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Position Summary: Carry Out Associate

Turner Ace Hardware has an immediate opening for a Carry Out Associate. The primary responsibilities of the Carry Out Associate is to maintain outstanding customer service, assist in maintaining a clean store, greenhouse, warehouse, and yard, and support the store management team.

Company Summary – Turner Ace Hardware

As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 stores in 50 states and more than 70 countries. As part of a cooperative, every Ace Hardware store is independently owned. From neighborhood hardware stores to lumberyards to super-size home centers, each Ace Hardware is unique and tailored to meet the needs of its local community. We are all committed to being the Helpful Place by offering our customers knowledgeable advice, helpful service and quality products.

Major Responsibilities

• Ensure each customer receives exceptional customer service. (Primary interactions with customers will be when loading product into their vehicles)
• Handle ALL carry-out calls that come over the radio.
• Check parking lot periodically for shopping carts that need to be brought back to the store, and for trash to pick up.
• Bail all cardboard boxes
• Building and moving furniture. Please note: all merchandise must be treated with extreme care. Dragging furniture or handling in a manner that could or does result in damage is grounds for termination. All merchandise is intended to be purchased by a customer, who expects merchandise to be in Brand New condition. All associates handling merchandise need to ensure we maintain Brand New condition.
• Place merchandise on the sales floor in a way in which it is safe and shoppable, under the guidance of management or decorators.
• Maintaining a clean store including customer facing sales area, bathrooms, warehouse, yard. Taking trash to the dumpster, sweeping, mopping and general cleaning required.

Minimum Requirements

• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.
• Ability and willingness to work flexible hours including evenings, weekends, and holidays

Physical Requirements

The minimum physical requirements for this position include:

• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
• Must be able to lift 50 pounds frequently to load and unload customer orders.

Job responsibilities may change based on the needs of the business.

As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 stores in 50 states and more than 70 countries. As part of a cooperative, every Ace Hardware store is independently owned. From neighborhood hardware stores to lumberyards to super-size home centers, each Ace Hardware is unique and tailored to meet the needs of its local community. We are all committed to being the Helpful Place by offering our customers knowledgeable advice, helpful service and quality products.