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Weekend Email Customer Support Jobs in Boiling Springs, SC

Forward Air

Customer Relations Coordinator

Greer, SC

$16.10/hr

The Customer Relations Coordinator provides frontline administrative and customer service support ... teams via phone, email, and inperson interactions. * Provide frontline customer service by ...

Career Site

Special Projects Estimator

Simpsonville, SC · On-site

$75K - $95K/yr

Ability to create, navigate, search and update company systems (emails, CRM, reports, quotes ... Emory Electric is actively seeking qualified, reliable, self-starters to help support our growing ...

DSI

Retail Support Specialist

Spartanburg, SC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...

DSI

Retail Support Specialist

Spartanburg, SC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...

DSI

Retail Support Specialist

Spartanburg, SC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...

S&S Activewear LLC

Deco General Support

Gaffney, SC · On-site

$15/hr

At S&S, we differentiate in the market through a customer service focus, strategic product ... Must be able to work overtime/weekends; proactively ensure coverage for respective areas * Must be ...

9Round

IT Support Specialist

Simpsonville, SC · On-site

The ideal candidate is customer-focused, enjoys solving technical problems, and is interested in ... Familiarity with Rackspace-hosted email or technology services preferred. Education: * Associate ...

Denny's

Catering Support Analyst

Spartanburg, SC · On-site

$34 - $36/hr

If you enjoy solving problems, supporting customers, analyzing trends, improving processes, and ... Managing inbound phone calls, emails, and our shared catering inbox * Supporting franchisees and ...

Denny's Inc.

Catering Support Analyst

Spartanburg, SC · On-site

$34 - $36/hr

If you enjoy solving problems, supporting customers, analyzing trends, improving processes, and ... Managing inbound phone calls, emails, and our shared catering inbox * Supporting franchisees and ...

Denny's

Catering Support Analyst

Spartanburg, SC · On-site

$34 - $36/hr

If you enjoy solving problems, supporting customers, analyzing trends, improving processes, and ... Managing inbound phone calls, emails, and our shared catering inbox * Supporting franchisees and ...

thyssenkrupp

Sr Team Lead - temp to tk

Greer, SC · On-site

May provide input to the Customer Support Manager regarding performance. Key Accountabilities ... Ability to workdays, afternoons, nights, overtime and weekends * Own transportation * Ability to ...

Yash Solutions LLC

End User Specalist

Greer, SC · On-site

Weekend and holiday work required (manager wants this to not be a surprise to the candidate when ... Customer Support is important - conflict resolution. How to handle different types of people. b.

Windstream

Customer Service Tech I-FO

Inman, SC · On-site

$14.75 - $19.75/hr

Through providing technical expertise and customer support, our Customer Service Technicians create ... Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday ...

UNITI

Customer Service Tech I-FO

Inman, SC · On-site

$14.75 - $19.75/hr

Through providing technical expertise and customer support, our Customer Service Technicians create ... Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday ...

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All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Boiling Springs, SC

Weekend Email Customer Support information

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How much do weekend email customer support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for weekend email customer support in Boiling Springs, SC is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $10.53 and $23.17 per hour, depending on experience, location, and employer.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.
What cities near Boiling Springs, SC are hiring for Weekend Email Customer Support jobs? Cities near Boiling Springs, SC with the most Weekend Email Customer Support job openings:
Weekend Email Customer Support jobs near you

Quality Manufacturing Customer Support Manager

thyssenkrupp

Greer, SC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 hours ago

Thyssenkrupp rating

7.6

Company rating: 7.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

228th of 538 rated manufacturers

Job description

Job Summary
Represent ThyssenKrupp in a positive and professional manner by providing exceptional quality assurance support to customers both on and off site. Work directly with ThyssenKrupp Management and Supervisors to ensure customer requirements are implemented.
Job Description
Shift: Sunday - Thursday 6:30pm - 5:30am
Weekends as needed on call
This is not a customer service position
Key Accountabilities:
  • Coordinate sorting, inspection and packing assignments as negotiated between the company and each respective client.
  • Understand the needs of the client, and requirements for each specific assignment to ensure jobs are completed satisfactorily.
  • Hire and schedule employees for assignments as necessary, ensure assignments have proper work instructions and employees are trained. Assign employees to various tasks required to complete a job successfully.
  • Evaluate employees' job performance and address issues in a manner that is consistent with company policies and practices.
  • Develop Team Leaders to assist in job start-ups, training of inspectors, and supervising work onsite.
  • Handle customer inquiries about specific jobs, dealing with/investigating issues, complaints, and/or problems that arise. Know when to make decisions, or when to defer to higher authorities.
  • Address problems and deal with conflicts that may arise amongst customers or employees as necessary.
  • Document all information pertaining to various jobs, including all information surrounding customer contact, employee contact, issues, concerns or problems.
  • Complete all required administrative duties, including reports and correspondence, as assigned for each respective customer and job.
  • Develop relationships to lead to additional business opportunities within current accounts.
  • Review monthly status of payment on accounts and follow up with the appropriate customer contact on those accounts with payments in arrears of 60 days or more. Communicate issue with the Credit Manager as appropriate.
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Qualifications:
Minimum Requirements:
  • Strong leadership and multi tasking ability
  • Excellent organizational skills
  • Previous experience in customer service and supervisory capacity
  • Preferred quality knowledge within an automotive environment
  • Understanding of measurement units and tolerancing; ability to train others in this area
  • Computer literate, able to utilize MS Word, Excel and PowerPoint and email software
Preferred Requirements:
  • Preferred quality knowledge within an automotive environment
Job Compensation
70-75k + 10k bonus
Benefits Overview
We offer competitive company benefits to eligible positions, such as:
  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Voluntary Wellness Programs
  • 401(k) or RRSP programs with Company Match
  • Paid Vacation and Holidays
  • Tuition Reimbursement
  • And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Disclaimer
This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
Equal opportunity employer, including people with disabilities and veterans.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.
TK does not:
1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2. Request payment of any kind from prospective jobseekers or candidates for employment;
3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4. Send checks to job seekers; or
5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
PLEASE NOTE:
1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3. Anyone making an employment offer in return for money is not authorized by TK; and
4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.
If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

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