... week - Weekend rotation may be required Market Served: English and Spanish-speaking customers ... email, phone, chat, or ticketing channels. - Follow client workflows, quality standards, and data ...
... week - Weekend rotation may be required Market Served: English and Spanish-speaking customers ... email, phone, chat, or ticketing channels. - Follow client workflows, quality standards, and data ...
... week - Weekend rotation may be required Market Served: English and Spanish-speaking customers ... email, phone, chat, or ticketing channels. - Follow client workflows, quality standards, and data ...
... week - Weekend rotation may be required Market Served: English and Spanish-speaking customers ... email, phone, chat, or ticketing channels. - Follow client workflows, quality standards, and data ...
... phone, email, and chat communications to pharmacy customers. ● Distinguish between software ... issues to support root-cause resolution. ● Ability to maintain empathy and patience while ...
... phone, email, and chat communications to pharmacy customers. ● Distinguish between software ... issues to support root-cause resolution. ● Ability to maintain empathy and patience while ...
Client Support Specialist (Remote)
Miami, FL · Remote
$17.25 - $23.25/hr
Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Miami, FL · Remote
$17.25 - $23.25/hr
Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Customer Service Representative (CSR)
Miami, FL · On-site
$17 - $25/hr
... phone, email, and in person * Assist with reservations, bookings, and basic scheduling support ... Ability to work evenings and weekends as required * Professional demeanor and problem-solving ...
Quick apply
Customer Service Representative (CSR)
Miami, FL · On-site
$17 - $25/hr
... phone, email, and in person * Assist with reservations, bookings, and basic scheduling support ... Ability to work evenings and weekends as required * Professional demeanor and problem-solving ...
Director of Email
Fort Lauderdale, FL · On-site
This role will own the development of customer journeys, automated triggers, and campaign ... Define and manage tagging strategies to support segmentation, personalization, and reporting
Quick apply
Director of Email
Fort Lauderdale, FL · On-site
This role will own the development of customer journeys, automated triggers, and campaign ... Define and manage tagging strategies to support segmentation, personalization, and reporting
Director of Email
Fort Lauderdale, FL · On-site
This role will own the development of customer journeys, automated triggers, and campaign ... Define and manage tagging strategies to support segmentation, personalization, and reporting
Director of Email
Fort Lauderdale, FL · On-site
This role will own the development of customer journeys, automated triggers, and campaign ... Define and manage tagging strategies to support segmentation, personalization, and reporting
Be Seen First
Customer journey mapping across lead gen, conversion, and retention * Performance optimization ... Familiarity with AI tools to support creative or analytical work * Strong understanding of email ...
Quick apply
Be Seen First
Customer journey mapping across lead gen, conversion, and retention * Performance optimization ... Familiarity with AI tools to support creative or analytical work * Strong understanding of email ...
Sales Assistant - Municipal Bonds Brokerage
North Miami Beach, FL · On-site
$18.50 - $24/hr
Provide administrative support to the sales team and management. * Frequent client communication via e-mail (CRM system) / mail, and phone in a professional and timely manner. * Request, provide, and ...
New
Sales Assistant - Municipal Bonds Brokerage
North Miami Beach, FL · On-site
$18.50 - $24/hr
Provide administrative support to the sales team and management. * Frequent client communication via e-mail (CRM system) / mail, and phone in a professional and timely manner. * Request, provide, and ...
New
This role will own the development of customer journeys, automated triggers, and campaign ... Define and manage tagging strategies to support segmentation, personalization, and reporting
This role will own the development of customer journeys, automated triggers, and campaign ... Define and manage tagging strategies to support segmentation, personalization, and reporting
Manager, Customer Experience Operations
Miami, FL · On-site
$128K/yr
Lead daily customer experience operations across voice, email, chat, and digital support channels. * Oversee Workforce Management (WFM), including forecasting, capacity planning, scheduling, and ...
New
Manager, Customer Experience Operations
Miami, FL · On-site
$128K/yr
Lead daily customer experience operations across voice, email, chat, and digital support channels. * Oversee Workforce Management (WFM), including forecasting, capacity planning, scheduling, and ...
New
The eCRM Specialist at WMX supports the eCRM team in servicing the company's eCRM clients. Under ... Strong interpersonal and customer service skills. * Strong organizational skills and attention to ...
Quick apply
The eCRM Specialist at WMX supports the eCRM team in servicing the company's eCRM clients. Under ... Strong interpersonal and customer service skills. * Strong organizational skills and attention to ...
The eCRM Specialist at WMX supports the eCRM team in servicing the company's eCRM clients. Under ... Strong interpersonal and customer service skills. * Strong organizational skills and attention to ...
The eCRM Specialist at WMX supports the eCRM team in servicing the company's eCRM clients. Under ... Strong interpersonal and customer service skills. * Strong organizational skills and attention to ...
Customer Support Coordinator
Dania Beach, FL · On-site
$45K - $55K/yr
About the role The Customer Support Associate serves as the first point of contact for customers ... Respond to customer inquiries by phone, email, and other communication channels. * Assist customers ...
Customer Support Coordinator
Dania Beach, FL · On-site
$45K - $55K/yr
About the role The Customer Support Associate serves as the first point of contact for customers ... Respond to customer inquiries by phone, email, and other communication channels. * Assist customers ...
