As a Network Operations Analyst, your mission is to deliver timely, effective, and courteous ... This role includes participation in rotating shifts, weekends, holidays, and an on-call schedule as ...
As a Network Operations Analyst, your mission is to deliver timely, effective, and courteous ... This role includes participation in rotating shifts, weekends, holidays, and an on-call schedule as ...
Business Deposit Manager
Houston, TX · On-site
... investment and cost benefit analysis. Serve as project lead for implementing new services ... Successfully grow deposit operations. Interview and hire new employees as needed. * Perform other ...
Business Deposit Manager
Houston, TX · On-site
... investment and cost benefit analysis. Serve as project lead for implementing new services ... Successfully grow deposit operations. Interview and hire new employees as needed. * Perform other ...
Bank Deposit Ops Support Manager
Wolfforth, TX · On-site
Medical
Dental
Vision
Life
Retirement
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If you're passionate about operational efficiency, accountability, regulatory compliance, and ... Directly manage Deposit Ops Support Specialists and Analysts. 17. Establish service expectations ...
Bank Deposit Ops Support Manager
Wolfforth, TX · On-site
Medical
Dental
Vision
Life
Retirement
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If you're passionate about operational efficiency, accountability, regulatory compliance, and ... Directly manage Deposit Ops Support Specialists and Analysts. 17. Establish service expectations ...
BUSINESS OPERATIONS ANALYST (STARLINK) One of the most ambitious missions that SpaceX has ... and weekends when needed * Willingness to travel to customer sites, other SpaceX locations, and ...
BUSINESS OPERATIONS ANALYST (STARLINK) One of the most ambitious missions that SpaceX has ... and weekends when needed * Willingness to travel to customer sites, other SpaceX locations, and ...
BUSINESS OPERATIONS ANALYST (STARLINK) One of the most ambitious missions that SpaceX has ... and weekends when needed * Willingness to travel to customer sites, other SpaceX locations, and ...
BUSINESS OPERATIONS ANALYST (STARLINK) One of the most ambitious missions that SpaceX has ... and weekends when needed * Willingness to travel to customer sites, other SpaceX locations, and ...
Bank Deposit Ops Support Manager
Wolfforth, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Do you thrive on solving complex operational challenges, leading high-performing teams, and ... In this role, you'll lead a team of support specialists and analysts, drive process improvements ...
Bank Deposit Ops Support Manager
Wolfforth, TX · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Do you thrive on solving complex operational challenges, leading high-performing teams, and ... In this role, you'll lead a team of support specialists and analysts, drive process improvements ...
The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into ... Flexibility to work additional nights and weekends for month and quarter-end, as needed. This is ...
The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into ... Flexibility to work additional nights and weekends for month and quarter-end, as needed. This is ...
Card Operations Project Analyst
Medical
Dental
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As a Senior Operations Business Analyst, you'll lead and oversee a full range of strategic ... Intermediate to advanced knowledge of general banking operations, including deposit operations ...
Card Operations Project Analyst
Medical
Dental
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As a Senior Operations Business Analyst, you'll lead and oversee a full range of strategic ... Intermediate to advanced knowledge of general banking operations, including deposit operations ...
Senior Deal Operations Analyst
Austin, TX · On-site
Medical
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The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into ... Flexibility to work additional nights and weekends for month and quarter-end, as needed. This is ...
Senior Deal Operations Analyst
Austin, TX · On-site
Medical
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The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into ... Flexibility to work additional nights and weekends for month and quarter-end, as needed. This is ...
Deposit Operations Fraud Support Specialist The Deposit Operations Fraud Support Specialist ... Use critical thinking and make sound decisions by analyzing situations, evaluating potential ...
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Senior Settlements Analyst
Dallas, TX · On-site
$84K - $105K/yr
As a Senior Settlements Operations Analyst will be responsible for the comparison and ... Support Depository Trust and Clearing Corporation (DTCC) Settlement functions and related processes ...
Senior Settlements Analyst
Dallas, TX · On-site
$84K - $105K/yr
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Senior Operations Business Analyst
$91K - $118K/yr
Medical
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As a Senior Operations Business Analyst, you'll lead and oversee a full range of strategic ... Intermediate to advanced knowledge of general banking operations, including deposit operations ...
Processes and supports client requests relating to deposits, payments, liquidity management, commercial cards, and related products. * Responds to client inquiries, operational investigations, and ...
Processes and supports client requests relating to deposits, payments, liquidity management, commercial cards, and related products. * Responds to client inquiries, operational investigations, and ...
Processes and supports client requests relating to deposits, payments, liquidity management, commercial cards, and related products. * Responds to client inquiries, operational investigations, and ...
Processes and supports client requests relating to deposits, payments, liquidity management, commercial cards, and related products. * Responds to client inquiries, operational investigations, and ...
People Operations Asst Analyst: Investigations
Plano, TX · On-site
$60K - $94K/yr
Medical
Dental
Vision
Life
Retirement
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Overview The People Operations Assistant Analyst will be a part of the PepsiCo People Experience ... Ability to perform on-call duties for weekends/evenings as needed. * Ability to understand and ...
People Operations Asst Analyst: Investigations
Plano, TX · On-site
$60K - $94K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Overview The People Operations Assistant Analyst will be a part of the PepsiCo People Experience ... Ability to perform on-call duties for weekends/evenings as needed. * Ability to understand and ...
