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Weekend Desktop Support Jobs in Maryland (NOW HIRING)

Bowie State University

Desktop Support Lead

Bowie, MD · On-site

$65K - $75K/yr

The Desktop Support Lead is also responsible for assisting the Desktop Support Manager in the day-to-day operations of the Desktop Support Team, focusing on incident management, request fulfillment ...

Integrated Resources INC

DESKTOP SUPPORT

Rockville, MD

$20.75 - $26.25/hr

DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to discuss in detail. Our Client is seeking a motivated Desktop Support Technician with at least one ...

Leidos

Desktop Support Manager

Bethesda, MD · On-site

$82K - $149K/yr

The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Hagerstown, MD · On-site

$45K - $54K/yr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Willingness to work outside standard business hours, including evenings and weekends, for scheduled ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician-Onsite

Hagerstown, MD · On-site

$45K - $47K/yr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Willingness to work outside standard business hours, including evenings and weekends, for scheduled ...

LCG Inc

Desktop Support Technician, Associate

Bethesda, MD · On-site

$28 - $32/hr

LCG is seeking Desktop Technician, Associate provides on-site and remote end-user IT support in a secure federal research environment supporting the Client at NIH. This role is responsible for day-to ...

LCG Inc

Desktop Support Technician, Associate

Bethesda, MD · On-site

$28 - $32/hr

LCG is seeking Desktop Technician, Associate provides on-site and remote end-user IT support in a secure federal research environment supporting the Client at NIH. This role is responsible for day-to ...

LCG, Inc.

Desktop Support Technician, Associate

Bethesda, MD · On-site

$21.50 - $27.50/hr

This role involves day-to-day support for desktops, laptops, mobile devices, and peripherals, ensuring compliance with federal security standards while delivering high-quality customer service to ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer-focused Desktop Support Technician, Senior to provide advanced end-user deskside and remote support for a ...

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All JobsDesktop Support JobsWeekend Desktop Support JobsWeekend Desktop Support Jobs in Maryland

Weekend Desktop Support information

See Maryland salary details

$9

$26

$44

How much do weekend desktop support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for weekend desktop support in Maryland is $26.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.86 per hour, depending on experience, location, and employer.

What is the difference between Weekend Desktop Support vs Help Desk Technician?

AspectWeekend Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentOn-site or remote support during weekendsHelp desk support during weekdays or shifts
Employer & IndustryIT support companies, corporate IT departmentsIT service providers, corporate IT teams
Search & Comparison IntentWeekend support roles, after-hours IT supportHelp desk roles, general IT support

Weekend Desktop Support focuses on providing technical assistance during weekends, often requiring specific certifications and flexible hours. Help Desk Technicians typically work during regular hours but share similar skills and certifications. The main difference lies in the work schedule and context of support, with Weekend Desktop Support emphasizing weekend availability for troubleshooting and maintenance.

What are some common challenges faced by weekend desktop support professionals, and how can they be addressed?

Weekend Desktop Support professionals often encounter unique challenges such as handling urgent technical issues with limited in-person resources and managing higher volumes of remote requests. Since fewer staff may be present on weekends, you'll need to be resourceful and adept at troubleshooting independently. Effective time management and strong communication skills are essential, as you may need to escalate issues or coordinate with on-call teams. Building a solid understanding of company systems and maintaining thorough documentation can help you resolve problems efficiently and provide seamless support.

What are the key skills and qualifications needed to thrive as a weekend desktop support professional, and why are they important?

To thrive as a Weekend Desktop Support professional, you need solid troubleshooting skills, knowledge of operating systems (Windows and macOS), and experience with hardware and software support, typically backed by a relevant IT certification or associate degree. Familiarity with ticketing systems, remote desktop tools, and common diagnostic utilities is essential for resolving user issues efficiently. Excellent communication, patience, and time management are crucial soft skills for assisting users and handling multiple requests under time constraints. These skills ensure reliable IT support during off-peak hours, minimize downtime, and maintain business continuity.

What is a weekend desktop support?

Weekend Desktop Support jobs involve providing technical assistance and troubleshooting for computer systems, software, and hardware during weekends. Professionals in these roles help end-users resolve IT issues, install or update software, and maintain network connectivity. They are typically responsible for responding to support tickets, managing system updates, and ensuring minimal downtime outside of standard weekday office hours, making them essential for businesses that operate or require support on weekends.
What are the most commonly searched types of Desktop Support jobs in Maryland? The most popular types of Desktop Support jobs in Maryland are:
What cities in Maryland are hiring for Weekend Desktop Support jobs? Cities in Maryland with the most Weekend Desktop Support job openings:
Weekend Desktop Support jobs near you
Infographic showing various Weekend Desktop Support job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,496 per year, or $26.2 per hour.

