Front Desk - Customer Service Coordinator (Order Entry Support)
Location: Onsite, Houston, TX 77086
Schedule: Monday - Friday | 8:00 AM - 5:00 PM
Pay Rate: $21/hour
Assignment Length: 3-month contract
About the Role
We're looking for a friendly, customer-focused professional to support our front office while assisting with order entry tasks. This role is a great fit for someone who enjoys greeting visitors, managing a busy phone line, and delivering excellent customer service, while also handling detailed data entry work behind the scenes.
You'll be the first point of contact for visitors and callers, helping create a welcoming, professional experience while keeping orders accurate and moving efficiently.
Must-Have Qualifications
- Minimum 2 years of data entry experience with strong accuracy
- SAP experience required (Salesforce is a plus)
- Strong inbound & outbound customer service and phone skills
- Excellent attention to detail
- Ability to multitask and stay organized in a fast-paced setting
- A positive, team-oriented attitude with a willingness to learn
What You'll Be DoingFront Desk & Customer Service (Primary Focus)- Greet and assist visitors with a warm, professional approach
- Answer and manage incoming calls, directing inquiries appropriately
- Support customer service calls by providing order updates and resolving basic questions
- Receive and handle deliveries
- Prepare conference rooms for meetings (ensure clean, organized, coffee ready)
Order Entry & Administrative Support- Enter customer orders accurately into the system
- Review orders for completeness and accuracy
- Verify customer and payment details
- Follow up with customers to confirm order information
- Update and maintain customer records
- Coordinate with internal teams to support order fulfillment
- Assist with resolving order-related issues
Why You'll Like This Role- Steady weekday schedule - no weekends
- A mix of customer interaction and administrative work
- Great opportunity to use your people skills and attention to detail daily
- Supportive, team-focused onsite environment
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