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Weekend Emergency Call Center Jobs in Indiana (NOW HIRING)

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Monday through Thursday - 8:30 am to 5pm Friday - 8:30 am to 12:30 pm (No Weekends, No Holidays & No Nights) Position: Call Center Agent (Lead Generator) COMPENSATION Hourly rate is $15.00 per hour ...

BCForward

Call Center Representative

West Lafayette, IN · On-site

$25.36/hr

No weekends. No overtime. * Monday through Friday. * 4 weeks: 7/6-7/31, with potential extension to 6 weeks: 7/6-8/14. We are seeking a Call Center Representative to join our dynamic team supporting ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Should expect to work afternoons, evenings, weekends, and holidays. * May be required to wear an ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met ... Should expect to work afternoons, evenings, weekends, and holidays. * May be required to wear an ...

Rosati's Pizza

Call Center Representative

Crown Point, IN · On-site

$12 - $14/hr

Flexible schedule Call Force One is a service that takes orders for pizza restaurants across the ... Must have evening and weekend availability. Full & Part Time positions available. Compensation: $12 ...

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All JobsEmergency Call Center JobsWeekend Emergency Call Center JobsWeekend Emergency Call Center Jobs in Indiana

Weekend Emergency Call Center information

Do you have to work weekends as a 911 dispatcher?

Yes, 911 dispatchers often work weekends, holidays, and overnight shifts as part of their 24/7 emergency response duties. Flexibility in scheduling is typically required due to the round-the-clock nature of emergency services.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a background check, completing training, and demonstrating strong communication skills. Hiring can be competitive, and candidates often need to handle stressful situations and work irregular hours, including weekends and nights.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee large teams or operations, especially in specialized or technical support environments.

What is the difference between Weekend Emergency Call Center vs Weekend Customer Service Representative?

AspectWeekend Emergency Call CenterWeekend Customer Service Representative
Required CredentialsHigh school diploma, emergency response trainingHigh school diploma or equivalent, customer service skills
Work EnvironmentEmergency response centers, high-pressure situationsCall centers, customer support settings
Employer & IndustryPublic safety agencies, emergency servicesRetail, telecom, service industries
Search & Comparison IntentEmergency response, urgent assistanceCustomer support, service inquiries

The Weekend Emergency Call Center focuses on handling urgent, emergency calls requiring specialized training, often in public safety settings. In contrast, Weekend Customer Service Representatives handle non-emergency customer inquiries in retail or service industries. While both roles involve call center work on weekends, their responsibilities, training, and work environments differ significantly.

What are the most commonly searched types of Emergency Call Center jobs in Indiana? The most popular types of Emergency Call Center jobs in Indiana are:
Weekend Emergency Call Center jobs near you

Call Center Agent

Acr1 Com Commercial Roofing

Muncie, IN

$15 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Job description

Position: Call Center Agent (Lead Generator)

Dept: Sales & Marketing

Location: In OFFICE(Sales Office) - Muncie, Indiana

Reports to: TEAM Telemarketing Manager

Employment Type: Full-Time(36 hours per week)


Hours: Monday through Thursday - 8:30 am to 5pm

Friday - 8:30 am to 12:30 pm

(No Weekends, No Holidays & No Nights)

Position: Call Center Agent (Lead Generator)


COMPENSATION

Hourly rate is $15.00 per hour, plus an additional $25 per quoted lead bonus. Raises are possible monthly, depending on position performance.


PERKS

  • Daily, Weekly & Monthly prize incentives, based on job performance.
  • Perfect Attendance Bonus - $100 awarded monthly upon qualification.
  • ACR Discount Rate for childcare facility located next door, with availability.

BENEFITS

Medical, HSA, Dental, Vision, Voluntary Life, Company Paid Life, AFLAC, 401K, and Paid Holidays.

POSITION PURPOSE

Call Center Agents (Lead Generators) support our Outside/Inside Sales staff.Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses who have roofing concerns. No Residential calling.

ESSENTIAL DUTIES & BASIC TASKS

  • Contact prospective Business to Business (B2B) customers to ascertain needs and opportunities, via telephone in our onsite call center.
    • No Residential calling
  • During calls gather all relevant information, including size, age, and owner contact information for building/roof.
  • Enter data into customer contact database for review and approval by sales staff.
  • Maintain accurate and up to date information in database.

GOALS

  • Generate at leastTWOactionable leads per week.
  • Making minimum outbound call requirements per day

QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or GED preferred.
  • Basic computer knowledge including the use of Outlook, Excel, and Word are helpful. The position also requires telephone skills, and minimum basic computer and typing skills.
  • Some experience in a CALL CENTER or TELEMARKETING is preferred, but not required.
  • Having knowledge of Microsoft access is preferred, but not required.
  • Must be able to pass Pre-Employment Drug Screen.
  • Provide 2 forms of I-9 Citizenship approved identification.

SKILLS & ABILITIES

Honest, dependable, self-motivated, persuasive, good communication skills. Outgoing people person who is also able to handle high pressure moments while keeping a positive mind set. Ability to work in a team-oriented environment. Must have excellent customer service phone skills.


WORKING CONDITIONS

Position requires the ability to work in close contact with other Call Center Agents (Lead Generators) in a call center office environment.

This job will be a sitting position for a large portion of your day.



About Us:

ACR1.COM Commercial Roofing (ACR) incorporated in Indiana March of 1984. We specialize in commercial flat and low-slope metal roofs. ACR quickly expanded throughout the Midwest, serving Indiana, Illinois, Michigan, Kentucky, Ohio and Missouri. In 1997 we became licensed in Florida and provide services throughout the entire state. We are now also providing services in the state of Georgia.

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