People Operations Asst Analyst: Investigations
Plano, TX · On-site
$60K - $94K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Overview The People Operations Assistant Analyst will be a part of the PepsiCo People Experience ... Ability to perform on-call duties for weekends/evenings as needed. * Ability to understand and ...
People Operations Asst Analyst: Investigations
Plano, TX · On-site
$60K - $94K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Overview The People Operations Assistant Analyst will be a part of the PepsiCo People Experience ... Ability to perform on-call duties for weekends/evenings as needed. * Ability to understand and ...
Treasury Management Analyst I
$16.23 - $33.32/hr
Acts as liaison between TM Sales and TMSI/Deposit Operations/Wire teams in performing authentication and completeness checks on customer paperwork. * Maintains working knowledge of all department ...
Treasury Management Analyst I
$16.23 - $33.32/hr
Acts as liaison between TM Sales and TMSI/Deposit Operations/Wire teams in performing authentication and completeness checks on customer paperwork. * Maintains working knowledge of all department ...
Maintain Account Analysis services for qualified business customers. 13. Issue account refunds 14 ... Support other Deposit Operations functions as needed. 18. Represent the bank in a professional ...
Maintain Account Analysis services for qualified business customers. 13. Issue account refunds 14 ... Support other Deposit Operations functions as needed. 18. Represent the bank in a professional ...
Exception Processing Specialist
Lubbock, TX · On-site
Maintain Account Analysis services for qualified business customers. 13. Issue account refunds 14 ... Support other Deposit Operations functions as needed. 18. Represent the bank in a professional ...
Exception Processing Specialist
Lubbock, TX · On-site
Maintain Account Analysis services for qualified business customers. 13. Issue account refunds 14 ... Support other Deposit Operations functions as needed. 18. Represent the bank in a professional ...
Analyst 2, Business Operations & Analytics
Houston, TX · On-site
$29.35 - $55.02/hr
Overall, it supports operational efficiency and strategic alignment. Responsibilities: * Generating ... Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other ...
New
Analyst 2, Business Operations & Analytics
Houston, TX · On-site
$29.35 - $55.02/hr
Overall, it supports operational efficiency and strategic alignment. Responsibilities: * Generating ... Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. * Other ...
New
Weekend Deposit Operations Analyst information
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Job description
Join the MDC Team as a Network Operations Analyst!
At MDC Data Centers, we're looking for a service-driven, detail-oriented individual to join our growing NOC team. If you're passionate about helping others and thrive in a dynamic, tech-forward environment - this role is for you!
Your Mission:
As a Network Operations Analyst, your mission is to deliver timely, effective, and courteous support to our customers. You will serve as a key point of contact for resolving service requests, providing technical assistance, and ensuring smooth communication throughout the support process. Your goal is to create a positive customer experience while helping maintain the reliability and excellence that define MDC's service.
What Awaits You:
- Dynamic Environment: Step into a fast-paced setting where each day presents new challenges and opportunities to improve how we serve our customers.
- Collaborative Approach: Work hand-in-hand with cross-functional teams - including Sales Engineers and Network Operations - to resolve customer requests efficiently and deliver a seamless experience.
- Customer-Focused Mission: Deliver prompt, professional support while developing a strong understanding of our infrastructure, services, and customer needs.
- Continuous Learning: Stay up-to-date with product updates and industry trends while building your skills through ongoing training and support.
- 24/7 Mission-Critical Operations: Join a team that supports a 24/7/365 operational environment, helping ensure our customers receive continuous service. This role includes participation in rotating shifts, weekends, holidays, and an on-call schedule as business needs require.
What You'll Be Doing:
- Respond promptly and professionally to customer inquiries via email, phone, and ticketing systems.
- Provide basic technical support and troubleshooting assistance to resolve issues or escalate when needed.
- Collaborate with other departments to support customer visits, audits, and special projects.
- Monitor the MDC infrastructure and escalate service-impacting issues appropriately.
- Document solutions, update FAQs, and contribute to knowledge base materials.
- Participate in training sessions to stay current on product enhancements and support best practices.
- Assist with gathering customer feedback and identifying areas for service improvement.
- Support rotating shifts and occasional on-call duties, including weekends or maintenance windows, as needed.
- Coordinate with the Customer Success team to ensure smooth handling of non-standard client requests.
Qualifications:
- Bilingual (English & Spanish) - Required for clear and effective communication with diverse customers.
- Experience in NOC/SOC or data center environments - Preferred but not required; a willingness to learn is essential.
- Excellent written and verbal communication skills - Able to communicate technical concepts in a clear and customer-friendly way.
- Quick learner - Comfortable picking up new tools, systems, and processes.
- Strong time management - Able to prioritize and handle multiple support requests efficiently.
- Proficient in digital tools - Familiar with Google Workspace, Microsoft Office, and similar platforms.
- Customer service mindset - Committed to delivering a positive and professional customer experience.
- Team player with self-motivation - Works well independently and collaboratively.
- Problem-solver - Thinks critically and takes initiative when addressing technical or service-related issues.
- Situational awareness - Can recognize when to escalate issues to the appropriate team or leader.
Work arrangement
- McAllen, Tx.
About MDC Data Centers
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
McAllen, TX, US
Year founded
2010