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Weekend Email Customer Support Jobs in Mobile, AL

Performs customer interaction by making outgoing calls and receiving incoming customer calls/emails ... Fields customer support calls, following up on matters such as deliveries, claims, returns and ...

Sales Support Specialist

Mobile, AL · On-site

$17 - $20/hr

... as a Sales Support Specialist. This is a high-touch, customer-facing role where you'll work ... Monitor and respond to customer and vendor emails with professionalism and urgency * Learn our ...

... weekends and may include overnight shifts and travel (as required ... Must be able to identify and discern email and print instructions regarding merchandise layouts ...

... weekends and may include overnight shifts and travel (as required ... Must be able to identify and discern email and print instructions regarding merchandise layouts ...

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

We are dedicated to providing outstanding living experiences for our residents while supporting the ... Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a ...

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

We are dedicated to providing outstanding living experiences for our residents while supporting the ... Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a ...

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

We are dedicated to providing outstanding living experiences for our residents while supporting the ... Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a ...

Customer Service Agent

Loxley, AL · On-site

$12.25 - $16.25/hr

We are dedicated to providing outstanding living experiences for our residents while supporting the ... Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a ...

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

We are dedicated to providing outstanding living experiences for our residents while supporting the ... Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a ...

Customer Service Agent

Fairhope, AL · On-site

$14.75 - $19.50/hr

We are dedicated to providing outstanding living experiences for our residents while supporting the ... Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a ...

Customer Service Agent

Foley, AL · On-site

$13.25 - $17.75/hr

We are dedicated to providing outstanding living experiences for our residents while supporting the ... Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a ...

... support and care to our customers. Responsibilities: * Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and ...

... support and care to our customers. Responsibilities: * Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and ...

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Weekend Email Customer Support information

See Mobile, AL salary details

$10

$22

$56

How much do weekend email customer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for weekend email customer support in Mobile, AL is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $26.25 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What are the most commonly searched types of Email Customer Support jobs in Mobile, AL?

The most popular types of Email Customer Support jobs in Mobile, AL are:

What are popular job titles related to Weekend Email Customer Support jobs in Mobile, AL?

For Weekend Email Customer Support jobs in Mobile, AL, the most frequently searched job titles are:

What cities near Mobile, AL are hiring for Weekend Email Customer Support jobs?

Cities near Mobile, AL with the most Weekend Email Customer Support job openings:

Accounts Receivable Specialist

Mobile, AL

Turner Supply Company
51 - 200 employees

$20.25 - $26.75/hr

Full-time

Posted 24 days ago


Job description

Job Title: Accounts Receivable Specialist

Department: Accounts Receivable

FLSA Status: Hourly Non-Exempt

Direct Report: NA

Supervisory Responsibility: NA

Location: Mobile, AL - Corporate Office

Job Summary: Accounts Receivable Specialist are responsible for credit investigation and review on new customers, collections of past due accounts, and the general maintenance of customer AR records. This role is also responsible for meeting company AR metrics as determined.

Essential Job Duties and Responsibilities

  • Develop and ensure a sense of urgency and culture of quality, safety, and adherence to company core values.
  • Monitor approximately 300 active accounts for one of the two geographical regions of the company.
  • Research credit history on potential new customers, using available tools to determine creditworthiness and recommend credit limits to management.
  • Monitor ERP system for customer orders automatically put on hold and determine whether the order should be released.
  • Contact customers for the collection of past due invoices.
  • Regularly communicate with outside sales reps on collection issues and provide the sales staff with their customer's aging and status.
  • Email customer invoices on a daily, weekly, or monthly basis for customers
  • that need special handling.
  • Monitor customer 3rd party payment websites and upload or enter invoice information where necessary.
  • Work on monthly customer statements generated in ERP system and provide to customer as needed. Prepare weekly check run of accounts payable.
  • Provided proof of delivery or other invoice supporting documentation to customers as requested.
  • Meet periodically as requested, with management to discuss the status of past-due customers.
  • Periodically travel with outside sales reps to visit customers, as needed.
  • Occasionally cover for the other Analysts due to absences and monitor orders that are put on credit hold.
  • Work with inside sales on pricing discrepancies, where necessary, to collect past due invoices.
  • Complete applicable supplier applications as required by new or existing customers.

Basic Job Requirements

  • Proficient communication skills
  • Willingness to adopt and embrace advances in technology.
  • Strong computer skills
  • Above average Excel skills
  • Strong organizational skills
  • Excellent work ethic, ability to manage time and capable of completing job responsibilities without supervision.
  • Ability to work occasional overtime
  • Experience working with ERP systems.

Experience and Educational Requirements

  • 5+ years in an AR credit and collection role
  • Experience in a high pace manufacturing or distribution environment preferred

Travel: Minimal

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Turner Supply Company is an Equal Opportunity Employer. Turner Supply Company does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.