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Weekend Email Customer Support Jobs in Highlands Ranch, CO

Autodesk

Senior Customer Support Associate

Denver, CO · On-site

$18 - $24.75/hr

Provide support via live chat, email, and phone/screenshare to our key strategic customers, resolving their technical issues to ensure their success * Provide clear, empathetic, and structured ...

Autodesk

Senior Customer Support Associate

Denver, CO · On-site

$18 - $24.75/hr

Provide support via live chat, email, and phone/screenshare to our key strategic customers, resolving their technical issues to ensure their success * Provide clear, empathetic, and structured ...

Autodesk, Inc.

Senior Customer Support Associate

Denver, CO · On-site

$18 - $24.75/hr

Provide support via live chat, email, and phone/screenshare to our key strategic customers, resolving their technical issues to ensure their success * Provide clear, empathetic, and structured ...

Enverus

Customer Support Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Provide front - line support for our software applications via phone, email, or virtual screen ... Educate customers to help them gain value from our suite of products. * Build rapport with our ...

Lamps Plus

Store Customer Support

Denver, CO · On-site

$15.75 - $18/hr

It provides paid on the job training in a support position while learning proven successful selling ... Must be available to work day shifts and weekends. * Regular job attendance is required in ...

Lamps Plus

Store Customer Support

Denver, CO · On-site

$14.75 - $16.75/hr

It provides paid on the job training in a support position while learning proven successful selling ... Must be available to work day shifts and weekends. * Regular job attendance is required in ...

LAMPS PLUS

Store Customer Support

Denver, CO · On-site

$15.75 - $18/hr

It provides paid on the job training in a support position while learning proven successful selling ... Must be available to work day shifts and weekends. * Regular job attendance is required in ...

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Showing results 21-40

All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Highlands Ranch, CO

Weekend Email Customer Support information

See Highlands Ranch, CO salary details

$11

$24

$60

How much do weekend email customer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for weekend email customer support in Highlands Ranch, CO is $24.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $27.74 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What job categories do people searching Weekend Email Customer Support jobs in Highlands Ranch, CO look for?

The top searched job categories for Weekend Email Customer Support jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Weekend Email Customer Support jobs?

Cities near Highlands Ranch, CO with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you

Customer Support Representative

Astor & Sanders

Lakewood, CO • On-site

$18 - $21/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Customer Support Representative
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a full-time benefitted onsite position (5 days a week) based in the Lakewood, CO area.
Roles and Responsibilities
  • Answer customer product questions, assist with orders, track returns, accept payments for online products
  • Document customer interactions in a tracking system
  • Handle fax, e-mail and phone inquiries
  • Track calls and service requests
  • Escalate problem calls to other service providers
  • Occasional warehouse product management support
  • Perform other tasks as assigned
Requirements
  • At least 6 months of customer interaction experience
  • Phone sales or support experience is preferred
  • Experience working in an office setting using fax, e-mail and phones preferred
  • Experience providing support to end users on web site navigation ideal
  • Excellent customer service and phone etiquette skills required
  • Excellent communications and interpersonal skills required
The anticipated hourly range for this position is $18-21/hr. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting.
Benefits
Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.
Some of our competitive benefits include
    • Generous Paid Time Off (PTO) and all Federal Holidays off
    • Comprehensive Health and Dental Insurance Coverage
    • Retirement Savings Plan
    • Pre-Tax Benefit Programs
    • Wellness and Work-Life Support
    • Professional Development
    • Performance and Referral Bonuses
    • Life and Disability Insurance

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