ZipRecruiter

Log In

1

Weekend Email Customer Support Jobs in Columbia, SC

Petco

Customer Support, Petco Love Lost

Sumter, SC · On-site

This role requires availability on at least 1-2 weekend days. What You'll Do On a daily basis, you ... You'll also manage ongoing text and email communications with users, keeping interactions organized ...

Cgm

Software Support Specialist

Columbia, SC · Hybrid

Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...

Cgm

Software Support Specialist

Columbia, SC · Hybrid

$20/hr

Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...

Cgm

Product Support Specialist

Columbia, SC · Hybrid

Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...

Cgm

Software Support Specialist I

Columbia, SC · Hybrid

Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...

United Community Bank

Helpdesk Support

Columbia, SC · On-site

$38K/yr

Support of Microsoft Office products, Citrix, telecom and phones as well as several other key ... internal customers seeking technical assistance over the phone or email * Provide accurate ...

SPX

Customer Service Rep

Columbia, SC · On-site

$13 - $17.75/hr

Customer Support & Communication: Respond to customer inquiries via phone, email, and other communication channels in a timely and professional manner. Provide information regarding products, pricing ...

Navitas Credit Corp.

Helpdesk Support

Columbia, SC

$38K - $57K/yr

Support of Microsoft Office products, Citrix, telecom and phones as well as several other key ... internal customers seeking technical assistance over the phone or email * Provide accurate ...

Navitas Credit Corp.

Helpdesk Support

Columbia, SC · On-site

$38K/yr

Support of Microsoft Office products, Citrix, telecom and phones as well as several other key ... internal customers seeking technical assistance over the phone or email * Provide accurate ...

United Community Bank

Helpdesk Support

Columbia, SC · On-site

$38K - $57K/yr

Support of Microsoft Office products, Citrix, telecom and phones as well as several other key ... internal customers seeking technical assistance over the phone or email * Provide accurate ...

next page

Showing results 1-20

All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Columbia, SC

Weekend Email Customer Support information

See Columbia, SC salary details

$10

$21

$52

How much do weekend email customer support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for weekend email customer support in Columbia, SC is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $11.11 and $24.47 per hour, depending on experience, location, and employer.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.
What are the most commonly searched types of Email Customer Support jobs in Columbia, SC? The most popular types of Email Customer Support jobs in Columbia, SC are:
What are popular job titles related to Weekend Email Customer Support jobs in Columbia, SC? For Weekend Email Customer Support jobs in Columbia, SC, the most frequently searched job titles are:
What job categories do people searching Weekend Email Customer Support jobs in Columbia, SC look for? The top searched job categories for Weekend Email Customer Support jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Weekend Email Customer Support jobs? Cities near Columbia, SC with the most Weekend Email Customer Support job openings:
Weekend Email Customer Support jobs near you

Customer Support Specialist

Capitol Bridge, LLC

Columbia, SC • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Capitol Bridge is seeking a full-time onsite Customer Support Specialist to join our growing team in Columbia, SC. Since 1999, our employees have been entrusted with helping the business of government work better for our customers. To prepare you for this role, Capitol Bridge provides comprehensive paid training when you start.


Hours of Operations: Monday- Friday, 8am-5pm


Start Date: TBD


Pay and Benefits:

  • $17.50/hour
  • Medical, Dental, and Vision benefits available
  • 401(k) available with company match
  • Paid holidays
  • PTO

Duties: 

  • Make outbound calls to applicants to complete packets and gather information.
  • Record all relevant information by telephone or send a letter to applicants explaining what information and documentation is required to complete their packet. 
  • Check applicant eligibility during initial outreach conversation.
  • Explain to applicants how to obtain specific records needed for the packet.
  • Review packets to ensure all proper documentation and information are present.
  • Offer to help applicants collect documentation as well as provide three way call assistance reaching their provider or provider’s medical records office.
  • Track document requests and confirm receipt to provider offices and medical record facilities in the system.
  • If necessary, follow up with providers to request missing records.
  • Performs other related duties as assigned.

Education and Experience Requirements:

 

- Must have a high school diploma or G.E.D.

- Must have one year of experience in a customer service role with performance metrics.

- Must be proficient with a computer including Microsoft Office products, the Internet, and other systems.

- Highly organized with ability to prioritize.

- Must be proficient in spoken and written English.

- United States citizenship is required.

- Call center experience is a plus.

- Experience working in a healthcare environment is a plus.

 

Reasonable Accommodation


If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.


EEO Statement


Capitol Bridge LLC is an Equal Opportunity Employer. All employment decisions at Capitol Bridge LLC are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.


Texting Notice 


We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt out at that time.

Apply