Customer Service Associate
Dania Beach, FL · On-site
$45K - $55K/yr
... supporting residential and commercial pool owners across the United States. What you'll do * Respond to customer inquiries by phone, email, and other communication channels. * Assist customers with ...
Customer Service Associate
Dania Beach, FL · On-site
$45K - $55K/yr
... supporting residential and commercial pool owners across the United States. What you'll do * Respond to customer inquiries by phone, email, and other communication channels. * Assist customers with ...
The eCRM Specialist at WMX supports the eCRM team in servicing the company's eCRM clients. Under ... Strong interpersonal and customer service skills. * Strong organizational skills and attention to ...
The eCRM Specialist at WMX supports the eCRM team in servicing the company's eCRM clients. Under ... Strong interpersonal and customer service skills. * Strong organizational skills and attention to ...
Technical Support Specialist The technical support specialist will perform various roles related to ... Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight ...
Technical Support Specialist The technical support specialist will perform various roles related to ... Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight ...
Technical Support Specialist The technical support specialist will perform various roles related to ... Answer incoming calls and respond to customer emails in a timely manner. * Provide technical ...
Quick apply
Technical Support Specialist The technical support specialist will perform various roles related to ... Answer incoming calls and respond to customer emails in a timely manner. * Provide technical ...
Roofing Sales Representative
Miami, FL · On-site
$80K - $350K/yr
Basic technology proficiency (email, CRM, estimates, spreadsheets) * Self-motivated and goal ... Weekends as needed Ready to take your roofing sales career to the next level? Apply today and join ...
Quick apply
Roofing Sales Representative
Miami, FL · On-site
$80K - $350K/yr
Basic technology proficiency (email, CRM, estimates, spreadsheets) * Self-motivated and goal ... Weekends as needed Ready to take your roofing sales career to the next level? Apply today and join ...
As an Email Retention Marketing Specialist, you will be the driving force behind our customer ... to improve customer lifetime value (LTV). Cross-Channel Platform Management * Support the ...
As an Email Retention Marketing Specialist, you will be the driving force behind our customer ... to improve customer lifetime value (LTV). Cross-Channel Platform Management * Support the ...
Weekend Email Customer Support information
See Miami, FL salary details
$13.16 is the 25th percentile. Wages below this are outliers.
$10.35 - $14.38
36% of jobs
The median wage is $16.65 / hr.
$14.38 - $18.41
25% of jobs
$21.98 is the 75th percentile. Wages above this are outliers.
$18.41 - $22.45
16% of jobs
$22.45 - $26.48
6% of jobs
$26.48 - $30.52
2% of jobs
$30.52 - $34.55
4% of jobs
$34.55 - $38.58
4% of jobs
$38.58 - $42.62
3% of jobs
$42.62 - $46.65
0% of jobs
$46.65 - $50.69
0% of jobs
$50.69 - $54.72
3% of jobs
$10
$22
$54
How much do weekend email customer support jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for weekend email customer support in Miami, FL is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $25.29 per hour, depending on experience, location, and employer.
What is a weekend email customer support?
Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.
What are the key skills and qualifications needed to thrive as a weekend email customer support representative?
To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.
What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?
Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.
What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?
| Aspect | Weekend Email Customer Support | Weekend Chat Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Remote or office-based, handling email inquiries | Remote or office-based, managing live chat interactions |
| Industry Usage | Common in e-commerce, tech, and service sectors | Common in e-commerce, tech, and service sectors |
| Search & Comparison Intent | Understanding email support roles on weekends | Understanding live chat support roles on weekends |
Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.
What are the most commonly searched types of Email Customer Support jobs in Miami, FL?
The most popular types of Email Customer Support jobs in Miami, FL are:
What are popular job titles related to Weekend Email Customer Support jobs in Miami, FL?
For Weekend Email Customer Support jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Weekend Email Customer Support jobs in Miami, FL look for?
The top searched job categories for Weekend Email Customer Support jobs in Miami, FL are:
What cities near Miami, FL are hiring for Weekend Email Customer Support jobs?
Cities near Miami, FL with the most Weekend Email Customer Support job openings:
Full-time
Re-posted 7 days ago
Job description
Job Title:
English-Spanish Bilingual Tier 2 Technical Support Representative
Company:
Callnovo
Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.
Employment Type:
Freelancer Contract
Working Hours:
- 3:00 PM - 12:00 AM Central European Time
- 5 days per week
- Weekend rotation may be required
Market Served:
English and Spanish-speaking customers
Industry:
Customer Support / Technical Support / Call Center Services
Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
Key Responsibilities:
- Provide Tier 2 customer and technical support in both English and Spanish.
- Troubleshoot product, account, and service issues, guiding customers to resolution.
- Accurately escalate complex cases with clear notes and supporting details.
- Maintain professional communication across email, phone, chat, or ticketing channels.
- Follow client workflows, quality standards, and data privacy requirements.
Requirements:
- Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
- Prior experience in customer support, call center, help desk, or technical support.
- Ability to work 3:00 PM - 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
- Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
- Strong problem-solving skills, attention to detail, and clear written communication.
Preferred Qualifications:
- Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
- Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.
How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.
About Fuku
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2015