer supportHardware/software issues, user assistance

The Weekend Epic Help Desk and Weekend IT Support Specialist roles both involve technical support, but the Help Desk typically focuses on customer service and troubleshooting via phone or remote tools, while the IT Support Specialist may handle more hardware and software issues directly. Both roles require similar certifications and are common in IT service environments, making them closely related but distinct in daily tasks.

What are the most commonly searched types of Epic Help Desk jobs in Union, NJ?

The most popular types of Epic Help Desk jobs in Union, NJ are:

What cities near Union, NJ are hiring for Weekend Epic Help Desk jobs?

Cities near Union, NJ with the most Weekend Epic Help Desk job openings:

Weekend Epic Help Desk jobs near you
Infographic showing various Weekend Epic Help Desk job openings in Union, NJ as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $45,498 per year, or $21.9 per hour.

Help Desk Technician

Langan Engineering & Environmental Services

Parsippany, NJ • On-site

$26 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Langan rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

66th of 449 rated engineering

Job description

Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and large infrastructure programs throughout the U.S. and around the world. Our employees collaborate seamlessly among 50+ offices and gain valuable hands-on experience that fosters career growth. Langan culture is entrepreneurial from advancing innovative technical solutions, to participating in robust training and knowledge sharing, to making progressive change within the communities we live and work.
Consistently ranked among the top ten "Best Firms to Work For" and Engineering News-Record's top 50 firms worldwide, Langan attracts and retains the best talent in the industry. Employees thrive at Langan, a firm that fosters an inclusive and supportive work environment for all; prioritizes wellbeing, health, and safety; encourages volunteerism and philanthropy; offers workplace flexibility, along with carbon-neutral office spaces; and empowers individuals to contribute their skills and knowledge to make impactful contributions.
Job Summary
Langan is seeking a Help Desk Technician to join its collaborative team in Parsippany, NJ. This individual will serve a key function in providing assistance with installation, operation, configuration, and customization of assigned products as well as uninstalling/installing software applications, resolving username and password issues, and verifying proper hardware and software setup. In this role, you will have the opportunity to serve as the initial point of contact to our user community as part of a national team.
Job Responsibilities
  • Provide technical support by identifying, analyzing, and troubleshooting end user issues;
  • Track, monitor, and document help desk issues through a ticketing system to ensure a timely resolution;
  • Install and configure computers, software, and peripherals using established standards;
  • Make our clients a primary focus by developing and maintaining productive customer relationships;
  • Offer alternative solutions where appropriate and escalate complex problems as needed;
  • Travel to satellite offices on a rotational schedule to provide on-site support; and
  • Perform other duties as requested.

Qualifications
  • High school diploma required, a 2-year technical degree or Bachelor's degree in Information Technology, Computer Science or related field preferred;
  • Excellent customer service skills with the ability to empathize and professionally troubleshoot and resolve customers' issues;
  • Proficiency in Microsoft Office suite and strong technical knowledge of current Windows operating systems required;
  • Knowledge of network troubleshooting, including connectivity issues;
  • Ability to work occasional evenings and weekends and to drive to branch office locations as needed;
  • Excellent written and verbal communication skills;
  • Strong attention to detail with excellent, analytical, multitasking, and judgment capabilities; and
  • Ability to effectively work independently and in a team environment.

Langan provides a rich array of programs and benefits to help its employees advance their careers and enhance the quality of their lives. Our comprehensive compensation package includes: full-time employment company paid medical, dental, and vision coverage; life insurance, short- and long-term disability insurance, and paid pregnancy disability leave; 401(k)/Roth with company match; paid time off including parental and military leave; employee referral and professional license bonuses; and educational reimbursement.
Langan offers employee resource groups; flexible work schedules; extensive training; wellness programs; buddy and mentoring programs; and much more!
Langan is committed to providing equal employment opportunities to all qualified applicants and employees, including individuals with disabilities and protected veterans. We believe that an inclusive workplace is essential for the well-being and success of our employees.
Certain US jurisdictions require Langan to include an estimate of salary or hourly ranges. Actual compensation may vary based on factors such as related work experience, location, market conditions, education/training, certifications and other credentials, as well as applicable knowledge and skills. Certain roles may be eligible for overtime and participation in the firm's annual bonus and performance review program. Bonuses are discretionary and based on individual job performance and the profitability of the firm. Employees are also eligible to receive up to 20 days of paid vacation time, 10 days of paid sick time and 10 paid holidays throughout the year. Eligibility and actual paid time off may vary based on local law and factors such as hours worked, related work experience and level.
Pay Range
$26-$35 USD
Please review our Applicant Privacy Notice at Collection to understand how we collect, use, and retain your personal information: https://www.langan.com/langan-notice-at-collection

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