Desktop Support Lead

Bowie State University

Bowie, MD • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Posting Details
Job Posting Information
Job Posting Number
S485
Position Title
Desktop Support Lead
Class Title
Staff
Regular or Contingent II
Regular (PIN)
Desired Start Date
FLSA
Exempt
Salary Range
$65,000 - $75,000
Open Date
01/31/2024
Close Date
Open Until Filled
Yes
Duties and Responsibilities
The Desktop Support Lead is responsible for providing Tier II desktop support service, serving as an expert in troubleshooting complex issues, and and providing technical development and guidance for the Desktop Support Team. The Desktop Support Lead is also responsible for assisting the Desktop Support Manager in the day-to-day operations of the Desktop Support Team, focusing on incident management, request fulfillment, provisioning, maintenance, and break/fix management. Ensuring an effective and efficient IT support level is provided within the desktop support environment for resolving IT-related issues or problems. This position will confirm all SOPs for the Desktop Support Team are followed, and our customers are receiving resolutions to their issues in a timely fashion.
  • Provide Tier II client support for hardware, software, and network services.
  • Resolve Tier II escalation tickets by troubleshooting IT hardware and software issues, including laptops, desktops, tablets, mobile devices, printers, and VPN issues.
  • Assist in the architecture, implementation, and maintenance of the organization's desktop environments, including installation, upgrades, high-level troubleshooting, and Windows and Mac OS software deployment.
  • Provide Tier II support for system images, virtual environments, and Mac OS Management.
  • Serve as an expert in troubleshooting, diagnosing, and resolving complex end-user device incidents and problems through desktop support services and remote support, where appropriate.
  • Perform secure baseline image creation and tailoring of Windows operating system images to form a core baseline.
  • Support application packaging, deployments, documentation, and release control in an enterprise environment.
  • Oversee hardware and software deployment projects assigned to the Desktop Support team.
  • Responsible for classroom and lab maintenance ensuring all computers are updated before the start of the semester.
  • Provide technical guidance and collaborate with Tier 3 to streamline services and support.
  • Serve as the escalation person for complex issues for the desktop support team
  • Document detailed notes in the ticketing system and provide accurate and timely customer updates.
  • Serve as a senior technician of the desktop support team setting the bar high in performance, customer satisfaction, and improving processes.
  • Assist in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.
  • Partner with leadership to create a friendly, productive environment that promotes success.
  • Monitor desktop queues ensuring SLAs are met, and best ticket practices demonstrate quality practices. Mentor staff who do not meet requirements.
  • Respond to customer escalations in person and/or via email in a timely manner.
  • Determine root causes and create corrective action plans.
  • Create standard operating procedures (SOPs) and update existing SOPs for specialized technical support.
  • Ability to multi-task projects and daily operations while providing regular status updates to management.
  • Serve as backup to the Desktop Support Manager.
  • Other duties as assigned.

Minimum Qualifications
Education
Bachelor's degree required in Computer Technology, Computer Science, or IT related field.
HDI, MCSE, MCP, A+, ITIL v4 certificate, Security+ or Network+ certification preferred.
Experience
A minimum of three (3) years of Tier II support experience in a networked environment is required.
Knowledge Skills and Abilities
  • Must have a solid understanding of the hardware, software, and network infrastructure that they will be supporting. This includes knowledge of operating systems, hardware components, applications, and network protocols.
  • Must have excellent technical knowledge of computer systems, software applications, and hardware peripherals. This includes troubleshooting, diagnosing, and resolving technical issues.
  • Must be able to adapt to changing technologies and be willing to continuously learn and improve their skills to keep pace with the latest technology trends.
  • Must possess excellent documentation skills, must be able to accurately record and track technical issues, resolutions, and any other pertinent information.
  • Strong technical foundation, excellent problem-solving skills, and a customer-focused mindset.
  • Experienced troubleshooter (hardware, software, and complex systems).
  • Strong knowledge of Windows Operating System, MacOS, iOS
  • Strong knowledge of Office 365, Teams, Zoom, VPN, etc.
  • Strong knowledge of VMware.
  • Work independently and within the framework of a team with minimum assistance.
  • Must understand the art of always providing customer service.
  • Ability to analyze complex issues.

Conditions of Employment
Other
Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts.
Please be advised, COVID-19 vaccinations are encouraged but not required for faculty and staff to be employed at Bowie State University. This protocol is subject to change.
Some Remote hours allowed.
Posting Detail Information
Special Instructions to Applicant
Quick Link for Internal Postings
https://bowiestate.peopleadmin.com/postings/2830

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