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Weekend Email Customer Support Jobs in Fairview, TN

Checkr

Customer Support Specialist

Nashville, TN

$17.50 - $23.50/hr

Deliver exceptional customer support via phone, email, and chat, maintaining high standards of empathy, clarity, and professionalism * Troubleshoot complex technical and procedural issues with speed ...

Checkr

Customer Support Specialist

Nashville, TN · On-site

$16.83 - $21.16/hr

Deliver exceptional customer support via phone, email, and chat, maintaining high standards of empathy, clarity, and professionalism * Troubleshoot complex technical and procedural issues with speed ...

Copart, Inc.

Customer Service Representative

Nashville, TN · On-site

$18 - $20.29/hr

Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place ...

CereCore

Client Support Analyst

Nashville, TN · On-site

Documents all customer inquiries, reported issues, and resolutions received via phone calls, emails ... Creates a positive client support experience and builds strong relationships through deep problem ...

United Communications

Sales Support Coordinator

Franklin, TN · On-site

$20.25 - $27.50/hr

Strong customer service and sales skills with a proven ability to achieve results. * Proficient in Microsoft Office Suite, including Excel, email, and company support systems. * Strong interpersonal ...

Socket.dev

Support Engineer

Nashville, TN · On-site

$80 - $110/hr

Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ... Participate in after-hours, weekend, and holiday on-call rotations for critical issue support ...

New

United Communications

Sales Support Coordinator

Franklin, TN · On-site

$20.25 - $27.50/hr

Strong customer service and sales skills with a proven ability to achieve results. * Proficient in Microsoft Office Suite, including Excel, email, and company support systems. * Strong interpersonal ...

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All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Fairview, TN

Weekend Email Customer Support information

See Fairview, TN salary details

$9

$19

$49

How much do weekend email customer support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for weekend email customer support in Fairview, TN is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $10.38 and $22.79 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What cities near Fairview, TN are hiring for Weekend Email Customer Support jobs?

Cities near Fairview, TN with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you
Infographic showing various Weekend Email Customer Support job openings in Fairview, TN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,562 per year, or $20 per hour.

Customer Support Specialist

Checkr

Nashville, TN

$17.50 - $23.50/hr

Full-time

Re-posted 11 days ago

Job description

About the team/role

Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks and more. We are disrupting a $5B+ industry, dominated by legacy incumbents, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for our users. As a Customer Support Specialist, you'll be on the front lines of delivering timely, empathetic, and high-quality support to a diverse customer base across multiple channels. You will be instrumental in upholding our values of trust, safety, and transparency by resolving issues with professionalism, technical precision, and care.

What you'll do

  • Deliver exceptional customer support via phone, email, and chat, maintaining high standards of empathy, clarity, and professionalism
  • Troubleshoot complex technical and procedural issues with speed and accuracy, escalating when appropriate
  • Handle a high volume of inbound inquiries with excellent prioritization, time management, and attention to detail
  • Engage in proactive outreach and thoughtful follow-up to prevent recurring issues and enhance customer satisfaction
  • Contribute to knowledge base content and process improvement by identifying support trends and customer pain points
  • Collaborate cross-functionally with product, operations, and engineering teams to provide feedback and improve the customer journey

What you bring

  • 1+ years of customer support experience in a high-volume environment such as a contact center, SaaS platform, or startup
  • Exceptional verbal and written communication skills with strong active listening and reading comprehension
  • Proven ability to troubleshoot software and hardware issues using multiple platforms and tools
  • High proficiency in multitasking and working across systems simultaneously without sacrificing accuracy
  • Demonstrated resilience, self-management, and commitment to continuous learning and improvement
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

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