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Weekend Epic Help Desk Jobs in Tennessee (NOW HIRING)

Front Desk Agent

Nashville, TN · On-site

$13.75 - $17.50/hr

Previous hospitality experience is helpful but not required * Ability to stand and move at a fast ... hours, weekends, and holidays as necessary Other information: What You Can Look Forward To

Front Desk Agent

Nashville, TN · On-site

$13.75 - $17.50/hr

Previous hospitality experience is helpful but not required * Ability to stand and move at a fast ... hours, weekends, and holidays as necessary Other information: What You Can Look Forward To

Front Desk Agent

Nashville, TN · On-site

$13.75 - $17.50/hr

Previous hospitality experience is helpful but not required * Ability to stand and move at a fast ... hours, weekends, and holidays as necessary Other information: What You Can Look Forward To

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... Availability to work a flexible schedule, including evenings, weekends, and holidays if needed * A ...

Showing results 41-60

Weekend Epic Help Desk information

What is a Weekend Epic Help Desk?

A Weekend Epic Help Desk is a specialized IT support service that assists healthcare professionals with issues related to the Epic electronic health record (EHR) system during weekends. Staffed by knowledgeable technicians, this help desk addresses problems such as login issues, system errors, workflow support, and troubleshooting for users working outside of regular business hours. The goal is to ensure continuous, reliable access to patient records and support critical clinical operations when standard weekday support may not be available.

What are the key skills and qualifications needed to thrive as a Weekend Epic Help Desk professional?

To thrive as a Weekend Epic Help Desk professional, you need strong problem-solving abilities, knowledge of healthcare workflows, and experience with the Epic electronic health record (EHR) system, often supported by relevant Epic certifications or healthcare IT experience. Proficiency with ticketing systems, remote desktop tools, and Epic modules such as Hyperspace or MyChart is typically required. Excellent communication, patience, and the ability to stay calm under pressure are essential soft skills for assisting users and coordinating with technical teams during off-hours. These skills ensure timely resolution of technical issues, minimize disruptions to patient care, and provide effective support during critical weekend shifts.

What are some common challenges faced by Weekend Epic Help Desk staff, and how can they prepare for them?

Weekend Epic Help Desk staff often encounter high call volumes and urgent issues, as many healthcare providers rely on timely support outside standard business hours. A key challenge is troubleshooting complex problems with limited access to in-person resources or escalations. To prepare, it's important to develop strong communication and problem-solving skills, familiarize yourself with the most frequent Epic system issues, and stay updated on organizational protocols. Collaborating closely with on-call technical teams and documenting issues clearly can also help ensure smooth transitions and effective resolutions.

What is the difference between Weekend Epic Help Desk vs Weekend IT Support Specialist?

AspectWeekend Epic Help DeskWeekend IT Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site or remote technical support
Industry UsageIT service providers, tech companiesIT departments, tech firms
Common Search IntentTechnical troubleshooting, customer supportHardware/software issues, user assistance

The Weekend Epic Help Desk and Weekend IT Support Specialist roles both involve technical support, but the Help Desk typically focuses on customer service and troubleshooting via phone or remote tools, while the IT Support Specialist may handle more hardware and software issues directly. Both roles require similar certifications and are common in IT service environments, making them closely related but distinct in daily tasks.

What are the most commonly searched types of Epic Help Desk jobs in Tennessee?

The most popular types of Epic Help Desk jobs in Tennessee are:

What are popular job titles related to Weekend Epic Help Desk jobs in Tennessee?

For Weekend Epic Help Desk jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Weekend Epic Help Desk jobs?

Cities in Tennessee with the most Weekend Epic Help Desk job openings:

Customer Service / Front Desk SR

TruFit Athletic Clubs

Nashville, TN

$13.50 - $17.50/hr

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 3 days ago


Job description

Description

Front Desk Team Member

Why Join TruFit Athletic Clubs?

- Growing and So Can Your Career. Opening new clubs. Developing leaders. Competitive Benefits: Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and more.

- Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.

- Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!

- Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.


Key Responsibilities

- Welcome and check in members with a positive and professional demeanor.

- Answer questions about memberships, amenities, and services.

- Maintain a clean and organized front desk area.


Qualifications

- Friendly and outgoing personality with strong communication skills.

- Basic computer and customer service experience preferred.

- Ability to multitask in a fast-paced environment.


About TruFit Athletic Clubs

At TruFit Athletic Clubs, we're a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability.


We believe in living our values every day:

- Integrity - We do what's right, not what's easy.

- Service - We put our teammates and members first in every interaction.

- Courage - We lead with strength, even in uncertainty.

- Responsibility - We take ownership of our roles, results, and relationships.

- Passion - We bring energy, purpose, and positivity to every space we enter.


From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships.


Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.


Requirements

  • High School Diploma or GED required.
  • Schedule flexibility to include evenings and weekends.
  • Previous front desk experience.
  • Proficient in Microsoft Office.
  • We are hiring for the day shift and the early morning shift, which begins at 5:00 a.m.

Integrity | Service | Courage | Responsibility | Passion. We are proud to be an equal opportunity employer.